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La Quinta Inn & Suites Port Arthur

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Traveller (3)
Room & Suite (12)
Pool & Beach (4)
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Overview
  • Excellent57%
  • Very good23%
  • Average6%
  • Poor10%
  • Terrible4%
Travellers talk about
“front desk”(12 reviews)
“room suite”(2 reviews)
“pet area”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
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Offers from La Quinta Inn & Suites Port Arthur
Special Offer: Save up to 20%
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Reviews (110)
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61
26
7
11
5
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Time of year
LanguageEnglish
61
26
7
11
5
Show reviews that mention
All reviewsfront deskroom suitepet areaplace to stayeggsconvenient locationfishing triphot tubrestaurants and shoppingbiscuitsvery nice hotelgreat experiencesausagestaff was very friendlyparking lotlqmariana
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1 - 5 of 110 reviews
Reviewed 1 September 2017 via mobile

I evacuated to Port Arthur and was caught in hurricane Harvey. The staff was wonderful. Always checking on guest needs before their own. They went above and beyond to make sure we were comfortable. They also gave us cleaning service even though the hotel flooded....More

Thank CMcWard
Response from LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Port ArthurResponded 2 September 2017

Dear Valued Guest, We are overjoyed to hear that our staff went above and beyond, especially during a difficult time. As always, we appreciate your business and look forward to your return visit! Sincerely, Danielle LQ Customer Care

Hotel's Favourite
Reviewed 29 August 2017 via mobile

Staff was very friendly accommodating my stay. Upon arrival I was helped out right away,I also like that the waffle house is very close by and convenient. Located near many restruants. The hotel is super clean and nice. With a big pool.

Thank Prescila P
Response from LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Port ArthurResponded 1 September 2017

Prescila, We appreciate the fantastic feedback and compliments you've given. Our goal is to provide our guests with a superb experience. We are pleased to hear that we accomplished that goal! Sincerely, Danielle LQ Customer Care

Reviewed 29 August 2017

Great Staff. Very helpful during hurricane harvey. They were all very well informed and kept the Tv's on the local news for weather updates. All the excessive rainfall didn't affect the parking lot. Room were very clean and breakfast was great. Would stay again.More

Thank itspepito
Response from LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Port ArthurResponded 1 September 2017

Dear Valued Guest, We appreciate the time you’ve taken to provide us with such positive feedback during this difficult time. Despite the devastation and destruction it’s been uplifting to see positive examples of the human spirit coming together to aid in the rescue and recovery...More

Reviewed 21 August 2017 via mobile

I had the pleasure of staying at the location in Port Arthur, TX. Every aspect of our stay was Great. The staff's hospitality was genuine and the rooms were on point. Thanks for being consistent brandMore

Thank HoudiniPete
Response from Gina A, General Manager at La Quinta Inn & Suites Port ArthurResponded 22 August 2017

Dear Houdini Pete: I appreciate you taking the time out to give us a review. We are delighted to hear that you enjoyed your stay at LaQuinta Port Arthur. I will share your review with my staff. Thank you for your compliments. We look forward...More

Reviewed 31 July 2017 via mobile

Everything was dirty- Everything! Guy at the Front desk was awesome but that's where the good experience began and ended. The sleeper sofa mattress was so soiled and disgusting I almost threw up. We were moving my daughter, grandson and their dog home so we...More

Thank Cara W
Response from Gina A, General Manager at La Quinta Inn & Suites Port ArthurResponded 2 August 2017

Dear Cara W: I apologize that your stay was less than satisfactory. This is not the experience we want any of our guest to have. It is our goal for our guests to be 100% satisfied. I am happy to hear that you had great...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Breakfast included
Fitness Centre with Gym / Workout Room
Free Parking
Hotel Amenities
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Multilingual Staff
Self-Serve Laundry
Free Parking
Dry Cleaning
Laundry Service
Concierge
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Hot Tub
Details
Price range
US$153 - US$174 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$153 - US$174 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (3)
Room & Suite (12)
Pool & Beach (4)
Dining (3)
Business Centre & Event Rooms (2)
Questions & Answers
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Room Tips
"No opinion about room location. We were on the third floor. The elevator is slow but not a problem for our..."
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"Choose a room away from the elevator."
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"All rooms were easy access. Had view of parking area to look at boat. Also had onsite security."
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"No restaurant, rating is for breakfast bar."
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