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Hyatt Regency North Dallas/Richardson

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Hyatt Regency North Dallas\/Richardson
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595 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Regency North Dallas/Richardson
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Showing 582: English reviews
Lubbock, Texas
Reviewed 2 weeks ago

First time ever staying at Hyatt it was very clean,comfortable very satisfied will definitely be back and I became a rewards member and they offer Triple A discount. Good job housekeeping cause it all starts with y'all and the front desk Great Job keep up the good work. Sincerely The Ortiz Family

Review collected in partnership with Hyatt Hotels
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Helpful?
2Thank Joey L
RichardManuelHyatt, Front Desk Agent at Hyatt Regency North Dallas/Richardson, responded to this review

Dear Joey L, Thank you so much for your feedback and new membership! We are thankful you enjoyed your stay with us. We look forward to seeing you and your family again! Sincerely, Richard Manuel Front Desk Team

Phoenix, Arizona
Reviewed 3 weeks ago

Hotel needs a face lift, rooms are run down, and hotel is understaffed. Had to wait a considerable amount of time for each visit to front desk. No benefit to being a platinum member, no free water offered.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank 902davidab
RichardManuelHyatt, Front Desk Agent at Hyatt Regency North Dallas/Richardson, responded to this review

Dear 902davidab, Thank you so much for your feedback! Please accept my personal apology for your wait time at the front desk and your general experience during your stay. I will make sure to share this information with our leadership team and the rest of the front desk, so that these concerns can be immediately addressed. Platinum members do have...

Plano, Texas
Reviewed 3 weeks ago

The check in is fast and the staff is always so helpful and friendly. We became members after just 3 stays. We have recommended this place for friends traveling to Dallas you're still close to the suburbs yet also to enjoy the dallas city life. We live only 20min away but always stay here for a little staycation! So clean,...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank J_mnichols225
RichardManuelHyatt, Front Desk Agent at Hyatt Regency North Dallas/Richardson, responded to this review

Dear J_mnichols225, Thank you so much for your feedback, recommendations, and membership! We are huge fans of our restaurant and pool, too. We are grateful that you have found us helpful and friendly. We try our best. See you again for your next staycation! Sincerely, Richard Manuel Front Desk Team

Dallas, United States
Reviewed 3 weeks ago

Hotel lobby and rooms are acceptable although starting to look rather worn. I would not stay here again due to parking lot being almost completely unlit and which feels very unsafe. Had to park far away from entrance, leave car in a completely unlit area, and walk quite a distance to entrance in a mostly unlit lot.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank annsS3154QE
RichardManuelHyatt, Front Desk Agent at Hyatt Regency North Dallas/Richardson, responded to this review

Dear annsS3154QE, Thank you for sharing your experience with us! I personally apologize for the dark parking lot and the warn appearance in the room. As our guest, we want you both to feel safe and to be safe during your stay. We also want you to enjoy the decor. I will make sure to share your experience with our...

Fruita, United States
Reviewed 3 weeks ago

AC went out first night. I called the front desk and they had a fan sent up and had AC working the next day. It is frustrating to have to call maintenance when you have already gone to bed. The evening food selection is very limited and not very appetizing. There are good restaurants across Campbell, which is in walking...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Q448JCkareno
Management response:

We are very sorry for any inconvenience during your stay. We will do our best to make sure this issue does not happen in the future. Thank you for sharing your concerns with us. We do appreciate it.

Dallas, Texas
Reviewed 3 weeks ago

The hotel was not maintenanced properly, out of date, and the food was terrible and over priced, beyond normal expectations for typical travel. I have stayed in two and three star hotels that were nicer and more efficient.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank 707flightrisk
Management response:

I would like to sincerely apologize for any dissatisfaction you had during your stay with us. We truly appreciate your concerns and take them seriously. We will work hard to address these concerns and again thank you for sharing your thoughts with us.

Kansas City, Missouri
Reviewed 3 weeks ago

Even if they say you have complimentary breakfast, double check. If not you are going to pay outrageous $ for mediocre breakfast. Was told weekend breakfast complimentary like many other hotels offer but charged $36 for 2 breakfasts. Left a substantial tip because thought breakfast included. So paid over $100 for breakfast for 2 for 2 mornings.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank T6215QGkathyh
RichardManuelHyatt, Front Desk Agent at Hyatt Regency North Dallas/Richardson, responded to this review

Dear T6215QGkathyh, Thank you for sharing your experience with us! Integrity is a priority for us, so please call the Front Office or email me at richard.manuel@hyatt.com. I want to review your stay and make any appropriate adjustment. Again, thank you for your feedback. I look forward to hearing from you soon. Sincerely, Richard Manuel Front Desk Team

Roseville, United States
Reviewed 4 weeks ago

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Sangita N
RichardManuelHyatt, Front Desk Agent at Hyatt Regency North Dallas/Richardson, responded to this review

TX
Reviewed 4 weeks ago

My coffee machine had a coating of mold in it. Their iron ruined my shirt (residue on iron) and they charged me for the dry cleaning bill! There are stains on the ceilings and walls. To top it off, as I was leaving (very early in the morning) a couple of prostitutes (one topless) was running out of the lobby.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank retracw
RichardManuelHyatt, Front Desk Agent at Hyatt Regency North Dallas/Richardson, responded to this review

Dear retracw, I am shocked to hear about your stay. I am unaware of any reports fitting this description, but I do hope you will accept my deepest apology for this. Please call the front desk at (972) 619-1234 or email me at richard.manuel@hyatt.com, so that one of us can review your stay more closely. I will make sure to...

New York City, New York
Reviewed 4 weeks ago

Value for money. Rooms are clean and big although a bit outdated. Internet connection can be slow. Very good breakfast buffet with a lot of choices. They offer free shuttle to locations within 5 miles of the hotel. Excellent staff.

Review collected in partnership with Hyatt Hotels
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Helpful?
1Thank P5189WKchristinam
RichardManuelHyatt, Front Desk Agent at Hyatt Regency North Dallas/Richardson, responded to this review

Dear P5189WKchristinam, Thank you so much for your positive feedback! We at the front desk are huge fans of our restaurant. My personal favorite is the eggs Benedict. We try hard to make sure the courtesy shuttle is available in a timely fashion, and we are glad that we were able to meet your travel needs. We hope to see...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Located in the Richardson Telecom and Insurance corridor, at the heart of the area's high-tech district and minutes from UT Dallas. Relax in our oversized rooms, furnished with plush Hyatt Grand Beds, flat-panel TVs with 60 HD channels, or try our thoughtfully sourced and carefully served cuisine through In Room Dinning. Use our 24 hour fitness center at your leisure, or relax at our pool, hot tub and shaded deck area. Socialize and dine at one of our two restaurants. Our shuttle service will take you anywhere within a 5 mile radius of the hotel, including two golf courses. We're also located near some of the nation's best shopping. ... more   less 

Additional Information about Hyatt Regency North Dallas/Richardson

Address: 701 E Campbell Rd, Richardson, TX 75081-6748 (Formerly The Richardson Hotel)
Region: United States > Texas > Richardson
Price Range: RM434 - RM837 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Regency North Dallas/Richardson 4*
Number of rooms: 342
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hyatt Hotels Corporation, Priceline and Jetsetter so you can book your Hyatt Regency North Dallas/Richardson reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Regency North Dallas/Richardson Hotel Richardson
Hyatt Regency Richardson
Hyatt Richardson
Richardson Hyatt
Hotel Style:
#5 Business Hotel in Richardson
#5 Family Hotel in Richardson
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency North Dallas/Richardson staff and other travellers.
2 questions
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Colorado Springs, Colorado
8 months ago
Killeen, Texas
over a year ago

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Questions? Get answers from Hyatt Regency North Dallas/Richardson staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors are quieter for sure , the window as are not soundproof , try to get on a higher floor !”
  • View from room 1603
  • Very comfortable bed !
  • Shower has really good pressure
 of 5 bubbles AlessioG, 19 Mar 2017 | Read review
“Maybe check to see if one of the other 4 star locations, that are actually 4 star worthy are available before booking here.”
 of 5 bubbles PlatinumAtMultiple, 23 Jan 2017 | Read review
“stay anywhere but here”
 of 5 bubbles ljmfit, 9 Nov 2016 | Read review
“Don't select the corner rooms, they're smaller.”
 of 5 bubbles Gautam_Iyer, 31 Aug 2016 | Read review
“Ask for rooms away from freeway and railway”
 of 5 bubbles 18DavidJ18, 20 Jul 2016 | Read review
5 of 5