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NYLO Plano at Legacy

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Traveller (209)
Room & Suite (96)
Dining (21)
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Overview
  • Excellent46%
  • Very good27%
  • Average13%
  • Poor8%
  • Terrible6%
Travellers talk about
“loft style”(37 reviews)
“concrete floor”(10 reviews)
“cool place”(10 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (741)
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All reviewsloft styleconcrete floorcool placeunique hotelrooms are smallbed was very comfortablebusiness tripbathroom doorbusiness hotelstaff was friendlydallas areashower headshuttle servicehipminimalistconceptbrick
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241 - 245 of 731 reviews
Reviewed 30 May 2015 via mobile

Stayed here for Jimmy Buffet concert, wish I hadnt. Looks and feels like a prison cell with concrete walls ceilings and floors. They try to soften the starrkness with drapes on the concrete walls, poor attempt. The shower and toilet drains from the floor above...More

Thank pirateis48
Response from Joe M, General Manager at NYLO Plano at LegacyResponded 29 July 2015

Dear pirateis48, We know our design is not for everyone and we appreciate you taking the opportunity to try it. Jimmy Buffet weekend is very unique and we try to accommodate the majority of our guests who are in town for that particular weekend. Thank...More

Reviewed 29 May 2015 via mobile

We live in Houston and we spend the weekend visiting family in dallas... I have nothing to say but good things about the hotel.. Good customer service and beautiful hotel I love the pool with the fireplace in the back we had so much fun......More

Thank narce l
Response from NYLOManagement, General Manager at NYLO Plano at LegacyResponded 10 June 2015

Narc I, Glad to hear overall you enjoyed your trip and the service at the hotel. Everyone deserves a romantic weekend away so we will be waiting for your return. Warm Regards, Joe Massar General Manager

Reviewed 28 May 2015

Hotel was clean, staff was fantastic. Due to rain, limited outside access to sitting areas and pool. Great location. No issues other than no vending machines on the floors and very limited snack items available in the lobby.More

2  Thank chris p
Response from NYLOManagement, General Manager at NYLO Plano at LegacyResponded 10 June 2015

Chris P, Thank you so much for your wonderful review. We are thrilled to hear you enjoyed your recent stay with us. Those weeks of rain were needed but glad that they are gone. Summer is upon us, the pool and courtyard are open and...More

Reviewed 23 May 2015 via mobile

The ladies at the front desk were cold and not friendly at all. My room had stains on the sheets, so I requested a sheet changed and no one ever came to change them so I checked out. The lady at the front desk me...More

1  Thank soul_traveling
Response from NYLOManagement, General Manager at NYLO Plano at LegacyResponded 26 May 2015

Dear soul_traveling, Thank you so much for your feedback. We appreciate you taking the time to share your experiences. I would like to take this opportunity to apologize for the problems with cleanliness that you have experienced. Please know that I will be reviewing your...More

Reviewed 22 May 2015

I coordinated a high level executive meeting at this hotel which I was onsite for. It included AV requirements, coffee service, and lunch. The whole team was fantastic to work with - professional, polite, friendly and very attentive to all of my team's needs. I...More

2  Thank RD2526
Response from NYLOManagement, General Manager at NYLO Plano at LegacyResponded 26 May 2015

Dear RD2526, Thank you for taking the time to share your positive experience on a forum such as this. I am delighted to read of how friendly and attentive the team was to your needs. As we all know coordinating high level executive meetings can...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Free Parking
Hotel Amenities
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Free Parking
Business Centre with Internet Access
Conference Facilities
Breakfast Available
Shuttle Bus Service
Dry Cleaning
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
US$102 - US$212 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Plano
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Details
Price range
US$102 - US$212 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Plano
Room types
Non-Smoking Rooms, Suites, Accessible rooms
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Traveller (209)
Room & Suite (96)
Dining (21)
Pool & Beach (15)
Business Centre & Event Rooms (5)
Family and Play Areas (2)
Questions & Answers
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NLunaM
14 February 2015|
AnswerShow all 3 answers
Response from MunichEricJ | Reviewed this property |
The pool is a bit small and maybe not the best- suited to young children letting off steam. The Marriott has a better arrangment (much more expensive) as does the Homewood Suites (much more affordable.) Nothing wrong with... More
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Room Tips
"Book online; no point calling the front desk"
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"Streetside was loud Sat night. But poolside has covered patio w/ very loud music late into the night. Glad we..."
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"Pass on this one."
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"The rooms appear to the same, get an interior room overlooking the pool area for scenery other than road."
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