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Comfort Suites Near Northeast Mall

ComfortSuitesUS$85*
View Deal
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$104*
US$85*
US$104*
US$85*
US$104*
US$85*
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Comfort Suites Near Northeast Mall
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86 Reviews from our TripAdvisor Community

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Showing 86: English reviews
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Reviewed 12 April 2017 via mobile

Every time I fly to Texas - I stay in this hotel. To say that staff is hospitable here is to say nothing. They make me feel at home. Shuttle service has always been awesome. Want to express my gratitude to Carrie Lee - she is the most helpful manager ever. I simply love this place and people.

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Helpful?
Thank Елена С
Waco, Texas, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 21 June 2016 via mobile

Clean,quiet,comfortable well maintained. We came for a business trip for my husband and I had free days. Exercise room well equipped. Good free breakfast. Courteous staff. Would highly recommend Lots of food and shopping nearby. Great stay place for families as much to do in area.

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Helpful?
Thank Ruth W
About Hotel's Favourite Review
Euless, Texas
Reviewed 9 April 2017

Yes I did! A great way to spend the day after Christmas. This hotel had it going for the Monday Night Football game! A great staff assisted us with our family watching the game and having a blast here. The rooms were all comfortable, clean and equipped with all updated and modern amenities. TV programming was great . The wifi...

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Helpful?
Thank cliffsiler
Fulton
Reviewed 23 January 2017 via mobile

The front desk clerk was courteous and friendly. She double checked to see if the room was clean and available. The room itself was spacious and comfortable. was able to use the air conditioner, even in winter.

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Helpful?
Thank Jeanne M
AGM_Carrie_Lee, Manager at Comfort Suites Near Northeast Mall, responded to this review

Hello Jeanne M., Thank you for your kind review. I will definitely share this with our staff to show them how their going the extra mile impacts each of our guests. We do hope to see you again in the near future. Best regards,

Reviewed 2 December 2016 via mobile

Front Desk receptionist Rebecca is absolutely fantastic. Personable, kind, and funny! We were here for 3 days and she remembered our names and always greeted us. I'd return just because of her. Amazing.

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Helpful?
Thank Brandon W
AGM_Carrie_Lee, Manager at Comfort Suites Near Northeast Mall, responded to this review

Hello Brandon W., It is great to hear that Rebecca was able to make a connection with you and your family during your stay with us here in Fort Worth. I will share this wonderful review with her, and show her the impact she has made during your stay. We do hope to see you again in the near future....

Clifton, Texas
Reviewed 24 November 2016

The hotel was ok with rooms that are fairly large. However, the big negative is how we were treated. We were "shushed" by one employee when we were trying to check out items while she was on the phone. The most rude employee by far was "Rashad". We returned very late from restaurant and had hands loaded with our babies...

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Helpful?
Thank grjdunn
AGM_Carrie_Lee, Manager at Comfort Suites Near Northeast Mall, responded to this review

Dear Valued Guest, We appreciate your review of our Comfort Suites property in Richland Hills Texas. It looks as though we really dropped the ball on your families stay. Please rest assured that your comments will be shared with our team, and it is through reviews such as yours that we are able to provide further training to our team...

Reviewed 27 August 2016 via mobile

Great place to stay after a day at the waterpark. Nice size rooms. Room and bathroom was clean. Nice staff. Breakfast is ok since it is waffles, cereals, yogurt. Hot is biscuits and gravy and there kind of eggs.

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Helpful?
Thank renjen06
Smyrna, Delaware
Reviewed 18 August 2016

The rate of the hotel is good enough that I would stay here again on a short trip. The room was very nice for a budget hotel. The beds were fine, the bathroom was nice. Nothing at all wrong with the room itself. The breakfast area was very good for a budget hotel. The thing that turned me off is...

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Helpful?
1Thank Vaison
AGM_Carrie_Lee, General Manager at Comfort Suites Near Northeast Mall, responded to this review

Thank you for your comments. We are sorry that the smell of the hotel did not agree with you. We are working to identify the smell and make sure it is eliminated. We hope you will give un another opportunity to serve you.

Reviewed 6 August 2016 via mobile

On July 25, 2016, I checked into my room and noticed what appeared to be "old sperm" in center of the bed sheets. Hotel staff took pictures and changed the sheets. I contacted customer services after failed attempts to contact management. Bad experience! I took a picture also.

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Helpful?
Thank lamondw19
AGM_Carrie_Lee, General Manager at Comfort Suites Near Northeast Mall, responded to this review

Thank you for your comments. Once informed of the stained sheet, our team promptly rectified the issue. We could not identify what caused the stain, but we did confirm that the sheets were clean and that stain was a more permanent mark.

Dallas, Texas
Reviewed 26 July 2016 via mobile

Needed a place to stay when the AC went out. Got a reservation on short notice. Property in good location on service road. Quiet location near the mall within 10 minutes to northeast mall. Room was extremely clean. Breakfast among better quality with sausage, eggs, biscuits, etc. Would highly recommend.

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Helpful?
Thank dagmara56

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
  • Shuttle Bus Service
  • Airport Transportation
  • Banquet Room

Additional Information about Comfort Suites Near Northeast Mall

Address: 643 NE Loop 820, Richland Hills, TX 76118-5503
Region: United States > Texas > Richland Hills
Price Range: RM408 - RM597 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Near Northeast Mall 2.5*
Number of rooms: 72
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Questions & Answers

Questions? Get answers from Comfort Suites Near Northeast Mall staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Call Ahead”
cliffsiler, 8 Apr 2017 | Read review
“Drive behind the LA Fitness to leave the parking lot. It's a long one way road if you leave out of the front of the hotel.”
Vaison, 17 Aug 2016 | Read review
“We were across the elevator/ice machine - was anticipating noisy, but wasn't”
S_A_Hearn, 1 Mar 2016 | Read review
“Stay in the back to minimize road noise”
xdrubin, 14 Jan 2016 | Read review
“Pick the top floor for quiet.”
TravelbeeSantaFe_NM, 4 Jan 2016 | Read review
5 of 5
ComfortSuites
US$85* /night
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PricelineUS$85
Booking.comUS$85
HotelQuicklyUS$104
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Prices are for 1 room, 2 adults
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