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Hyatt Regency North Dallas/Richardson

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Traveller (122)
Room & Suite (49)
Dining (8)
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Overview
  • Excellent39%
  • Very good29%
  • Average18%
  • Poor7%
  • Terrible7%
Travellers talk about
“corner room”(21 reviews)
“north dallas”(35 reviews)
“breakfast buffet”(27 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (712)
There are newer reviews for Hyatt Regency North Dallas/Richardson
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All reviewscorner roomnorth dallasbreakfast buffetnice hoteldfw airporthotel restaurantconvenient locationnice roomfront desk staffchecking inking bedthe staff was greatbusiness travelerbusiness tripdefinitely stay here againomeletconference
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11 - 15 of 697 reviews
Reviewed 10 April 2018

The conference center and facilities are good size and ideal. The overall location is convenient (construction on the freeway can't be helped, but will be solved). The hotel is old and worn - some critical parts, such as the business center were closed. A major...More

Review collected in partnership with Hyatt Hotels
Thank Roy L
Response from Stefan H, Front Office Manager at Hyatt Regency North Dallas/RichardsonResponded 12 April 2018

Thank you for staying with us. We do appreciate you and your feedback. Thank you for noticing this exciting time of transformation and upgrades we are experiencing while we continue through this renovation time. We as you look forward to the completion of these changes...More

Reviewed 7 April 2018 via mobile

Decided to try somewhere new and regretted it. When I arrived at the hotel the Internet was down. I mentioned I had pre checked in and asked if they could use that information since I had received confirmation my room was ready. Was informed that...More

Thank carrollttu
Response from Stefan H, Front Office Manager at Hyatt Regency North Dallas/RichardsonResponded 12 April 2018

I am extremely sorry about any inconvenience during your checkin and also the other concerns you have so kindly shared with us. Even thought this is not what I like to hear this is also not our normal customer service so please forgive us for...More

Reviewed 1 April 2018

The numerous signs about the upcoming renovation are clearly needed. Hotel felt deserted with a single other person in the restaurant/bar area around 7-8pm. Bar staff were no-where to be seen. Service was friendly when staff were around. Would likely get a much better score...More

1  Thank ChrisTravellerUS
Response from Stefan H, General Manager at Hyatt Regency North Dallas/RichardsonResponded 2 April 2018

I want to personally thank you for choosing to stay with us. Thank you so much for your feedback and also acknowledging our friendly staff. I am extremely sorry about how you felt regarding the scarcity of our staff. Our goal is for you to...More

Reviewed 25 March 2018

This is a nice location if you are doing business in Richardson. Access to train and across the street from eating and retail. The rooms were clean and the staff friendly. Decent working space - desk area in roomMore

Thank D_Willy_S
Response from Stefan H, General Manager at Hyatt Regency North Dallas/RichardsonResponded 27 March 2018

Thank you very much for not only choosing us but also the nice comments you shared. I am very happy that you experienced the convenience of our location and enjoyed some of our amenities. We pride ourselves on our friendly staff as we do our...More

Reviewed 19 February 2018 via mobile

This hotel has great customer service. And it is very nice, but almost ready for a makeover. I have no complaints really. I added a few pix from our room. We stay here due to the fantastic location. It is a free shuttle ride to...More

Thank Lapell68
Response from Stefan H, General Manager at Hyatt Regency North Dallas/RichardsonResponded 20 February 2018

Thank you very much for your nice comments. Your feedback is very important because this is exactly what we strive for as a family here at the Hyatt Regency North Dallas. We are excited that we are starting our "makeover" in just a few days...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Concierge
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Outdoor pool
Hot Tub
Details
Price range
US$89 - US$212 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Richardson
#4 Family Hotel in Richardson
#5 Business Hotel in Richardson
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$89 - US$212 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Richardson
#4 Family Hotel in Richardson
#5 Business Hotel in Richardson
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (122)
Room & Suite (49)
Dining (8)
Pool & Beach (3)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Adria L
13 July 2016|
AnswerShow all 2 answers
Response from Ben L | Property representative |
Hi Adria, Are you referring to rates and packages that include breakfast?
1
Vote
Jillie M
8 November 2015|
AnswerShow all 8 answers
Response from Ben L | Property representative |
There is a $100 fee per stay.
1
Vote
Room Tips
"King rooms on the corner are a great choice"
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"Double check at check-in the room type you booked is what you get."
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"Ask for a room away from the highway. The mass transit can be heard."
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"The higher floors have beautiful views."
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