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I don’t have a lot of time but I want to warn anyone thinking of using this hotel. Make it your LAST resort. I mean if Motel 6 is full, maybe stay here. If you can’t find a park bench. The floors are filthy, sticky,...More
Thank Kyle T
Response from Jerron N, General Manager at TownePlace Suites Dallas PlanoResponded 3 days ago
Dear Kyle T,
We are very sorry to hear of your negative experience while staying with us. We do appreciate your feedback, as we continue to strive to improve our guests' experience. This review will be shared with our management team so that these concerns...More
I requested 2 rooms. Surprisingly one of the rooms was "stinky" and reek of cigarette.
I asked the front desk for a change of room and it was granted but in a different building, So my children had to stay in one building different from...More
This is definitely the low-rung of Marriott's brand, but hey, it was about 30-percent cheaper than the next lowest in Plano when I stayed here for one night and wanted a break from overpriced "nap and a shower".
If you compare it to the Marriott...More
Nice, clean spacious place near the Dallas Parkway corridor. All you need for a short or extended stay at great value. Not really sure why other reviews so negative. Breakfast was OK, and similar to other places priced in the same range.More
Response from Jerron N, General Manager at TownePlace Suites Dallas PlanoResponded 17 May 2017
We really appreciate you taking the time to share your experience with us. I am happy to hear that you found our hotel to be of great value. We strive to provide our guests with the amenities they come to expect, and we...More
Food served at breakfast were not good . Boiled eggs and egg sandwiches were refrigerated which is not good to eat for breakfast . Very limited portion of foods served except slice bread . Food that must be served for morning breakfast must be fresh...More
Thank Iris K
Response from Jerron N, General Manager at TownePlace Suites Dallas PlanoResponded 18 April 2017
Dear Iris K,
We appreciate your feedback on your stay with us. As a valued guest, we take your comments seriously, and are disappointed that we did not deliver on you having a great experience. I can ensure you that we are always striving on...More
US$99 - US$169 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#12 Business Hotel in Plano
Non-Smoking Rooms ,
Number of rooms
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Response from Marriott TowneP... P | Property representative |
Good Morning Beverly,
We only offer the shuttle service for 5 miles around the hotel for business purposes. The DFW airport is around 26 miles away from the hotel and Love Field Airport is around 21 miles away from the... More
Good Morning Beverly,
We only offer the shuttle service for 5 miles around the hotel for business purposes. The DFW airport is around 26 miles away from the hotel and Love Field Airport is around 21 miles away from the hotel. You could contact Super Shuttle to book an affordable transportation to the hotel at 800-258-3826. Please do not hesitate to contact us if you have any other questions. We are here for you and we are looking forward to see you soon. Below is our contact information.
TownePlace Suites by Marriott Dallas-Plano
5005 Whitestone Lane
Plano, TX 75024
Main 972-943-8200 ext. 600
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"Don't let them put you on floors 1 or 2 and stay away from room 222, whatever you do."