We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Courtyard Dallas Plano Parkway at Preston Road

Show Prices
#10 of 44 Hotels in Plano
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Courtyard Dallas Plano Parkway at Preston Road
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

183 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 176: English reviews
Start your review of Courtyard Dallas Plano Parkway at Preston Road
 Click to rate
New Jersey
Reviewed 1 week ago

If you've stayed at Courtyards before, this property will look quite familiar. Nothing really special about it, but nothing bad either. The staff was very friendly and accommodating, which I greatly appreciated.

 Report
Helpful?
Thank Il0vebaseball
Missy A, General Manager at Courtyard Dallas Plano Parkway at Preston Road, responded to this review

Thank you for the feedback, Il0vebaseball. I am thrilled you found our team friendly and accommodating. Unfortunately, we did WOW you during your stay. We hope you will come stay with us again so we can make your time with us memorable!

Frankenmuth, Michigan
Reviewed 2 weeks ago via mobile

I had a medical emergency while on business in Plano. Upon being released fro Baylor Heart Hospital I needed a place to stay. The Courtyard was recommended and from my first phone call to the hotel I knew I had made the right choice. Eric at the front desk had a shuttle pick me up at the hospital and the...

 Report
Helpful?
Thank MSM19
Missy A, General Manager at Courtyard Dallas Plano Parkway at Preston Road, responded to this review

We are sorry to hear of your medical emergency, but we hope you are recuperating well. The Courtyard Crew and I are overjoyed that we were able to take care of you while you recovered at our hotel. The Housekeeping department will love your compliments about their clean, fresh rooms. As a whole, our Courtyard Crew tries to make an...

Reviewed 3 weeks ago

Joel was a GREAT host at the front desk. Was overtly helpful and considerate and helped make it an enjoyable stay for our group. Great bar and good ambiance in the lobby area - I had a whiskey on the rocks and it was a solid pour, to say the least.

 Report
Helpful?
Thank Bryce K
Indianapolis, Indiana
Reviewed 3 weeks ago

I recently stayed at this hotel on a business trip. I found the employees to be exceptionally kind and helpful. Joel in particular was an excellent ambassador for the hotel. He not only was very helpful during check in but also went above and beyond helping us organize our travel needs. Truly an asset to the hotel. The shuttle that...

 Report
Helpful?
Thank Jennifer317
Reviewed 13 January 2017 via mobile

Bring a classically trained Chef and matter Saucier' and working on the industry for over 25 years I've been able to develop a skill set that allows me to be able to tell the difference between good service, bad service, and excellent service. The Courtyard Marriott here in Plano has a staff that is a level above most. Joel has...

 Report
Helpful?
Thank KIS C
San Francisco, California
Reviewed 29 December 2016 via mobile

We popped down to Dallas for a few days with my family at Christmas and needed our own space not far from where my sister lives is in Plano. BINGO. Courtyard in Plano off Parkway at Preston Road was perfect. Quiet, (maybe due to the holidays?) clean, modern, centrally located, and staffed by a friendly folks in housekeeping and at...

 Report
Helpful?
Thank ImLivingMyDream
Port Washington NY
Reviewed 21 December 2016

Got to this hotel a little before 8PM. Person at the front desk directed me to the cafe in the lobby. They made me really good quesadilla which I took to the room. Free wifi throughout hotel. Rooms clean with comfortable beds and standard bathrooms. Breakfast in same lobby cafe the next day was great and there were plenty of...

 Report
Helpful?
Thank Bleifeld
Tulsa, Oklahoma
Reviewed 20 December 2016 via mobile

We stayed in this lovely hotel the night before surgery at Baylor Heart in Plano. The room was beautiful, Joel is exceptional at his job, everything was clean and we enjoyed our very short stay. Highly recommend. Very quiet, beautiful, and great price.

 Report
Helpful?
Thank deborahbright
Reviewed 4 December 2016 via mobile

The overall experience was good up until Sunday morning when we found five long hairs in our supposedly clean shower. Although the property is relatively new and is obviously not maintained. After closer inspection we also found hair on the bathroom floor around the commode as well.

 Report
Helpful?
1Thank Jason S
Missy A, General Manager at Courtyard Dallas Plano Parkway at Preston Road, responded to this review

Thank you Jason S for taking the time to give us feedback on your stay. I apologize for your experience with us; I can assure you that your response will be shared with the team immediately. Our Courtyard Crew takes great pride in our rooms, as you can read from other TripAdvisor guests that have stayed with us. I can...

New York City, New York
Reviewed 30 November 2016

I booked the wrong dates for my stay and was missing a night when I arrived. Joel at the front desk was patient and extremely helpful. He found a room for me, and even got his superviser to help me get the best rate possible on all of my nights. Absolutely great customer service!!

 Report
Helpful?
Thank Denice29

57 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (23)
Viewed
Bathroom (6)
Viewed
Room/Suite (5)
Viewed
Dining (2)
Viewed
Pool/Beach Area (1)
Viewed
Other (9)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (34)
Viewed
Business Centre/Function Rooms (2)
Viewed
Dining (2)
Viewed
Room/Suite (14)
Viewed
Pool/Beach Area (1)
Viewed
Hotel & Grounds (4)
Viewed
Other (11)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Plano hotels
0.6 km away
Homewood Suites by Hilton North Dallas-Plano
0.3 km away
La Quinta Inn & Suites Dallas Plano West
11.3 km away
Hampton Inn & Suites Dallas / Plano-East
Show Prices
Show Prices
Show Prices
0.3 km away
Fairfield Inn & Suites Dallas Plano
0.4 km away
Comfort Inn Near Plano Medical Center
8.1 km away
NYLO Plano at Legacy
NYLO Plano at Legacy
#13 of 44 in Plano
657 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room

Additional Information about Courtyard Dallas Plano Parkway at Preston Road

Address: 4901 W Plano Pkwy, Plano, TX 75093-5312
Region: United States > Texas > Plano
Price Range: RM361 - RM869 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Dallas Plano Parkway at Preston Road 3*
Number of rooms: 149
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, Hotels.com, Travelocity and Priceline so you can book your Courtyard Dallas Plano Parkway at Preston Road reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard By Marriott Dallas Plano Parkway At Preston Road Hotel Plano
Courtyard Plano
Plano Courtyard
Plano Marriott
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Courtyard Dallas Plano Parkway at Preston Road staff and other travellers.
3 questions
Ask a question
Plano, Texas
3 months ago
Plano, Texas
3 months ago

See all questions (3)

Questions? Get answers from Courtyard Dallas Plano Parkway at Preston Road staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Nice and clean rooms”
 of 5 bubbles berneoj99, 29 Nov 2016 | Read review
“Try to be on the second floor to avoid hearing the cars park”
 of 5 bubbles 996kazemg, 12 Nov 2016 | Read review
“ask for the side away from the parkway, for quieter rooms.”
 of 5 bubbles Grumpy_old_guy_ATL, 29 Sep 2016 | Read review
“We stay on the lower floor due to handicap issues. Very accomodating.”
 of 5 bubbles , 25 Sep 2016 | Read review
“Court Yard View is preferred!”
 of 5 bubbles jameshS3133GG, 19 Aug 2016 | Read review
5 of 5