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Hyatt Regency North Dallas/Richardson

698 reviews
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Traveller (120)
Room & Suite (47)
Dining (8)
Overview
  • Excellent39%
  • Very good29%
  • Average18%
  • Poor7%
  • Terrible7%
Travellers talk about
“corner room”(21 reviews)
“north dallas”(35 reviews)
“breakfast buffet”(26 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (698)Write a Review
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All reviewscorner roomnorth dallasbreakfast buffetnice hotelroom servicedfw airporthotel restaurantconvenient locationchecking infront desk staffking bedthe staff was greatbusiness travelerbusiness triprichardson areadefinitely stay here againconference
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111 - 115 of 683 reviews
Reviewed 11 March 2017

Good service, clean, nice restaurants, comfy beds, Their grill and bar serves a great Italian sausage flatbread. The shuttle to places within five miles is a plus. One complaint: extra charges related to included breakfast costs.More

Thank mrEducator58
Response from RichardManuelHyatt, Front Office Team at Hyatt Regency North Dallas/RichardsonResponded 11 March 2017

Dear mrEducator58, I want to apologize for any incorrect charges. Integrity is a priority for us, and we want to resolve this for you, as quickly as possible. Please email me at richard.manuel@hyatt.com or call the Front Office at 888-882-1234, ext. 500. One of us...More

Reviewed 8 March 2017

First time ever staying at Hyatt it was very clean,comfortable very satisfied will definitely be back and I became a rewards member and they offer Triple A discount. Good job housekeeping cause it all starts with y'all and the front desk Great Job keep up...More

Review collected in partnership with Hyatt Hotels
2  Thank Joey L
Response from RichardManuelHyatt, Front Desk Agent at Hyatt Regency North Dallas/RichardsonResponded 9 March 2017

Dear Joey L, Thank you so much for your feedback and new membership! We are thankful you enjoyed your stay with us. We look forward to seeing you and your family again! Sincerely, Richard Manuel Front Desk Team

Reviewed 7 March 2017

Hotel needs a face lift, rooms are run down, and hotel is understaffed. Had to wait a considerable amount of time for each visit to front desk. No benefit to being a platinum member, no free water offered.More

Review collected in partnership with Hyatt Hotels
Thank 902davidab
Response from RichardManuelHyatt, Front Desk Agent at Hyatt Regency North Dallas/RichardsonResponded 9 March 2017

Dear 902davidab, Thank you so much for your feedback! Please accept my personal apology for your wait time at the front desk and your general experience during your stay. I will make sure to share this information with our leadership team and the rest of...More

Reviewed 7 March 2017

The check in is fast and the staff is always so helpful and friendly. We became members after just 3 stays. We have recommended this place for friends traveling to Dallas you're still close to the suburbs yet also to enjoy the dallas city life....More

Review collected in partnership with Hyatt Hotels
Thank J_mnichols225
Response from RichardManuelHyatt, Front Desk Agent at Hyatt Regency North Dallas/RichardsonResponded 9 March 2017

Dear J_mnichols225, Thank you so much for your feedback, recommendations, and membership! We are huge fans of our restaurant and pool, too. We are grateful that you have found us helpful and friendly. We try our best. See you again for your next staycation! Sincerely,...More

Reviewed 6 March 2017

Hotel lobby and rooms are acceptable although starting to look rather worn. I would not stay here again due to parking lot being almost completely unlit and which feels very unsafe. Had to park far away from entrance, leave car in a completely unlit area,...More

Review collected in partnership with Hyatt Hotels
Thank annsS3154QE
Response from RichardManuelHyatt, Front Desk Agent at Hyatt Regency North Dallas/RichardsonResponded 9 March 2017

Dear annsS3154QE, Thank you for sharing your experience with us! I personally apologize for the dark parking lot and the warn appearance in the room. As our guest, we want you both to feel safe and to be safe during your stay. We also want...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Airport Transportation
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Dry Cleaning
Concierge
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Outdoor pool
Hot Tub
Details
Price range
US$98 - US$177 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Richardson
#5 Business Hotel in Richardson
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$98 - US$177 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Richardson
#5 Business Hotel in Richardson
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (120)
Room & Suite (47)
Dining (8)
Pool & Beach (3)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Adria L
13 July 2016|
AnswerShow all 2 answers
Response from Ben L | Property representative |
Hi Adria, Are you referring to rates and packages that include breakfast?
1
Vote
Jillie M
8 November 2015|
AnswerShow all 8 answers
Response from Ben L | Property representative |
There is a $100 fee per stay.
1
Vote
Room Tips
"Double check at check-in the room type you booked is what you get."
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"Ask for a room away from the highway. The mass transit can be heard."
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"The higher floors have beautiful views."
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"I prefer the King corner rooms but may downgrade if I stay there on my next trip. Some rooms have noise from..."
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