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Holiday Inn Dallas-Richardson

160 reviews
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Traveller (81)
Room & Suite (39)
Dining (8)
Overview
  • Excellent20%
  • Very good32%
  • Average25%
  • Poor13%
  • Terrible10%
Travellers talk about
“fabulous stay”(2 reviews)
“dated hotel”(3 reviews)
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3.0 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (160)Write a Review
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All reviewsfabulous staydated hotelfront desk stafflobby areabeautiful lobbyrestaurant staffwould stay againbeds were very comfortableeasy accessstaff was very friendly and helpfulinnswasherfixturesdallasconsfreeway
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41 - 45 of 157 reviews
Reviewed 3 April 2016 via mobile

Really impressed by the overall front desk staff especially O! Jesus was excellent at breakfast on our first day but Juan seemed overwhelmed on day two. Double beds should be queens and the sink area is ridiculously small for a family. New renovations are bright...More

Thank Drtamaragrosz
Reviewed 27 March 2016

Right on the highway but surprisingly quite. Rooms need some updating for sure as do the halls, walls, and grounds. The looby looks to be the only thing recently "freshened up" but the staff makes up for any short comings. Friendly, fast and accommodating. Would...More

Thank pkelly8
Response from IHGService, Guest Relations Manager at Holiday Inn Dallas-RichardsonResponded 12 April 2016

Dear pkelly8, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the lobby and our staff. However, we’re sorry we fell below your expectation regarding the room...More

Reviewed 27 March 2016 via mobile

The hotel is in a great location, and the staff is friendly and accommodating. However, the hotel is going through a renovation, and I had issues with my room. I am willing to stay there again but ONLY AFTER they have completed the renovations.More

Thank shawn m
Response from IHGService, Guest Relations Manager at Holiday Inn Dallas-RichardsonResponded 11 April 2016

Dear shawn m, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient and for your nice comment about our staff. However, we’re sorry...More

Reviewed 13 March 2016

As a IHG employee I do not get to get away for often but this time I had a death in my family. I originally was going to stay at Candelwood only for the kitchenette. Im glad that they had such a bad attitude about...More

Thank Pam R
Reviewed 7 March 2016 via mobile

Just wanted to say that the staff here were probably some of the best I've encountered in many years of travel. Exceptionally nice and helpful no matter what we asked or requested from them. The hotel is in the midst of a large scale renovation....More

Thank tracyj501
Response from IHGService, Guest Relations Manager at Holiday Inn Dallas-RichardsonResponded 22 March 2016

Dear tracyj501, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about our staff, However, we’re sorry we fell below your expectation regarding the bathroom renovation, carpet condition....More

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About
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free High Speed Internet ( WiFi )
Free Parking
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Concierge
Self-Serve Laundry
Room amenities
Microwave
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Heated pool
Tennis Court
Indoor pool
Outdoor pool
Details
Price range
US$88 - US$165 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$88 - US$165 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (81)
Room & Suite (39)
Dining (8)
Pool & Beach (5)
Business Centre & Event Rooms (2)
Questions & Answers
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Room Tips
"No problems with the room, if your is not up to par just exchange it. Comfortable beds."
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"I always request a room on an upper floor away from the elevators."
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"Choose another location to stay"
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"everything is great"
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