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Hilton Dallas / Rockwall Lakefront

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Hilton Dallas \/ Rockwall Lakefront
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842 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Dallas / Rockwall Lakefront
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Showing 838: English reviews
1 review
Reviewed 21 July 2016

We stayed at this hotel overnight and had a wonderful time! There is a beautiful harbor right at the back of the property where you can stroll and watch the sunset. There is shopping right next door and you are within 1/2 hour of Dallas fun stops. Great place!!

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Elaine L
HiltonRockwallMNGR, Guest Relations Manager at Hilton Dallas / Rockwall Lakefront, responded to this review

Wonderful review, Elaine L! We’re glad you had a great time and we appreciate you taking the time to share your experience with us. Thank you! More 

Memphis, United States
1 review
Reviewed 18 July 2016

Wonderful staff at this hotel. The staff always make you feel welcomed and are quick to attend to your needs. I always stay at this hotel when in the area. The rooms are clean and comfortable with updates. Beds are soft and comfortable.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Jennifer D
HiltonRockwallMNGR, Guest Relations Manager at Hilton Dallas / Rockwall Lakefront, responded to this review

It’s wonderful to hear that you felt warmly welcomed, Jennifer D. We want all of our guests to experience great service and we’re very grateful you took the time to share your experience on Tripadvisor. Thank you! More 

Austin, Texas
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 17 July 2016

Seriously? All of the 3 elevators were out of service!!! We had to use the service elevator and pass by laundry rooms and dirty sheets and cloths. There was never a line honestly and I never had to wait for my turn to get in the elevator, but most likely because my stay was during the week days. I imagine... More 

Helpful?
1 Thank Tarek A
HiltonRockwallMNGR, Guest Relations Manager at Hilton Dallas / Rockwall Lakefront, responded to this review

We are genuinely sorry that you did not enjoy your experience, Tarek A. No-one was more frustrated than we were with the elevators being out of order, as that is certainly not the experience we want for our guests. Your comments have been shared with the team and we particularly appreciate you acknowledging our friendly, helpful front desk team. Our... More 

Houston, Texas
1 review
Reviewed 15 July 2016

Checkin staff very helpful getting me in a comfortable, quiet room (Deniz was excellent & and very professional). Also followed up once I was actually in my room. Staff at the pool bar and inside bar by restaurant were great. If I were In Rockwall again I would definitely consider staying there again.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank robertO1448RI
HiltonRockwallMNGR, Guest Relations Manager at Hilton Dallas / Rockwall Lakefront, responded to this review

It’s great to hear you enjoyed a quiet, comfortable stay, RobertO1448RI! Thank you for taking the time to recognize Deniz – he does a great job of warmly welcoming our guests and providing wonderful service. Thanks again and we hope to see you again soon. More 

Dallas, Texas
1 review
Reviewed 14 July 2016

I booked the room weeks in advance upon arriving the package was not ready if had to be hand delivered twice to the room because of errors. A engineer had to enter the room several times to manually shut the air and heat on and off each time we got hot or cold because it didn't work. Staff was horrible... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank des19120163
HiltonRockwallMNGR, Guest Relations Manager at Hilton Dallas / Rockwall Lakefront, responded to this review

Thank you for your feedback, des19120163. We’re genuinely sorry that you did not enjoy your anniversary with us. We’ve replaced the thermostat in the room stayed in and are looking at ways we can improve our amenity delivery process. We recently implemented a new “text for service” option which will hopefully reduce some of the extremely high call volume we... More 

Sterling, Illinois
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 July 2016 via mobile

We stayed two nights while on a quick trip to the Dallas area. We couldn't have been more pleased with this property. We are Hilton Grand Vacation owners and couldn't believe how much this reminded us of HGV clubs on a smaller scale. Service was excellent--a special thank you to Gerardo at the poolside bar who kept our drinks full... More 

Helpful?
Thank beachlovers_23_10
HiltonRockwallMNGR, Guest Relations Manager at Hilton Dallas / Rockwall Lakefront, responded to this review

Wow! That is high praise indeed, beachlovers_23_10! On behalf of Gerardo and the entire team, thank you for being a loyal Hilton supporter and we are delighted that you chose to stay with us. It was a pleasure to serve you and we hope that you will come back and visit often. More 

Missouri
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 July 2016 via mobile

Stayed over 4th of July weekend. The place was packed for the holiday weekend but found the crowd and staff very friendly. Real nice family friendly atmosphere. They had outdoor movies at the pool in the evenings for the kids. Nice view overlooking the lake. Clean pool. Pretty standard but clean rooms. Would stay again if in the area.

Helpful?
Thank Wanda_B1234
HiltonRockwallMNGR, Guest Relations Manager at Hilton Dallas / Rockwall Lakefront, responded to this review

We’re delighted to hear that you enjoyed the holiday weekend with us Wanda_B1234. Our “Dive-In” movies are always a hit with the kids! Thank you for sharing your feedback and we hope that your travels bring you back to the area soon. More 

Level Contributor
76 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 12 July 2016

This hotel was absolutely beautiful. I felt just like I was in Cancun! Love the pool area, the poolside bar, the restaurant and the gorgeous views from the balcony. Also loved that harbor walk with its shops and restaurants was within walking distance.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank camillenesler
HiltonRockwallMNGR, Guest Relations Manager at Hilton Dallas / Rockwall Lakefront, responded to this review

Gorgeous review, camillenesler! We’re glad you enjoyed our resort amenities and proximity to all the fun activities in the Harbor. We hope you’ll come back and stay often! More 

Gig Harbor, Washington
Level Contributor
68 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 12 July 2016

We spent four nights at this hotel and it is in a beautiful location. It is on a large lake that in the summer has outdoor concerts for the community. The rooms are comfortable and very clean. The staff is friendly. We were staying on points as my Son in Law is an Honors member. The room we had was... More 

Helpful?
Thank Janet S
HiltonRockwallMNGR, Guest Relations Manager at Hilton Dallas / Rockwall Lakefront, responded to this review

We love the outdoor concerts in the summer too, Janet S! Thank you for highlighting our friendly staff and comfortable, clean rooms. We’re so sorry for your experience with in-room dining. Our intention is certainly not to keep our guests waiting and we hope you’ll give us another opportunity to serve you at the highest level. Thanks again. More 

Rockwall, TX, United States
1 review
Reviewed 11 July 2016

Beautiful hotel and friendly staff. Clean and comfortable room with a great view of lake and pool. The location makes for a relaxing stay by the water and easy access to other restaurants and shops. Fun splash park for the children. It's a great family location. We enjoyed our stay at the hotel!

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Robert C
HiltonRockwallMNGR, Guest Relations Manager at Hilton Dallas / Rockwall Lakefront, responded to this review

It’s wonderful to hear that you enjoyed your stay, Robert C! Thank you for taking the time to recognize our friendly staff and clean, comfortable rooms. We’ll see you again soon! More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Located 22-miles east of downtown Dallas, nestled in the exclusive lakeside community of Rockwall, the AAA Four Diamond Hilton Dallas/Rockwall Lakefront hotel is a spectacular waterfront destination. The hotel is situated in The Harbor Rockwall, a breathtaking Mediterranean-inspired boardwalk development offering gorgeous lake views and stunning sunsets with the glittery Dallas skyline as a backdrop. Our hotel in Rockwall features 231 serene guestrooms, many with lake views, including 16 lakefront suites. Unwind poolside with a cocktail at our poolside bar, Splash with a Twist, grab a bite in the Galley Gift Shop and Internet Cafe featuring Starbucks® coffee or curl up with a best-seller in the library. Prefer something livelier? Savor exceptional wine while enjoying the view of Lake Ray Hubbard in C&B Scene Bar, followed by an unforgettable meal in Mistra, our casual dining restaurant serving culinary creations with Northern Italian flair. Take a stroll along the boardwalk with fine shopping, splendid dining options, spa and movie theatre or listen to a concert under the stars at the amphitheatre along the waterfront. With our lakefront location you can experience the waters of Lake Ray Hubbard learn how to Sail With Scott (a 40ft Catamaran excursion), take a fishing excursion or rent a boat or jet-ski for the day. After enjoying the lake, try a round of golf at Buffalo Creek, one of the award-winning golf courses nearby. Nowhere else in North Texas will you find a destination that has so much to offer for meetings, events or just a little rest and relaxation! ... more   less 

Additional Information about Hilton Dallas / Rockwall Lakefront

Address: 2055 Summer Lee Drive, Rockwall, TX 75032 (Formerly Hilton Bella Harbor on Lake Ray Hubbard Dallas / Rockwall)
Region: United States > Texas > Rockwall
Price Range: RM756 - RM1,094 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Dallas / Rockwall Lakefront 3.5*
Number of rooms: 231
Reservation Options:
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Also Known As:
Hilton Bella Harbor On Lake Ray Hubbard Dallas / Rockwall Hotel Rockwall
Hilton Rockwall
Hilton Dallas Rockwall
Rockwall Hilton
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Dallas / Rockwall Lakefront staff and other travellers.
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Questions? Get answers from Hilton Dallas / Rockwall Lakefront staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose a room with a lakefront view”
 of 5 bubbles chandlerr2016, 13 Nov 2016 | Read review
“Get a room with lake view also make sure you say if you want shower or bathtub.”
 of 5 bubbles Sayowell, 8 Nov 2016 | Read review
“The accessible room had a tub with a lip, which was strange, so be advised about that”
 of 5 bubbles francid9, 14 Oct 2016 | Read review
“opt for a room with a view!”
 of 5 bubbles 5rachelr, 8 Oct 2016 | Read review
“Go for the fifth floor with balcony and a lake view.”
 of 5 bubbles georgehT5160LB, 9 Sep 2016 | Read review
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