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When booking this place labor day weekend very last minute was a bit hesitant just because of the cost (super cheap). Especially on labor day weekend. So I took the chance instead of spending twice as much at the Best Western right down the road....More
1 Thank A TripAdvisor Member
Response from Dawna F, Front Office Manager at Tropic Island ResortResponded 25 September 2016
Thank you for your feedback! We really take pride in the work our housekeepers provide!
I'm really sorry about the parking situation! I'm not sure who told you we couldn't take care of it, but we surely could have! Some people don't like to abide...More
One of the nicest , cleanest ,,, most beautiful places I have ever stayed !!!! Rooms were very clean and comfortable !!!! Breakfast was amazing !!!! Kim at the front desk was so super sweet , friendly and very helpful !!!! Kim made our stay...More
We had an last minute unexpected guest come with us and the management upgraded our room for an additional charge. Really enjoyed the stay and the room upgrade was a newly renovated quite location. I will try to remember this particular room in the future.
1 Thank Lydia D
Response from Dawna F, Front Office Manager at Tropic Island ResortResponded 14 September 2016
Thank you for your feedback! Glad you had a good time!
The front desk attendant was very helpful when we extended our stay r/t family member crisis...will be staying her again in September ..the room was clean . The pools were wonderful....great location .. Y'all need a ice machine.. Will be staying here again in September
Rude. Terrible. Raised our rates AFTER we already had reserved. And they refused to honor our reservation. Found a much better place with nice people that work there SUZIE. I did cuss at her, but she deserved it. That and a lot more.More
6 Thank Brenda S
Response from Dawna F, Front Office Manager at Tropic Island ResortResponded 13 July 2016
Brenda, I'm sorry we did an rate increase, and that you did not approve of that. Also, I'm sorry that you think we do bad business because of it. The new owners did a rate increase to make many upgrades and improvements to the property...More