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Staybridge Suites Austin-Round Rock

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319 Reviews from our TripAdvisor Community

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Showing 318: English reviews
Round Rock, Texas
Reviewed 2 November 2015

The staff was great and very helpful. The renovations made them have to use a suite for breakfast and the dinners, which made it cramped. Staff like Christina C did everything they could to make our stay enjoyable despite the cramped quarters. Once they complete the renovations this will be a prime hotel for Round Rock.

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Helpful?
Thank jlfalwell
IHGCare, Guest Relations Manager at Staybridge Suites Austin-Round Rock, responded to this review

Dear jlfalwell, Thank you for your feedback. I appreciate you have acknowledged our staff to helpful and great especially Christina. It is always hugely motivating when one takes the time and trouble to acknowledge the staff concerned. However we're sorry for the inconvenience for the ongoing renovation during your stay. We give the utmost importance to our guest comments as...

Kansas City, MO
Reviewed 29 October 2015

My husband and I drove down from Missouri for our daughter's wedding and had planned to shared a two bedroom suite with my brother who was arriving from NY. Ideally, we would have preferred to stay closer into Austin because that was where all the activities would be, however because of Formula 1, we did not have a lot of...

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Helpful?
Thank MGoBlueFan
GMAGMRR, General Manager at Staybridge Suites Austin-Round Rock, responded to this review

It pleases me to know that we exceeded your expectations. I do apologize about the miscommunication upon arrival with you credit card. I will let the staff know of the wonderful job they are doing and to keep up the good work. We will look into the suggestions that you offered and see how we can better accommodate our guest....

California
Reviewed 16 October 2015 via mobile

I stay for acouple of night.every one was helpfull.front dest was awsome. Brakefast was exelent..room was very clean Great staff. Social media was good. Kitche staff where good One thing that got my attention was how this worker was yelling to his two co workers.i say her name tag and her name was christina.and nother thing that got my atention...

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Helpful?
Thank Jonh W
GMAGMRR, General Manager at Staybridge Suites Austin-Round Rock, responded to this review

Thank you for taking the time to write about your experience with Staybridge Suites Austin-Round Rock. I am glad to hear that your stay was good, I apologize that the staff in the Food and Beverage department were not at their best.. I will address this issue. Our entire team is focused on delivering great hospitality to all of our...

Chicago, Illinois
Reviewed 8 October 2015

Stayed here for 2 weeks and I enjoyed the hotel. Very clean, bed was comfortable, and the staff was very helpful. They helped me scan a document because the copier in the computer room doesn't have a usb port so they let me scan with their office machine. A couple of odd things when I went. Renovations are ongoing, so...

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Helpful?
1Thank Zlero
GMAGMRR, General Manager at Staybridge Suites Austin-Round Rock, responded to this review

Thank you for your comments concerning your recent stay. We are working very hard to complete our renovation and I hope when you return you can see our finished product. We are devoted to providing outstanding service to our guests and thank you for your feedback.

Ajax, Canada
Reviewed 13 August 2015 via mobile

I just spent 8 great nights with my family of 6 plus my sister in law. We stayed in the 2 bedroom suite and it was perfect. The service was incredible. The staff made us all feel extremely welcome from the minute we walked through the door. The breakfast every morning was delicious and had a great selection. They are...

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Helpful?
Thank MacAshton
GMAGMRR, General Manager at Staybridge Suites Austin-Round Rock, responded to this review

Thank you very much for your kind comments. I am very pleased that you feel we have exceeded your expectations. It has been our pleasure to serve you and your family. We hope to see you again very soon. You're now part of the Staybridge Round Rock family! General Manager

El Centro, California
Reviewed 13 July 2015

Upon arrival in Round Rock, we went past the hotel at least once, as the signage is quite a distance off the curb, and the driveway is hard to see at 50 mph on a one way frontage road. When you check in, Matt is quite helpful. The bed was comfortable, the bathroom is very nice, as it does have...

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Helpful?
Thank sailandtravel
GMAGMRR, General Manager at Staybridge Suites Austin-Round Rock, responded to this review

Thank you for your review! We appreciate your comments about our property and staff. I hope you come back once our renovation is done. We already have a great property but we are going to make it even better! General Manager

Reviewed 16 June 2015

Stayed for a few months here while completing house purchase . Currently under renovation but great staff especially Matthew (front desk), Tony (food services), Angie and Veronica (housekeeping), and Manuel (maintenance). Staff is really working hard to keep hotel pleasant. Recommended.

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Helpful?
2Thank Donald M
GMAGMRR, General Manager at Staybridge Suites Austin-Round Rock, responded to this review

Thank you for your comments concerning your extended stay with Staybridge Suites Austin Round Rock. We are pleased to be able to serve you and grateful that our staff exceeded your expectations! Our extended stay guests become part of our family, and we hope you stop in to see us from time to time.

Reviewed 26 May 2015 via mobile

This hotel is absolutely amazing. Everything about it was wonderful. From the check in to check out. The staff are very friendly and so accommodating. Free breakfast and a free social 2 hours.. Good food and drinks including beer and wine.. This will be my go to place everytime I visit Round Rock..

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Helpful?
Thank Cholee77
GMAGMRR, General Manager at Staybridge Suites Austin-Round Rock, responded to this review

Thank you so much for your kind comments. We are dedicated to all our guests having and OUTSTANDING stay experience. I am glad we met your expectations and look forward to seeing you again!

Texas
Reviewed 14 May 2015

Clean, conformable rooms. Great staff. Breakfasts were very nice and the included dinners (Tues-Thurs) were surprising good. On the downside, noise from I35 could be heard in the room and the pool heater was turned off for the season.

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Helpful?
Thank David1009
GMAGMRR, General Manager at Staybridge Suites Austin-Round Rock, responded to this review

Thank you for your comments about your stay. We are pleased to be able to serve you!

Austin, Texas
Reviewed 14 May 2015

We stayed at this hotel for 2 months (due to work) and it was so nice. The suites are very nice and comfortable. The staff is fantastic and make you feel like your at home with perks. Great daily breakfast and dinner. This is a wonderful hotel to stay at. We want to say a special thank you to Tony,...

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Helpful?
Thank fancithatt
GMAGMRR, General Manager at Staybridge Suites Austin-Round Rock, responded to this review

Thank you for your comments about your recent long term stay. It has been said that although we cater to all lengths of stay, extended stay is our specialty! I will pass along your remarks to our team, I am sure it will make their day knowing they made the guest happy. I hope that if you are in town...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Versatile Suites. Swimming Pool. Hot Breakfast. Exercise Room. High-Speed Internet. Sound like the perfect place to live? At the Staybridge Suites in Round Rock, our extensive list of features and amenities come together to create a hotel experience that is truly unlike any other. And with Dell World Headquarters, Round Rock Premium Outlets, IKEA, Texas State University, Southwestern University, Round Rock Hospital, Scott & White and the Dell Diamond only minutes away, you ll never be to far from Your Place . That is, if you ever decide to leave. Staybridge Suites in Round Rock. Go ahead. Get Comfortable ... more   less 

Additional Information about Staybridge Suites Austin-Round Rock

Address: 520 I-35 South, GPS address 520 S. Morrell ST, Round Rock, TX 78681
Region: United States > Texas > Round Rock
Price Range: RM504 - RM790 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Staybridge Suites Austin-Round Rock 3*
Number of rooms: 81
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Also Known As:
Staybridge Suites Austin-Round Rock Hotel Round Rock
Staybridge Suites Round Rock
Hotel Style:
#3 Family Hotel in Round Rock
#5 Business Hotel in Round Rock
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Questions & Answers

Questions? Get answers from Staybridge Suites Austin-Round Rock staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It is right off the freeway. Ask for a room facing away. But the roadnoise is not bad and really didn't keep me up.”
 of 5 bubbles DLeach1956, 25 Oct 2016 | Read review
“I always tip my housekeeping staff at any hotel I stay at. This hotel's staff always earns double from me. They're immaculate, and I appreciate that!”
 of 5 bubbles VenomousKate, 10 Oct 2016 | Read review
“Ask for a room on the Third/Fourth floor near the elevator, so you don't hear the train throughout the night.”
 of 5 bubbles , 12 Sep 2016 | Read review
“Get the one bedroom suite if you are staying long term. Extremely comfortable and cozy. ”
 of 5 bubbles 439alana, 9 Sep 2016 | Read review
“Fix the noise ”
 of 5 bubbles veronicasN9227NS, 7 Aug 2016 | Read review
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