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Holiday Inn Express Hotel & Suites -- Pharr

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Holiday Inn Express Hotel & Suites -- Pharr
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48 Reviews from our TripAdvisor Community

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Showing 37: English reviews
Reviewed 4 weeks ago via mobile

Upon check-in, I was greeted with a smile & an upgrade, since I am a Priority Club member. The king suite has had updates, but many things are still nasty. The tub has rust & stains. The caulk around the air conditioner is awful. Someone should walk around in every room & make a list of all the things that...

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Helpful?
Thank wendy k
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites -- Pharr, responded to this review

Dear wendy k, Thank you so much for staying with us and for taking the time to leave us your feedback. I am pleased to know that you had a satisfactory stay at our hotel and apologize for the inconvenience our air conditioning system may have caused. Your review is vital for improving the service and quality we offer to...

Austin, Texas
Reviewed 11 September 2016

I stayed one night and when I left the hotel and checked out I forgot my charger on the headboard outlet. I realized that I had taken it and called the hotel as I was still in the area, staying at another hotel about 30 miles away and was willing to go get the charger as I needed it to...

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Helpful?
1Thank OrionOmega
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites -- Pharr, responded to this review

Dear OrionOmega, Thank you for taking the time to write a review about your stay with us. We would like to apologize for the level of service you received from our staff. Your feedback is troubling and will surely be looked into. Rest assured it will be reviewed and most certainly be forwarded to the appropriate departments to ensure similar...

Austin, Texas
Reviewed 2 August 2016 via mobile

The hotel has recently been remodeled, yet there was rust & mold on the wall next to the bathtub, the tv had an awful picture - very faint picture. No wonder the cafe area was empty at 8 a.m. The breakfast was disgusting. The scrambled eggs were yellow gelatinous cubes, the "ham" looked like Spam, & biscuits were more like...

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Helpful?
2Thank 953Denise
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites -- Pharr, responded to this review

Dear 953Denise, First of all, thank you very much for your recent stay at our Holiday Inn Express Hotel & Suites Pharr, TX. I am so sorry to see you did not enjoy your overall experience with us, especially with the bathroom cleanliness, breakfast and room amenities. We will look into this concern. We’d like to obtain some additional detail...

Keene, Texas
Reviewed 13 June 2016 via mobile

We had to make a last minute trip to south Texas. We've stayed here before and always had excellent service. The staff was incredibly helpful and kind. Our room was clean and comfortable, breakfast was hot, and the service was great. We will come back.

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Helpful?
Thank 2Visitors2013
Dallas, Texas
Reviewed 18 March 2016

Clean and convenient to interstate. Staff was friendly and welcoming. Nearby restaurants. Good sleep quality. Facility was well maintained. Would stay here again and would recommend to other travelers.

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Helpful?
Thank Wayne S
Houston, Texas
Reviewed 26 February 2016

First one we see is Cesar. He was very pleasent and got the feeling we were not strangers. Was very willing to help. Room was clean but the bathtub is old. Grouting coming off. Would not change our mind about staying. We will return.

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Thank Kay J
Jacksonville, Florida
Reviewed 23 September 2015

I'm a Hilton guy and stayed here for a meeting & was pleasantly surprised at how nice this hotel is. Clean and pretty modern for a Holiday Inn. Very nice service and a good location off the freeway plus there is a Rudy's in the parking lot.

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1Thank bfchef
Texas
Reviewed 29 August 2015 via mobile

I was pleased. It was an unscheduled trip, but I was happy that the room was clean, the beds were comfy, and the staff was very friendly. I was very excited about the 8 pm - midnight, all you can eat pancakes special for the month of August.

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Helpful?
Thank Papillon0365
Houston
Reviewed 30 July 2015 via mobile

When I visited the Holiday Inn and Suites in Pharr, Tx, I was welcomed with great service.Their attention to detail was spot on. I was so taken back by the smiles at the front desk that I hope to go back for another visit. Their smiles are contagious. The front desk Manager, Argentina has a great staff and works hard...

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Helpful?
2Thank CW4200
Argentina R, Front Office Manager at Holiday Inn Express Hotel & Suites -- Pharr, responded to this review

Thank you so much for taking the time to write your review of our hotel. I am pleased to hear you enjoyed your stay with us, it is our mission and pleasure to provide the service that you deserve. We hope to see you again. Sincerely, Argentina Reyes Front Desk Manager

Reviewed 21 July 2015 via mobile

The hotel is in process of a complete remodel. Rooms are spacious and the staff is always very helpful. This hotel is worth the few extra dollars for a quality stay. The hotel has 24 hr security, great pool, hot breakfast, and a great work out facility. Rudy's BBQ is connected to the parking lot ( which is a giant...

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Helpful?
1Thank Joe K
Argentina R, Front Office Manager at Holiday Inn Express Hotel & Suites -- Pharr, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Argentina Reyes Front Desk Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The beautiful, Holiday Inn Express Hotel & Suites Pharr is located on US Hwy 281, close to all Pharr and McAllen businesses and attractions, including shopping the border with Mexico and is minutes from both the McAllen and Harlingen Airports. Awake every morning to the great taste of our upgraded 'Smart Start' breakfast offering cheese omelets, bacon or biscuits and sausage gravy, fresh fruit, hot and cold cereals, danishes and more! We are adjacent to Rudy's Bar-B-Q & Country Store, Country Pancake House (24-hour restaurant), Burger King and McDonald's. The hotel is located within minutes of the San Juan Shrine, Pharr Convention Center, McAllen Convention Center, Edinburg Regional Hospital, McAllen Regional Hospital, UT Pan-Am University, Birding and Wildlife Center in Bentsen State Park.. The hotel is within 5 miles of excellent shopping at the La Plaza Mall and 20 minutes from The Rio Grande Valley Premium Outlet Mall. Relax after a long day around our beautiful outdoor pool and hot-tub, either under the blue skies of South Texas or in our covered gazebo. Our facility may tempt you to stay with us, but the customer service you receive from our staff will keep you coming back time and time again. We will do what it takes to become your preferred hotel of choice in the Rio Grande Valley! ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites -- Pharr

Address: 205 W Nolana Loop, Pharr, TX 78577-8347
Region: United States > Texas > Pharr
Price Range: RM391 - RM613 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites -- Pharr 2.5*
Number of rooms: 88
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Also Known As:
Holiday Inn Express Hotel And Suites -- Pharr
Holiday Inn Pharr
Pharr Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites -- Pharr staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you don't mind a very slow elevator, top floor saves you from all the sounds you might hear from above rooms.”
 of 5 bubbles AntonioG496, 22 May 2014 | Read review
“Get a suite with a Jacuzzi in it!”
 of 5 bubbles rchetj, 11 Jul 2012 | Read review
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