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NYLO Plano at Legacy

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NYLO Plano at Legacy
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661 Reviews from our TripAdvisor Community

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Showing 652: English reviews
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Dallas, Texas
Reviewed 1 week ago

I've stayed at several NYLO properties, and the bathroom privacy IS the only issue I've ever had with all of them. The crack in the bathroom door renders the toilet in plain view of anyone reclining/sitting/hanging out on the bed, which can be a tad awkward - or entertaining, depending on the nature of the company you're with. But the...

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Helpful?
Thank Kimberly C
Indianapolis, Indiana
Reviewed 1 week ago

I loved the fact that my room had the feel of my own personal dorm with a cozy minimalist contemporary flair. I did not like the barren place they had downstairs where you can get breakfast, lunch or dinner. I sat forever waiting on someone...anyone to even come into the restaurant! I was very annoyed and disappointed. Room service would...

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Thank abowen69
Dallas, Texas
Reviewed 2 weeks ago via mobile

12 of us converged for a bachelorette gathering. Rooms were very nice and spacious. Staff was accommodating and friendly. Our meal and drinks at the hotel were very good. We needed a local place for a number of reasons and this turned out to be a good choice.

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Helpful?
Thank lajam3
LaurenOsterhoff, Front Office Manager at NYLO Plano at Legacy, responded to this review

Dear lajam3, Thank you for taking time to share your experience. I'm happy to hear you enjoyed our rooms, staff service and menu. Please feel free to contact us for your next get together or just an individual stay. We'd love to see you again. Thanks, Lauren Osterhoff Front Office Manager NYLO Plano 972.624.6990

Dubai, United Arab Emirates
Reviewed 3 weeks ago

After spending two nights (on business trip) in this hotel, after my departure i was charged as "incidentals" for missing coffee maker in the room. Which i've never touched. They've charged my credit card even without consulting me. When i called them, they took the housekeeper's word over mine. After few emails and phone calls pushing for refunds, i was...

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Helpful?
Thank rpodracky
LaurenOsterhoff, Front Office Manager at NYLO Plano at Legacy, responded to this review

Dear Rpodracky, You may reach out to the hotel regarding this matter at 972.624.6990. Thank you, Lauren Osterhoff Front Office Manager NYLO Plano

Dallas, Texas
Reviewed 3 weeks ago

This hotel is a great place to get away. The staff is helpful, the amenities and common areas are well kept and enjoyable. The decor is updated and relaxing. We had a great group meeting/retreat and all thoroughly enjoyed. I would go back!

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Helpful?
Thank dallasmom2017
LaurenOsterhoff, Front Office Manager at NYLO Plano at Legacy, responded to this review

Dear dallasmom2017, What a great review! I'm happy to hear you enjoy our décor, staff and meeting facilities. Please let us know the next time you will be in the area. We will be glad to book a stay for you! Thank you, Lauren Osterhoff Front Office Manager NYLO Plano 972.624.6990

Plano, Texas
Reviewed 17 February 2017

The ambiance was just what the doctor ordered, and the staff was super helpful. The conference room where our staff training took place was fully stocked with refreshments by the hotel staff and they constantly checked in to make sure we had what needed. NYLO hit a homerun!

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Helpful?
Thank planoguy2017
LaurenOsterhoff, Front Office Manager at NYLO Plano at Legacy, responded to this review

Dear planoguy2017, Thank you for your awesome feedback! We strive to give each guest the experience you had with us. I'm glad you enjoyed the décor, staff service and meeting facilities. We would love to host your next event or accommodate you with guestrooms the next time you are in the area. Please feel free to reach out to us....

Dallas, Texas
Reviewed 17 February 2017

We had excellent service at the NYLO. The staff was eager to help and very professional. Our business meetings ran smoothly. The hotel was very clean. Loved the modern feel. Check out the lounge at the NYLO, it's a must.

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Helpful?
Thank dallasfan2017
LaurenOsterhoff, Front Office Manager at NYLO Plano at Legacy, responded to this review

Dear Dallasfan2017, I'm glad you were please with our staff service, lounge and ambiance! Thanks to you and your team for allowing us to host your meeting. Please reach out in the future if we can be of further assistance. Thank you, Lauren Osterhoff Front Office Manager NYLO Plano 972.624.6990

Dallas, United States
Reviewed 17 February 2017

Recently attended a full day workshop held in the NYLO's conference room. The room was appointed well. The staff was very diligent in making sure that there was ample water, clean garbage cans, and that any other need that we have was taken care of. The location was easy to get to, and there was ample parking.

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Helpful?
Thank deonn2017
LaurenOsterhoff, Front Office Manager at NYLO Plano at Legacy, responded to this review

Dear Deonne2017, Thank you for sharing your feedback and giving such a great review! I'm glad to hear your meeting went well and you were happy with our staff service and location. Please let us know if we can be of further assistance. We would love to host your organization again in the future! Lauren Osterhoff Front Office Manager 972.624.6990

Dallas, Texas
Reviewed 17 February 2017

We were very impressed with the NYLO for our all-day team-building seminar. Christina and Brandon were very helpful with all our needs - lighting , AC, seating etc. A very productive space fro our needs.

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Helpful?
Thank datanet2017
LaurenOsterhoff, Front Office Manager at NYLO Plano at Legacy, responded to this review

Dear Datanet2017, Thank you for the great review! It sounds like your meeting went well. We are so glad you were happy with the services provided by Brandon and Christina. They have been great additions to our team! Please let us know if we can be of further assistance to you. We'd love to host your group again in the...

Reviewed 13 February 2017

DO NOT stay in the "NYLO Glass" oversize window rooms! What seemed like a great concept with a floor to ceiling window became an absolute nightmare. Here's why... 1. All of the "Glass" rooms face the road. 2. The glass is thin which means road noise come right into the room. 3. The lack of ANY carpet in the room...

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Helpful?
Thank Matthew M
LaurenOsterhoff, Front Office Manager at NYLO Plano at Legacy, responded to this review

Dear Matthew M, I am sorry to hear you were not satisfied with our glass king room. Guest input in of the utmost importance to us. Please reach out to me at your convenience so we can further discuss your stay and how we might resolve this for you. Thank you, Lauren Osterhoff Front Office Manager NYLO Plano 972.624-6990

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Free Parking
  • Business Centre with Internet Access
  • Conference Facilities
  • Breakfast Available
  • Shuttle Bus Service
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
NYLO Plano--the original NYLO hotel--blends NYLO's signature urban, industrial design with classic Texas comfort to provide an unmatched and highly social hotel experience. Business and Leisure travelers alike will enjoy chic loft-style accommodations, NYLO's signature LOCL Bar & Restaurant, a heated outdoor pool, a state of the art gym, and 1,800 square feet of meeting and event space. ... more   less 

Additional Information about NYLO Plano at Legacy

Address: 8201 Preston Road, Plano, TX 75024
Region: United States > Texas > Plano
Price Range: RM465 - RM829 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — NYLO Plano at Legacy 3.5*
Number of rooms: 176
Reservation Options:
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Also Known As:
Nylo Plano At Legacy Hotel Plano
Nylo Hotel Plano
Hotel Style:
#4 Business Hotel in Plano
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Questions & Answers

Here's what travellers have asked, with answers from NYLO Plano at Legacy staff and other travellers.
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Questions? Get answers from NYLO Plano at Legacy staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Cable is free. The walls seem to be thick so you hear no other guests through the walls, which is a huge plus!”
 of 5 bubbles abowen69, 14 Mar 2017 | Read review
“Stay away from here. Many more reliable hotels nearby”
 of 5 bubbles rpodracky, 28 Feb 2017 | Read review
“4th floor was very peaceful and quiet”
 of 5 bubbles los499, 9 Nov 2016 | Read review
“Ask if they are having a party before you book”
 of 5 bubbles I3440RDmelissaw, 24 Oct 2016 | Read review
“Pick a room that doesn t give on the pool”
 of 5 bubbles danielrV8527RV, 19 Oct 2016 | Read review
5 of 5