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DoubleTree by Hilton Hotel Dallas - Richardson

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DoubleTree by Hilton Hotel Dallas - Richardson
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726 Reviews from our TripAdvisor Community

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Showing 715: English reviews
Dallas, United States
Reviewed 3 days ago NEW

Special dinner meal and wine was excellent. The service great took care of every meal need. To muck food! Then going back to the room with excellent view and soft music and TV. The to bed. Great evening

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Clifford W
Tyler, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

Double-tree Hotel in Richardson offers a very peaceful and accessible environment where you can enjoy the clean atmosphere and peace of mind you deserve for a getaway from the home. The environment is clean the workers polite and professional and the location close to a major highway US 75 which makes any other movement and business transactions accessible and easy.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Emmanuel N
About Hotel's Favourite Review
Brenda W, Manager at DoubleTree by Hilton Hotel Dallas - Richardson, responded to this review

We appreciate you taking the time to give us feedback on your experience at the DoubleTree Richardson. Thank you for staying with us and we hope we will have you back soon. Your comments will be shared with all departments to let our Associates know they are doing a good jobl. Sincerely, Brenda

Dallas
Reviewed 6 days ago NEW

I usually try to stay at the Doubletree in Richardson. The property is well kept and the staff is professional. Never disappointed at this hotel. Will stay here again next time i'm in the area. Convenient to many good restraunts and easy to get to.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank I8514EBdavidw
Brenda W, Manager at DoubleTree by Hilton Hotel Dallas - Richardson, responded to this review

Thank you for your business. It is a pleasure to serve your hotel needs. I will pass your information on to all departments so our Staff will know they are doing a good job. We appreciate you and look forward to having you back in the future. Sincerely, Brenda

Horseshoe Bay, Texas
Reviewed 1 week ago NEWvia mobile

Stayed here 5 nights when my father was in the hospital near by. Staff was awesome at making us feel welcome, also very understanding of the situation and helpful with the unknown departure date. All the staff members were very friendly and all did very well helping keep the three year old happy with cookies. Shuttle service was great to...

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Helpful?
Thank IreneandMicah
Brenda W, Manager at DoubleTree by Hilton Hotel Dallas - Richardson, responded to this review

I am sorry your Father was ill. Thank you for choosing to stay with us. I will share your comments with all of the Staff so they will know you had a pleasant stay. If in the area again, I hope you will choose to stay with us. Sincerely, Brenda

Dallas, Texas
Reviewed 2 weeks ago

Favorite ESCAPE to spend time alone with GREAT view of the city. The food is good. The staff was warm and professional. Need I mention the cookies. The warm cookies are enough to stay. The signature trademark of Doubletree keeps me smiling.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank christopherpS4039ZB
Brenda W, Manager at DoubleTree by Hilton Hotel Dallas - Richardson, responded to this review

Thank you so much for staying with us and taking the time to give us feedback from your stay. We appreciate your business and will share your comments to our staff. We hope you will choose to stay with us again, in the future. Sincerely, Brenda

New Orleans, Louisiana
Reviewed 2 weeks ago

Very clean. Comfortable. The only problem I had was using the room key to get to my floor. I had to get a new key several times. Once I was told to keep the key in the pouch everything was fine. I would definitely stay here again. The breakfast eggs were the best I've ever had, moist with excellent flavor.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Michelle B
Brenda W, Manager at DoubleTree by Hilton Hotel Dallas - Richardson, responded to this review

Thank you for staying with us and for the feedback. We will share it with everyone in the hotel. I am glad your room was clean and comfortable but do apologize for the challenges with the keys. We have new digital keys and the kings should be worked out soon. I hope you will choose to stay with us again...

Katy, TX, United States
Reviewed 2 weeks ago

I had a great stay at the Double Tree Hotel in Richardson, TX. The staff was very pleasant and helpful. The room was beautiful and spacious. The breakfast was very good. The lobby has many areas to sit down and just relax.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Carlos G
Brenda W, Manager at DoubleTree by Hilton Hotel Dallas - Richardson, responded to this review

Thank you for choosing to stay with us and taking the time to give us feedback. I will share your comments with all the Departments. Your feedback is very important to us to continue quality service. We hope you will choose to stay with us again and we will have those great DoubleTree Cookies waiting for you. Sincerely, Brenda

Salado, United States
Reviewed 2 weeks ago

Good value for the money. Hotel staff very friendly and goes above and beyond to satisfied their guests. Lobby bar and restaurant is excellent with a professional and friendly staff. The room was spacious, clean, and had hot water immediately. The climate control was good.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Sharla W
Brenda W, Manager at DoubleTree by Hilton Hotel Dallas - Richardson, responded to this review

Thank you for choosing to stay with us. We will share your feedback with our Associates. We are very happy that you found the service met your expectations and we hope to have you stay wit6h us again, in the future. Sincerely, Brenda

Addison, United States
Reviewed 2 weeks ago

Excellent hotel, clean facilities, top notch breakfast, and a very friendly staff. Of course, the cookie is the primary reason Easy access to major highways and restaurants. I stay here every time I travel to Dallas, but it is an excellent hotel anyway!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Craig H F
Brenda W, Manager at DoubleTree by Hilton Hotel Dallas - Richardson, responded to this review

Thank you for choosing to stay at the DoubleTree Richardson. We appreciate your business and are very happy we met your expectations. I hope we will see you soon and we will have the Hot Signature Cookie waiting for you. Sincerely, Brenda

Brownsville, Texas
Reviewed 3 weeks ago

Don't expect anything fancy or too comfortable. However, it's not stay by night hotel. The first time I stayed, the water in the room would only heat up to luke warm at most. This last time, the mattress and pillows felt worn out!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 16wave
Brenda W, Manager at DoubleTree by Hilton Hotel Dallas - Richardson, responded to this review

I apologize that you were not comfortable during you recent stay. Our Owners are continually adding amenities and upgrades to the hotel. The mattresses were replaced in 2016. We do have a renovation coming up this year that will be several million dollars and all rooms will be renovated. I thank you for staying with us and do hope that...

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our hotel in Richardson, TX boasts a prime north Dallas location in the Richardson Telecom Corridor just minutes from University of Texas at Dallas (UTD). Enjoy fast and easy access to nearby DART stations, which can take you to Plano or downtown Dallas, including the Dallas Convention Center. Relax in a comfortable Texas-size guest room or suite. Enjoy a swim in the outdoor pool or retire to your comfortable guest room that has a 32-inch flat-screen TV and room service. 24-Hour business center. Ample complimentary parking available and we offer transportation around Richardson within a 5-mile radius, based on availability. Keep fit in our 24-hour modern fitness facility. Host a Richardson meeting or event for up to 500 people in our 13,000 sq. Ft. Of meeting space. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Dallas - Richardson

Address: 1981 N Central Expy,, Richardson, TX 75080
Region: United States > Texas > Richardson
Price Range: RM392 - RM896 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Dallas - Richardson 3.5*
Number of rooms: 294
Reservation Options:
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Also Known As:
Doubletree Dallas / Richardson Hotel Richardson
Radisson Hotel Dallas North
Radisson Richardson
Richardson Radisson
Hotel Style:
#4 Business Hotel in Richardson
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Questions & Answers

Questions? Get answers from DoubleTree by Hilton Hotel Dallas - Richardson staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Interior Rooms Face the Courtyard/Bar and Lobby”
 of 5 bubbles 8ric, 16 Dec 2016 | Read review
“Avoid low and high numbered rooms on each floor due to noisy elevators”
 of 5 bubbles HappyDogTX, 26 Sep 2016 | Read review
“higher floor = quieter rooms”
 of 5 bubbles SheilaPCn, 5 Jul 2016 | Read review
“Stay in the rooms on the back side of the street. The road noise could bother some people.”
 of 5 bubbles Lonnie2, 29 Jun 2016 | Read review
“Higher floor in the middle of floors”
 of 5 bubbles RaywL, 1 May 2016 | Read review
5 of 5