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Why wouldn’t I stay here again? Take your pick:
* The mold in the bathroom
* The most uncomfortable hotel beds I’ve ever slept in
* The thin walls — so thin I could hear the TV in the next room at 5am
Rooms are thoroughly cleaned every Thursday. Someone comes in and strips the bed and takes the towels and shower curtain. Later someone else comes in and replaces everything and cleans. Last Thursday we waited for our room to be cleaned after it was stripped of...More
We evacuated from Hurricane Harvey to here. Mold in the showers, house keeping is around 10 am. everyday. Saturdays is "deep cleaning; you wont need a wake-up call... hope you don't enjoy sleeping in on Saturdays. The maintenance employee is very rude, half the staff...More
Thank Derek Z
Response from IHGService, Guest Relations Manager at Candlewood SuitesResponded 17 December 2017
Hi Derek Z,
Thank you for your stay and taking the time to write a review of our hotel. It is regrettable that some of our amenities and housekeeping services did not live up to your expectations. Please allow me to follow up on your...More
We had to evacuate from our flooded neighborhood and sought refuge here. A perfect oasis in the storm, we ended up needing to stay for 3 weeks. These suites offered us many of the conveniences of home: kitchen and utensils allowed us to cook -...More
We booked a room for two nights. The room charge was different each day. The front desk explained some nights are more popular than others. Their hidden fees add up to nearly $30 per night. One add stated "free parking". It's free if you pay...More
Response from IHGService, Guest Relations Manager at Candlewood SuitesResponded 13 August 2017
Thank you so much for sharing your experience with our hotel. I would like to apologize for the disappointment you had with the rate changes, room furniture, and TV among the others during your stay. We always aim to provide an exceptional stay...More
US$100 - US$151 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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