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Quality Inn & Suites

11/06/2017 12/06/2017
1 room 2 adults 0 children
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37 Reviews from our TripAdvisor Community

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Showing 37: English reviews
Minneapolis, Minnesota
Reviewed 14 January 2017

The hotel is in need of a major renovation but it was fine for the 1 night I needed to stay. The only thing that bothered me was the elevator. It moved at turtle speed. The gentleman at the front desk was very pleasant. Hotel and room were clean. Breakfast was decent.

1Thank Rae B
Reviewed 20 December 2016

I had high hopes because they have construction going on, but jeez Louise. The room smelled dirty nothing you could put your finger on but ever present. Tried several times to call and get a wake up call but the phone was never answered. Now, let's talk about the bed, I mean if you have a pioneering spirit and want...

Thank 717trishab
New Jersey
Reviewed 2 November 2016

I felt I had to write this after seeing all the poor reviews for this hotel. I didn't see the reviews until after I had booked a two night stay at this hotel. So I was a bit fearful going in. Yes there is construction going on at this hotel- and maybe was just lucky and got an updated room....

Thank LoLaNJ
Grand Prairie, Texas
Reviewed 26 September 2016 via mobile

My fiancé and I stayed one night at this hotel to reduce our commute time for the Plano Balloon Festival Half Marathon - never again. The hotel looks NOTHING like it does in pictures on the website. The nicest area is the lobby. Once you pass through the lobby to the hotel room area it's like you stepped back in...

Thank Krissy027
Reviewed 19 September 2016 via mobile

The rooms were average, the breakfast was ok but gee was it hot in there. The ac was broken and being in plano the humidity was unreal needless to say the experience was not pleasant. The pool was closed and the vending machine didnt accept cash. We will not be staying here again.

Thank Amanda L
Colorado Springs, Colorado
Reviewed 6 September 2016

We arrived late after driving 12 hours. Just wanted a place to stay for the night. When we arrived, the parking lot was packed and the lobby was filled with yelling children. I said to me wife, this is not going to be a nice place to stay. The register clerk overheard me and grimaced. The first thing I noticed...

Thank ColoradoR-B
Reviewed 22 August 2016

Had a lot of construction going on, which is fine but they were remodeling the room above us, which made it difficult to relax. Wouldnt move us to another room. Management is not to friendly, which stinks because it could be a great hotel.

Thank Adam D
Reviewed 8 July 2016 via mobile

I guess I'm a hotel snob: I want to stay in a place that's safe, clean, and reputable. But, we could tell that none of those adjectives applied to this hotel. This hotel needs a complete overhaul. Even my 10 year old niece said, "This place looks sketchy." I would avoid any hotels in this area, and don't use Bookings.com....

Thank readergirl1228
Lake Elsinore, California
Reviewed 5 July 2016 via mobile

This place was pretty good. Seems like a slightly run down area and the hotel shows it, but the management is working on it and looks like it things will get better over time. No major complaints. Room was clean and staff was nice. Free breakfast was good, but has room for improvement. Short walk or shorter drive to downtown...

Thank ostokes
Oklahoma City, Oklahoma
Reviewed 13 June 2016

Under complete renovation! All amenities were closed and hotel was filthy with construction debris throughout the hotel. Stayed for 30 minutes and that was ONLY because the hotel clerk had abandoned the desk for 20 minutes! When I complained about the condition and amenities being closed the clerk picked up a piece of paper that was laying on my desk...

Thank Stodds78

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Room/Suite (19)
Hotel & Grounds (6)
Bathroom (1)
Pool/Beach Area (2)
Business Centre/Function Rooms (1)
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Other (11)
11/06/2017 12/06/2017
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  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Pool
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Quality Inn & Suites

Address: 1616 N. Central Expressway, Plano, TX 75074-5715 (Formerly Southfork Hotel)
Region: United States > Texas > Plano
Price Range: RM261 - RM423 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 161
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Also Known As:
Southfork Hotel Plano
Hotel Style:
#14 Business Hotel in Plano
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
2 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't go here.”
717trishab, 19 Dec 2016 | Read review
“Not a recommended hotel to stay in”
ColoradoR-B, 5 Sep 2016 | Read review
“Dont be on the first floor”
Z335HKadamd, 22 Aug 2016 | Read review
“Choose another hotel”
Stodds78, 13 Jun 2016 | Read review
“Make sure your room has a working A/C unit.”
msadvisor2015, 9 May 2016 | Read review
5 of 5
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