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We arrived early to check in, room was not ready yet. Personnel was very nice and courteous. However they were very unprofessional and everyone was dressed in pjs when we arrived. They ended up giving us the only room that they had "ready and cleaned."...More
Thank Mireya C
Response from abvinnrosenberg, Owner at Americas Best Value Inn & SuitesResponded 22 March 2017
Thank you for your feedback.Check in time is usually after 2 pm but you were accomodated early without no extra fees . We apologise for the linen and the staff invovled have been disciplened.we are also looking at extending our breakfast items.
Again our sincerest...More
Front desk was very nice. Our smoke alarm was beeping when we got there so I went up front to let them know. I think maintenance beat be back to the room they were so fast. The room could have been cleaner but the beds...More
1 Thank Lori A
Response from abvinnrosenberg, Owner at Americas Best Value Inn & SuitesResponded 2 February 2017
Thank you for your feedback regarding your visit ... we welcome both positive and negative feedback in order to continually improve as we aim to offer the best level of service possible. We have rectified the draining problems .
Hope to see you soon in...More
We have stayed at many Americas Best Value Inn & suites around the country and found this one to be the best we've ever stayed at. It is very clean. The bed was very comfortable. When checking out on Sunday we found that the desk...More
Thank esther l
Response from abvinnrosenberg, General Manager at Americas Best Value Inn & SuitesResponded 25 February 2016
Dear guest ,Thank you very much for the positive feedback you provided us with.
We were very glad to hear that you were pleased with the room and our services during your stay with us .
We travelled 20 times or more to the USA and had only one more bad experience with motels. We have reserved a non-smoking king size room for one night. The 1st room had 2 king size beds but was full of smoke-smell, like somebody had...More
Thank Rolf R
Response from abvinnrosenberg, General Manager at Americas Best Value Inn & SuitesResponded 10 December 2015
thank you for your feedback regarding your visit and we apologise for the issues you encountered during your stay.Of recent we have seen a spike in customers who tend to be smoking even though all our rooms are non-smoking designated,and they assure us of not...More
Excellent hotel, clean and well furnished. Staff very good. Continental breakfast was satisfactory. Will stay there again if room needed. Glad air conditioning worked great. Thank goodness for that.. Room maids were very good. Plus they were pet friendly. A lot of eating establishments within...More
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