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Holiday Inn Express Hotel & Suites Royse City - Rockwall Area

116 reviews
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Traveller (3)
Room & Suite (12)
Dining (5)
Overview
  • Excellent63%
  • Very good25%
  • Average6%
  • Poor2%
  • Terrible4%
Travellers talk about
“front desk”(22 reviews)
“highway side”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
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Reviews (116)Write a Review
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70
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5
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All reviewsfront deskhighway sidearea restaurantsgreat customer serviceenjoyed our staywedding partyhotel is cleangreat stayrecommend this hotelthe breakfast areawe've stayedlate checkspacious roomsair conditionereasy accessthe hotel staffrossy
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11 - 15 of 113 reviews
Reviewed 6 July 2017

If you are prepared to stay out of the city, you will reap the benefits at this hotel. Modern, clean, lovely staff. Great breakfast. Walmart nearby, but not many decent eateries, so we made sure we had dinner before checking in, nothing to complain about....More

Thank Susan T
Response from HIERoyseCity, General Manager at Holiday Inn Express Hotel & Suites Royse City - Rockwall AreaResponded 7 July 2017

Susan T Thank you for your review of your stay with us. Thank you for all of the kind words.

Reviewed 24 June 2017 via mobile

This was the best Holiday Inn I've been to. The service was excellent and an employee by the name of Rossy was awesome.....no complaints. Would go here again as long as she is there going above and beyond. Good worker, person and whatever you would...More

Thank James P
Response from HIERoyseCity, General Manager at Holiday Inn Express Hotel & Suites Royse City - Rockwall AreaResponded 26 June 2017

James P Thank you for your awesome comments. We are thrilled you had such an amazing stay with us. Yes Rossy is a phenomenal person. I will be happy to share your comments with her.

Reviewed 16 June 2017

We stayed here because we wanted to be near Southern Junction. We had guaranteed late check in and arrived very late and found there was no parking available. When we went to our room, we found that the room key did work. After reporting this...More

Thank T. P
Response from HIERoyseCity, General Manager at Holiday Inn Express Hotel & Suites Royse City - Rockwall AreaResponded 19 June 2017

T.P Thank you for your recent review. We really appreciate you taking the time to tell us about your stay. I apologize for the distress you may have experienced with the limited parking and room availability while visiting the area to enjoy a great time...More

Reviewed 10 June 2017 via mobile

Gloria was awesome! She made sure my bridal party and I were satisfied with our breakfast. She was very sweet and I really appreciated it. Helped me gain a little bit of sanity for my big day. It was really exciting to have a little...More

Thank Amber B
Response from HIERoyseCity, General Manager at Holiday Inn Express Hotel & Suites Royse City - Rockwall AreaResponded 12 June 2017

Amber B We want to thank you for all of your kind words. We are so happy that you and your family and friends had a great stay with us while in town for such an important day. Mrs. Gloria is truly exceptional and we...More

Reviewed 27 May 2017 via mobile

We got in late and the front desk was very kind & helpful! The hotel is older and our room appeared to have some water issues with containers under the air conditioner. The breakfast was good for a quick grab & go. The pool looked...More

Thank familyoffourkansas
Response from HIERoyseCity, General Manager at Holiday Inn Express Hotel & Suites Royse City - Rockwall AreaResponded 30 May 2017

familyoffourkansas We are glad to hear you enjoyed your stay with us and our express start breakfast. Hopefully we will get to see you again soon and you will have time to enjoy some poolside relaxation.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Dry Cleaning
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Hot Tub
Details
Price range
US$89 - US$134 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$89 - US$134 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (3)
Room & Suite (12)
Dining (5)
Pool & Beach (3)
Hotel & Grounds (14)
Business Centre & Event Rooms (1)
Questions & Answers
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Brody S
1 September 2014|
Answer
Response from Sherrie Lynn M | Property representative |
Hello! We do have a service we can call for you and they price the trip at a discount for using our hotel. Please feel free to call me directly should you need more information and or have more questions. Kind Regards... More
0
Votes
Room Tips
"Pick an odd numbered room; they face away from the interstate and are quieter."
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"We had top floor. Quiet."
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"Rossy is the Best !"
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"The hotel is well positioned and I would keep my car out front if security is a question because of the..."
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