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BEST WESTERN PLUS Tropic Inn

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100 Reviews from our TripAdvisor Community

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Showing 99: English reviews
McAllen, United States
Reviewed 3 November 2016

Again as always I enjoyed my stay at this location. The staff was very pleasant and helpful. The room was very clean, and everything was in working order. The bed was comfortable, and the air conditioning unit worked great. The cable channels were everything I expected, and enjoyed the channels that were available. The breakfast was good, and there were...

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Helpful?
Thank Jason L
Yogini B, Manager at BEST WESTERN PLUS Tropic Inn, responded to this review

Thank you for rating. We are glad you enjoyed your stay with us. We look forward to seeing you on your next trip to Robstown . yogi Bhakta General Manager

Reviewed 29 August 2016

The air conditioning was not running in the lobby area which made it very uncomfortable on a South Texas summer day. We had a group with us and wanted to visit, but it was if they discouraging us by keeping the area miserably hot. We were also shocked to find that breakfast closed at 9 am on Sunday. Most hotels...

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Helpful?
Thank Mary F
Reviewed 29 August 2016

Great location along Hwy. 77, however almost thirty minutes to check-in with no one else in-line. Desk attendant was totally lost, and was wearing no shoes, just socks. Nice lobby, nice pool area though no recliners at the pool, and pictured fountain was inoperable. In our five-room block the A/C was not functioning properly in four of the rooms, mildew...

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Helpful?
Thank Ronnie B
JOPLIN
Reviewed 16 August 2016

I use this property when in the area, its clean and quiet. on this occasion I arrived late ,checked in and found that my room di not get the towels changed out. and the hide away bed was rolled out. the front desk staff fixed this for me and I was able 3 to get a great nights rest .

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Helpful?
Thank TEDDY E
Austin, United States
Reviewed 15 August 2016

I liked this hotel just fine. It was clean and comfortable. The AC was great, bed was nice and clean... My problem was that the egg during breakfast gave me a stomach ache. It tasted a big sour! :( Ew. The internet was also VERY SLOW and at times my iPad couldn't even connect. I like to watch movies, which...

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Helpful?
Thank Stephanie J
Seguin, Texas
Reviewed 11 August 2016

Checked in after 3pm, and room given was not ready. My husband stood in hall with our luggage (on hotel carrier) while I went downstairs to see desk clerk. The man ran back up to 2nd floor with another key to verify if room was ready. Room was clean and looked nice, but the TV remote did not work. Same...

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Helpful?
Thank Pat G
McAllen, United States
Reviewed 3 August 2016

Very Good Hotel. Very clean, quiet, and comfortable room. I enjoyed the amenities that came with the room. The open area had a nice comfortable chair with foot stool that was relaxing after a hard days work. The desk was very nice to work off of sending emails, and finishing up work items.

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Helpful?
Thank Jason L
Yogini B, Manager at BEST WESTERN PLUS Tropic Inn, responded to this review

Dear Jason; Thank you for the wonderful feedback on your stay while in Robstown, TX. We are glad you were able to relax and get all your work done comfortably. We look forward to seeing you on your next stay. Safe Travels!

Houston, United States
Reviewed 26 July 2016

Disappointed I went out of my way to find a best western Plus and ended up here the Plus should be removed and it should be called a best western so when loyal best western customers are looking for plus hotels they can find one that is a true plus.

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Helpful?
Thank Scott P
Yogini B, Manager at BEST WESTERN PLUS Tropic Inn, responded to this review

Good Day Scott We apologize that our hotel did not meet your expectations while staying in Robstown. We strive to deliver good service and a comfortable stay. Please do not hesitate to contact me directly at 361-767-3900 and or via email bestwestern615@gmail.com so that we discuss your stay. Thank you

Garland, United States
Reviewed 12 July 2016

The staff keep telling me they would call and get it fixed, was told that several time everyday. Staff did not seem to care about it. Could not get any of my Business work done. Breakfast was pre-made taco with eggs and undercooked brown stuff I guess was sausage.

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Helpful?
Thank Linda H
Yogini B, Manager at BEST WESTERN PLUS Tropic Inn, responded to this review

Good Day Linda Thank you for the feedback from your stay in Robstown. We apologize that our hotel did not meet your expectations while you were our guest. We strive to deliver good service and a comfortable stay. I will be sharing your information with my staff to look for ways to improve for future guest. Please do not hesitate...

Reviewed 11 July 2016 via mobile

This is a pretty small hotel(only 2 floors)but was neatly maintained, so it didn't feel cramped. The pool is small, has no spa/jacuzzi but was still nice. The customer service was superb! I had made an error when booking online and they were happy to accommodate us. I was happy to see a washer and dryer easily available on our...

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Helpful?
Thank willylove2travel
Yogini B, Manager at BEST WESTERN PLUS Tropic Inn, responded to this review

Good Day Thank you for the feedback on your stay at our hotel in Robstown. We appreciate the compliments on our staff and have shared with them. I apologize for the issues with the soap and shampoo. Our hotel is currently working on our environment friendly status. There should have been a bar of soap available in the room and...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Business Centre with Internet Access

Additional Information about BEST WESTERN PLUS Tropic Inn

Address: 615 S Highway 77, Robstown, TX 78380-4312
Region: United States > Texas > Robstown
Price Range: RM386 - RM457 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Tropic Inn 2.5*
Number of rooms: 40
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Also Known As:
Best Western Corpus Christi
Best Western Robstown
Robstown Best Western
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Questions & Answers

Questions? Get answers from BEST WESTERN PLUS Tropic Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No comment”
 of 5 bubbles patg984, 10 Aug 2016 | Read review
“A very quiet area so I don't think it matters.”
 of 5 bubbles sunloverbud, 3 Feb 2016 | Read review
“Pay cash upfront, then you won't have to worry about these guys changing the rate on you.”
 of 5 bubbles 444charlesv, 19 Oct 2015 | Read review
“Nice for a stay away!”
 of 5 bubbles 953traver, 7 Sep 2015 | Read review
“Check with the hotel before reserving to make sure they have the specific room you need available for the dates you need it and then reserve your room on-line. After you reserve it call the hotel immediately and ask them to block the specific room you need as I did (we needed handicap room with roll-in shower which are usually very limited). It's a little more work doing it this way but I couldn't risk them not having it when I got there and there would be no time to deal with a problem since we were attending an event and were on a time crunch. Checking in was fast and the room was perfect and we made the event in-time.”
 of 5 bubbles USAtalentconnect, 27 May 2015 | Read review
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