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Easy access from I-35. Clean rooms, clean sheets and friendly staff. Breakfast has enough selection to choose from but my wife and I were happy with the hot oatmeal and the rest can be dispensed with. (Telltale sign of our age). The kitchen staff was...More
My husband was sent to this location for work. The room we have is perfect aside from a bit of road noise (we are next to the freeway). It is worth it to us though, as my hubby works varied shifts and this particular room...More
Arrival and check in was great, very prompt. The great part ended there. I have contacted IGH corporate, actually a pretty scathing email, but no response yet. I had a one bedroom which is what i go for when available. I am usually in a...More
Thank Jack P
Response from mkarsky, General Manager at Staybridge Suites Austin-Round RockResponded 11 September 2017
Dear Mr. Payne,
First I want to apologize for the issues you encountered during your stay. I did some research and spoke to housekeeping to see why you did not have your bed made after your first day, I was informed that you left your...More
This hotel is more like a small apt. really nice place to get away for a couple of days.
You have to look for DJ ,this guy not only knows the area and he is what customer service truly is. He greeted us, had conversations...More
Response from mkarsky, General Manager at Staybridge Suites Austin-Round RockResponded 13 September 2017
Thank you for taking the time to review our hotel!
At the Staybridge Suites Round Rock we take pride in our Team as they are the ones that make your stay comfortable and enjoyable. I will share your comments with everyone on our staff and...More
I had an excellent stay at this property this past weekend. The staff was friendly and helpful. The room was clean and had free Wi-Fi. I liked the fact that I had a kitchen in my room. Breakfast was included and the offerings were a...More
Response from mkarsky, General Manager at Staybridge Suites Austin-Round RockResponded 6 July 2017
Thank you for taking the time to review our hotel, your thoughts and opinion is very important to us. I will share your comments with the Team and we sincerely hope to see you again very soon!