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TownePlace Suites Dallas Plano

119 reviews
#33 of 47 Hotels in Plano
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Traveller (27)
Room & Suite (31)
Dining (5)
Overview
  • Excellent32%
  • Very good35%
  • Average14%
  • Poor9%
  • Terrible10%
Travellers talk about
“full kitchen”(9 reviews)
“waffles”(10 reviews)
“breakfast room”(5 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Suites
2.5 Star Hotel
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Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (119)Write a Review
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All reviewsfull kitchenwafflesbreakfast roomquiet areafitness areaplenty of hot watertwo bedroom suitecoffee makerfree breakfastshops at legacystaff was friendlykitchenettedishwasherinternetsofacerealtoyota
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1 - 5 of 117 reviews
Reviewed 18 October 2017

Hallway carpet was dirty and had't been vacuumed. Furniture in room - ie chair, couch etc. wouldn't be accepted as a donation by most charitable organizations. Low end stuff that was stained and had tears in upholstery. Shocked that this is a "marriott" property. Stay...More

Thank JRZ1g8r
Reviewed 2 October 2017

Odd that as I sign in to leave a review I see a few others with the same feedback. Marriot is a fantastic brand, their service level is usually impeccable which is why as a Platinum Premier member I have over 1000 nights at their...More

1  Thank John S
Reviewed 22 September 2017

I went to Plano for business, and this hotel was the closest within our allowed price range. I was there for a few days, so I like the suite setting. This room had a king bed, a sofa bed, a table with 1 chair (I...More

Thank Dawn S
Reviewed 17 September 2017

Positives - room was fine, actually one of the best "suite" hotels I have been in. Small but certainly adequate. Full kitchen items, so easy to get food in and prepare. There is a 7-11 literally around the corner. Not well stocked, but there. Nothing...More

Thank Jnjtiger
Reviewed 16 September 2017 via mobile

Worst Marriott in the perimeter of Plano. Hotel infrastructure due date for upgrades long gone. No functionality on staff, breakfast, upper management, nor facilities. Sanitation below standards for a Marriott branded hotel.

1  Thank Miguel M
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About
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Pool
Breakfast included
Restaurant
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Breakfast included
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Outdoor pool
Restaurant
Tennis Court
Details
Price range
US$99 - US$136 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Business Hotel in Plano
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$99 - US$136 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Business Hotel in Plano
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (27)
Room & Suite (31)
Dining (5)
Pool & Beach (2)
Hotel & Grounds (31)
Bathroom (4)
Questions & Answers
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ChilitaMom
29 August 2017|
AnswerShow all 2 answers
Response from Kyle T | Reviewed this property |
I would call the front desk and ask for a real manager. They may answer but if affirmative, ask for a follow up in writing (email) confirming that. The owners are obviously not on site. Personally, I'd never let my dog stay... More
1
Vote
Beverly J
5 October 2015|
Answer
Response from Marriott TowneP... P | Property representative |
Good Morning Beverly, We only offer the shuttle service for 5 miles around the hotel for business purposes. The DFW airport is around 26 miles away from the hotel and Love Field Airport is around 21 miles away from the... More
0
Votes
Room Tips
"Don't expect the GM or leadership to support you if problems arise"
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"Don't let them put you on floors 1 or 2 and stay away from room 222, whatever you do."
Read review
"Top floors are better than having people walk above. Away from elevators and stairs."
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"Choose a room on a building where the breakfast room and small pool is accessible"
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