We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
This place was filthy. Did not stay and the manager refused to refund my reservation. Was told I had to contact Booking.Com since I made the reservation through them. Contacted Booking.Com, they contacted the contacted the manager who refused to refund the reservation.
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
I stay with my family and it was my wonderful trip bcoz very supportive staff, specious room with good arrangement, fresh breakfast......definitely if I get chance then will stay again....I am happy with the hotel and staff....ThanksMore
Thank Amit P
Response from Sonny I, Manager at Super 8 by Wyndham Plano/Dallas AreaResponded 26 November 2017
Hi Mr Amit,
Thank you sincerely for your positive words and support. We are truly grateful to have had the opportunity to serve your family, and we look forward to serving you again soon. Please don't hesitate to reach me directly if you may need...More
So out dated. Photos do not match rooms.Sheets weren't clean. First time I ever came upon that. Did change them quickly with no trouble. Air worked great. Mini fridge cold, bed was comfy. What more can ya ask for in this price range.
I stayed one night the pictures online not even close to reality:( i doubt i stay there again and they have issue with hot water for all my staying my cousin forgot to get his driver licences and credit card by 1 am some one...More
The first thing we noticed was there were people outside and yelling at 1.30 am when we pulled in from out the window upstairs. The first room we got smelled like cat pee and the second like musty. Then he gave us one upstairs but...More
We had a plumbing leak in the laundry room by the water heater.We did not want to shut off the water to cause inconvenience to the guests. However after checkout time after everybody had taken shower we shut the water off to... More
We had a plumbing leak in the laundry room by the water heater.We did not want to shut off the water to cause inconvenience to the guests. However after checkout time after everybody had taken shower we shut the water off to repair the leak. This was to the best interest of the guest. It was a samll spraying leak which was corrected by professional plumber. Now the carpet is all dry on the corridor.Sometimes the management has to make a decision based on guest convenience. Hope this clarifies the guest concern.