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Courtyard Dallas Richardson at Spring Valley

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143 Reviews from our TripAdvisor Community

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Showing 140: English reviews
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Freiburg im Breisgau, Germany
Reviewed 28 January 2017

I have been 7 times at this hotel over 10 years. Yes, it has been renewed partially but not in general. The worst thing is the breakfast "kiosk" concept and related overpricing. We have been waiting in the "que" standing in front of the bar up to 15 min. to place the order (what the h*** was driving the hotel...

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Helpful?
Thank New M
Brian F, General Manager at Courtyard Dallas Richardson at Spring Valley, responded to this review

Hello New M, Thank you for taking time to post your review of your recent stay with us. I am disappointed to read that you will not be returning, after staying with us so frequently over the last 10 years. Please accept my apologies for failing to meet your expectations. It is true that our Bistro is very different from...

Reviewed 20 January 2017

My husband booked myself and our 2 daughters to stay here for a one night stay (Friday to Saturday). He reserved a king room. When we got up to the room there was not a king bed. I talked to the front desk and was told it was a king bed but if I wanted to pay $10 more I...

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Helpful?
Thank Christian L
Elias G, Operations Manager at Courtyard Dallas Richardson at Spring Valley, responded to this review

Hello Christian L, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Courtyard Dallas Richardson at Spring Valley. Please accept our sincere apology for not meeting your expectations. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected...

Reviewed 3 January 2017

Our soccer team stayed at the Courtyard at Spring Valley.We were very pleased with our stay. The rooms were nice. Michele was amazing!!! She really went out of her way to make our stay great. We had an 8:00 game on Saturday and she had her staff prepare breakfast for us at 6:30, really??? Yes, she did this for us!...

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Thank Amanda T
Reviewed 27 November 2016 via mobile

Needed a place to stop for the night. Rates were reasonable and was very pleased with the hotel. Great service and excellent bed. Was upgraded to a suite. No continental breakfast, but can purchase breakfast if so desired. Would stay here again!!!

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Thank Ginger H
Brian F, General Manager at Courtyard Dallas Richardson at Spring Valley, responded to this review

Hi Ginger H., Thanks for the nice review! I'm so glad you were pleased with our hotel, and thought the service was great and the bed excellent! We really love reading these! (and we really do read them!)

A TripAdvisor Member
Level Contributor
7 reviews
3 hotel reviews
1 helpful vote
Reviewed 19 November 2016 via mobile

My wife and I were in town for a friends wedding and had found this hotel for a reasonable rate online. It's a nice hotel; standard Courtyard Marriott. The staff was friendly and the rooms were clean! I would certainly stay here again in the future.

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Thank A TripAdvisor Member
Brian F, General Manager at Courtyard Dallas Richardson at Spring Valley, responded to this review

Thank you for the nice review. I hope you will stay with us again soon.

Castricum, The Netherlands
Reviewed 7 October 2016

Stayed for several days in this hotel. First, a big complement for Charlotte at the reception. Wow, she’s really enthusiastic and helpful! In the morning they have a small bar/bistro where they serve breakfast including a choice of fresh fruit. Fast, Happy and Good these three words describe this team as best. Rooms are clean with a good bed and...

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Thank Frank012
nm
Reviewed 30 September 2016 via mobile

Clean and pleasant but absolutely no amenities. No breakfast. No coffee. No tea water. No coffee machine in room. No refrigerator. Not even a plastic cup next to the sink. No ice. $4.00 coffee available in lobby. Overpriced breakfast from "Bistro",think: microwaved low grade semi-edibles.

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1Thank barrioonwheels
Brian F, General Manager at Courtyard Dallas Richardson at Spring Valley, responded to this review

Hello barrioonwheels, Thank you for reviewing your stay with us. I am disappointed to read that you did not enjoy your stay, and am pleased to have the opportunity to respond to your concerns. It is true that Courtyard does not offer a complimentary breakfast. Our Bistro serves an ala carte breakfast that is cooked to order either on a...

Wichita Falls, Texas
Reviewed 27 September 2016 via mobile

I debated between 3 and 4 stars for this. Here are the pros and cons: Pros: - comfy beds, new furnishings and decor, and spacious rooms - lobby and bistro area are updated and modern - mini-mart style pantry in lobby - rates are excellent for this area (around $125 per night, compared to $180 for nearby hilton affilliates) -...

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Thank LaceyTaylor83
Brian F, General Manager at Courtyard Dallas Richardson at Spring Valley, responded to this review

Hi Lacey Taylor83, Thank you for reviewing your stay with us. I'm so happy you enjoyed your visit, and thank you for noticing our recent multi-million dollar rooms and public space renovation. We completed our renovation in mid-2015, and it's nice of you to notice. If the exterior of the building looked old, that's probably because it was built in...

Chickasha, Oklahoma
Reviewed 19 September 2016

Thank-you Charlotte!! After a brief room mishap, she did an amazing job making sure we were settled in AND gave us free breakfast the next morning! Hotel was clean and comfortable!! Thanks for a great night!!

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Thank Kristy M
Laredo, Texas
Reviewed 7 September 2016

Very spacious room for 4 adults. Quiet place and very comfortable. I don't know why the internet was not working properly. No free breakfast. There is a restaurant in the hotel but did not try it. There are good restaurants around the area.

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Helpful?
Thank juanvega1982
Brian F, General Manager at Courtyard Dallas Richardson at Spring Valley, responded to this review

Hello juanvega1982, Thank you for your nice review. I'm happy to read that you found our hotel both quiet and very comfortable, and thank you for letting me know about the Internet so I can check it. It is true that our breakfast is not free. It is ala carte, and cooked to order. I hope you will visit us...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard Dallas Richardson at Spring Valley

Address: 1000 S Sherman St, Richardson, TX 75081-4847
Region: United States > Texas > Richardson
Price Range: RM393 - RM671 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Dallas Richardson at Spring Valley 3*
Number of rooms: 149
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Also Known As:
Courtyard Dallas Richardson At Spring Valley Hotel Richardson
Courtyard Richardson
Richardson Courtyard
Richardson Marriott
Hotel Style:
#7 Business Hotel in Richardson
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Dallas Richardson at Spring Valley staff and other travellers.
2 questions
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Sewickley, Pennsylvania, United States
23 days ago
over a year ago

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Questions? Get answers from Courtyard Dallas Richardson at Spring Valley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3rd floor was very quiet.”
 of 5 bubbles 347kristym, 19 Sep 2016 | Read review
“Rooms on the courtyard have a lovely view and are very quiet.”
 of 5 bubbles deborahcQ9732OI, 8 Feb 2016 | Read review
“An inside room has sliding doors to the courtyard/pool. Very pleasant vista!”
 of 5 bubbles NDakGirl, 7 Feb 2016 | Read review
“We picked it for the location, so don't think there are any attractions near the hotel.”
 of 5 bubbles michaelh660, 5 Dec 2015 | Read review
“Ask to be far from the renovations.”
 of 5 bubbles tyl0rs, 20 Apr 2015 | Read review
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