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Renaissance Dallas Richardson Hotel

Renaissance HotelsUS$143*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Renaissance Dallas Richardson Hotel
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435 Reviews from our TripAdvisor Community

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Showing 428: English reviews
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Houston, United States
Reviewed yesterday NEW

The rooms are spacious and pleasant. The service is very good - never had a problem. The public areas are nice. Breakfast is a weak point as the offerings are very basic and tasteless (and unfortunately, you need to drive to go somewhere else). Overall, this is easily the best hotel in the Richardson area near central expressway (US 75).

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Helpful?
Thank Aris P
Sewell, New Jersey
Reviewed 3 days ago NEWvia mobile

I've been in this hotel about ten times over the past 3-years. I've never had a bad stay here. The staff is always friendly. The rooms are nice and clean. The hotel has a pool, small gym, bar, and restaurant. I'd recommend this hotel.

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Helpful?
Thank bugsymalone521
Cincinnati, United States
Reviewed 1 week ago

This is a fairly nice hotel. I hosted an event here. The facilities are nice. The staff was a bit slow to respond when I arrived and called for help. Probably took them a good 15 minutes and 2 phone calls to send some one to help. But once they arrived they were helpful. The event staff did a nice...

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Thank Rob J
Dallas, Texas
Reviewed 1 week ago via mobile

When you first walk into the hotel you will be wowed by the newly remodeled lobby. Your feelings will quickly change when you enter your room that's reminiscent of the early 90's. You'll be greeted by old furnishings and dusty lamp shades. The beds however were extremely comfortable. So if you hangout in the lobby and go directly to sleep...

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Helpful?
Thank Tan P
Tal S, Manager at Renaissance Dallas Richardson Hotel, responded to this review

Dear Tan P Thank you for much for sharing your feedback with your recent visit at the Renaissance Richardson Hotel. We appreciate your comments in regards to the newly remodeled lobby. We are going to work on the rooms toward the end of the year and well into next year. It will as exciting as our lobby and very up...

Saint Charles, Missouri
Reviewed 2 weeks ago

This was my third year staying at the Renaissance and attending a business conference in their facilities. I'm happy to report that everything around the Renaissance Hotel is improving at breakneck speed; the hotel, however, is in need of some improvements. First the positives. There are great walking/biking trails that will get you to a host of great eateries to...

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Helpful?
Thank MatthewHundley
Tal S, Manager at Renaissance Dallas Richardson Hotel, responded to this review

Dear MatthewHundley Thank you for sharing your constructive feedback with your most recent stay. First, we appreciate your loyalty to the hotel with several visits. Your observations and feedback is very valuable as we make every effort to improve the guest experience. We are in the process of making those improvements this year and well into next year. Your observations...

Reviewed 2 weeks ago

We were so disappointed in our recent stay and it's unfortunately because it's a beautiful space. We checked in the first night we arrived and before I arrived in my room I received an email notice on my phone that a cc transaction took place for a high dollar amount. I looked into it and noticed the hotel charged my...

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Helpful?
Thank SAWtravel
Tal S, Manager at Renaissance Dallas Richardson Hotel, responded to this review

Dear SAWtravel Thank you for sharing your observations and feedback with the hotel team. First, and foremost, I sincerely apologize for lack of exceptional customer service during your stay. As a Renaissance guest, you come to expect a high level of customer service and quality wherever you stay as a loyal guest to the brand. We did not provide you...

Austin, Texas
Reviewed 3 weeks ago via mobile

I've stayed here on both business and with my family,many times over the past 5 years. My most recent stay was for business. Overall it is a nice play to stay, no issues to speak of. However, the hotels interior is showing its age...the carpeting is buckling and faded in the common areas of the floors above the lobby, the...

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Thank Mike_Austin74
Glenview, Illinois
Reviewed 3 weeks ago

We arrived at the hotel in the evening, Check-in was quick. Got to our room only to find out we were not given a king size bedroom with our executive suite. We had two doubles. I understand these are only requests, but at least when booking the nicer rooms, I expect to receive what we reserve. With that said, the...

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Helpful?
Thank Irene C
Tal S, Manager at Renaissance Dallas Richardson Hotel, responded to this review

Dear Irene C Thank you for sharing with us your feedback from your stay at the Renaissance Richardson Hotel. We appreciate the valuable feedback regarding your room accommodation as it helps us research your reservations for our hotel. Our hotel will go through extensive renovation in the last quarter of the year to give our rooms more updated and fresh...

San Diego, California
Reviewed 3 weeks ago

Well...I really wanted to be able to give this hotel a better rating, but I may have already over stretched giving it an average one. I usually write my reviews in paragraph form, but felt this one would do more justice by just laying the pros vs. cons. Pros: - Great lobby, lounging area with wifi (its super modern) -...

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Helpful?
Thank Marquette N
Tal S, Manager at Renaissance Dallas Richardson Hotel, responded to this review

Dear Marquette N Thank you for sharing your observations and feedback. Your comments are very valuable as we want our guests to be heard and acknowledged. We are in the process of making improvements to the property and will have an upcoming rooms renovation toward the end of the year. We will take immediate action to correct the challenges you...

Reviewed 3 weeks ago via mobile

Hotel was nice and staff was very courteous... I stayed in a Executive Suite room. It was nice and spacious. I didn't take many pics but overall it was a good experience. I plan on staying there in June for my wedding anniversary!!!!!!!!

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Helpful?
Thank santrice K

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Concierge
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Renaissance Dallas Richardson Hotel is located right off of Hwy 75 North bound at the Galatyn Park (DART rail) exit and next to The Eisemann Center. We are a top choice among hotels in Richardson, Texas, giving guests an ideal location in the center of the Richardson telecom corridor. Modern eclectic decor featuring hand-blown glass work by atrist Jim Bowman infuses its way into our Richardson hotel. We are a AAA Four Diamond Hotel with all of the expected amenities and services of a Renaissance hotel. Our staff welcomes you to stay with and experience our warm Texas hospitality through out our hotel. Let our expert Navigators help you to "Live Life To Discover." ... more   less 

Additional Information about Renaissance Dallas Richardson Hotel

Address: 900 E. Lookout Drive, Richardson, TX 75082
Region: United States > Texas > Richardson
Price Range: RM453 - RM1,133 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance Dallas Richardson Hotel 4*
Number of rooms: 294
Reservation Options:
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Also Known As:
Renaissance Richardson
Richardson Renaissance
Hotel Style:
#3 Business Hotel in Richardson
#3 Family Hotel in Richardson
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Questions & Answers

Questions? Get answers from Renaissance Dallas Richardson Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room not facing the highway.”
MatthewHundley, 14 May 2017 | Read review
“If you have allergies ask for a room that a pet has not stayed in.”
marquetten, 3 May 2017 | Read review
“Higher rooms have great inside view.”
Ok_Sooner_Traveler, 7 Mar 2017 | Read review
“I found all rooms to be good.”
Momshop, 26 Oct 2016 | Read review
“We had 225 but all you saw was the roof, afew floors help or the opposite side might be better.”
fireguy79, 25 Sep 2016 | Read review
5 of 5
Renaissance Hotels
US$143* /night
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HotelQuicklyUS$193
Hotwire.comUS$143
Orbitz.comUS$143
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*Disclaimer
Prices are for 1 room, 2 adults
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