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BEST WESTERN PLUS Swiss Chalet Hotel & Suites

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#1 of 17 Hotels in Pecos
Certificate of Excellence
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1 room 2 adults 0 children
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BEST WESTERN PLUS Swiss Chalet Hotel & Suites
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181 Reviews from our TripAdvisor Community

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Showing 178: English reviews
Reviewed 30 May 2016 via mobile

Booked 3 rooms through trip advisor. Checked into 2 rooms. The rest of the party arrived later and there was no reservation for them. So I had to pay again for the 3rd room. I will be asking trip advisor for a refund for one of the rooms. The rooms were nice and complementary breakfast as was pretty good.

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Helpful?
Thank Lora L
mtkelliher, Guest Relations Manager at BEST WESTERN PLUS Swiss Chalet Hotel & Suites, responded to this review

Dear guest, Thank you very much for your review of our property. We are sorry you had some challenges booking through Trip Advisor. Please call our general manager, Da' Breon Jordan, at (432) 447- 9477 and he will be happy to help you with any future reservations. We look forward to seeing you again soon. Sincerely, Michael

Reviewed 30 May 2016

Can't believe this was a Best Western. I can't believe this was in the middle of who knows where. The rooms were big, the lobby lovely, the breakfast very good (biscuits, sausage, eggs, waffles, fruit, much more), the staff very nice. We walked to the building next door for dinner - it was adequate, with a super nice staff. Will...

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Helpful?
Thank Deb A
mtkelliher, Guest Relations Manager at BEST WESTERN PLUS Swiss Chalet Hotel & Suites, responded to this review

Dear Guest, Thank you very much for your review of our property. We are glad you enjoyed the hot fresh breakfast and appreciate the compliments on our staff. We will see you next time you pass through Pecos. Sincerely, Michael

San Antonio, United States
Reviewed 29 May 2016

I have been in Pecos Texas for the past two years for work and this hotel in hands down the best place to stay. The staff is always friendly, the rooms are clean and big, and the breakfast is awesome! If you are visiting Pecos I would highly recommend staying here.

Review collected in partnership with Best Western
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Helpful?
Thank William P
mtkelliher, Guest Relations Manager at BEST WESTERN PLUS Swiss Chalet Hotel & Suites, responded to this review

Dear Guest, Thank you for taking the time to review our property during your recent stay. We are very happy you enjoyed our large clean rooms and hot fresh breakfast! We will pass on the nice compliments to our staff and look forward to seeing you soon. Sincerely, Michael

Townsend, Georgia
Reviewed 22 May 2016

There is not much in Pecos but this is a pretty mice place to stay. It is clean and has large comfortable rooms. The decor could be brighter but all in all it is a good place to stay. The staff is very friendly and helpful,mother gave breakfast with cook to order eggs. Has a large covered pool. My only...

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Helpful?
Thank Kathy M
mtkelliher, Guest Relations Manager at BEST WESTERN PLUS Swiss Chalet Hotel & Suites, responded to this review

Dear guest, Thank you for taking the time to review our property during your recent stay. We are glad you enjoyed the large comfortable rooms and the hot fresh made to order breakfast. We look forward to seeing you as you travel back through Pecos. Sincerely, Michael

Royse City, Texas
Reviewed 14 May 2016 via mobile

Absolutely incredible, the room was spacious and it was the largest bathtub I've seen in a Best Western! The breakfast was fresh, delicious, and well serviced. The staff was very friendly and attentive- too bad all Best Westerns can't be like this, I'd never stay any where else.

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Helpful?
Thank peggy w
mtkelliher, Guest Relations Manager at BEST WESTERN PLUS Swiss Chalet Hotel & Suites, responded to this review

Dear Guest Thank you very much for the wonderful review. We are glad you enjoyed the exceptional customer service and all the amenities our hotel has to offer. We look forward to your next visit. Sincerely, Michael

Reviewed 7 May 2016 via mobile

Very comfy bed, big room and bath. Was clean, and smelled pleasant. There was a pool, exercise room and more however I did not use them. I paid ~130 (tax included) which is a bit high but there's another Best western next door that's cheaper, less luxurious and books very quickly.

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Helpful?
Thank Steve W
mtkelliher, Guest Relations Manager at BEST WESTERN PLUS Swiss Chalet Hotel & Suites, responded to this review

Dear guest, Thank you for taking the time to review our property during your recent stay. We are glad you enjoyed the comfy bed, big room and bath. We hope next time you are able to utilize the pool, exercise room and some of our other complementary amenities during your next stay with us. Sincerely, Michael

Madison, MS, United States
Reviewed 5 May 2016

I've spent many days and nights at the Best Western Plus Hotel Swiss Chalet & Suites. It's a great place, unique in it's Swiss theme, Great Swimming Pool, Workout Facility is better than most gyms and breakfast is cool too. The staff far exceeds your expectations. If you get a chance, check it out, best around!

Review collected in partnership with Best Western
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Helpful?
Thank William B
mtkelliher, Guest Relations Manager at BEST WESTERN PLUS Swiss Chalet Hotel & Suites, responded to this review

Dear guest, Thank you very much for your review of our property. We appreciate the many days and nights you spend with us and the great compliments. We enjoy serving all our guests (long term and short term) and having lots of amenities available for everyone to enjoy. We look forward to seeing you as you travel back through Pecos....

San Angelo
Reviewed 2 May 2016

Our experience on our stay was awesome, we went to the indoor pool and it was amazing.Perfect atmosphere not many hotels have indoor pools anymore and this one had a awesome one. The hotel was clean and staff was amazing!!

Review collected in partnership with Best Western
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Helpful?
Thank Cali L
mtkelliher, Guest Relations Manager at BEST WESTERN PLUS Swiss Chalet Hotel & Suites, responded to this review

Dear guest, Thank you very much for your review of our property. We are very happy you were able to relax and enjoy our indoor pool. Our sister property next door has a great outdoor pool you might like to try next time. We appreciate the nice compliments regarding our property and staff. We look forward to seeing you as...

San Antonio, United States
Reviewed 27 April 2016

This is by far the place to stay when visiting Pecos Texas. I am here on business and stay in the area often. The Best Western Swiss Chalet has a very friendly staff, large clean rooms and the breakfast is awesome. I would recommend this place to anyone visiting the area.

Review collected in partnership with Best Western
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Helpful?
Thank William P
mtkelliher, Guest Relations Manager at BEST WESTERN PLUS Swiss Chalet Hotel & Suites, responded to this review

Dear guest, Thank you for taking the time to review our property during your recent stay. We appreciate all the wonderful compliments and your recommendation of our property and staff. We understand the challenges of business travel and want all our guest to relax and enjoy all our amenities. We will see you next time. Sincerely, Michael

Round Rock, Texas
Reviewed 26 April 2016

This is by far the BEST Best Western I have ever stayed at. Service is beyond great. Joanne at the front desk went out of her way to try to help us find a place to eat late at night. Really nice accommodations. Even has a car wash on site for the guest. Not sure when I will be in...

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Helpful?
Thank SladeTX
mtkelliher, Guest Relations Manager at BEST WESTERN PLUS Swiss Chalet Hotel & Suites, responded to this review

Dear guest, Thank you for staying with the Best Western Swiss Chalet and your review of our property. We will let Joanne know you appreciated her customer service efforts. We are still working on the car wash and will let everyone know when it is up and running. We look forward to seeing you as you travel back through Pecos....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about BEST WESTERN PLUS Swiss Chalet Hotel & Suites

Address: 141 S Frontage Rd, Pecos, TX 79772-7202
Region: United States > Texas > Pecos
Price Range: RM653 - RM933 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Swiss Chalet Hotel & Suites 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Best Western Swiss Chalet Hotel Pecos
Best Western Swiss Chalet Hotel And Suites
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Questions & Answers

Questions? Get answers from BEST WESTERN PLUS Swiss Chalet Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed on the 3rd floor and in the back building...both great!”
 of 5 bubbles M3294AGbarbarah, 19 Jan 2017 | Read review
“Some rooms have balconies or patios.”
 of 5 bubbles teachlaw1, 30 Jun 2016 | Read review
“Our non-highway side room was very quiet.”
 of 5 bubbles dishgirl95, 16 Mar 2016 | Read review
“Ask for one of the back buildings if you want more of a private apartment feel.”
 of 5 bubbles NYCAngels, 29 Dec 2014 | Read review
“Ask for the Cabana Rooms”
 of 5 bubbles peteroo820, 3 Apr 2014 | Read review
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