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Embassy Suites by Hilton San Marcos - Hotel, Spa & Conference Center

1,213 reviews
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Traveller (145)
Room & Suite (72)
Dining (20)
Overview
  • Excellent57%
  • Very good21%
  • Average12%
  • Poor6%
  • Terrible4%
Travellers talk about
“happy hour”(53 reviews)
“omelet station”(17 reviews)
Free Internet
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
All hotel details
Offers from Embassy Suites by Hilton San Marcos - Hotel, Spa & Conference Center
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (1,213)Write a Review
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143
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52
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All reviewsevening receptionhappy houromelet stationmade to order breakfastoutlet mallbeautiful hotelbreakfast buffetrooms are largelove this hotelliving areagreat place to staybusiness tripshopping tripnew braunfelsthe breakfast areaparking lottexas state university
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1 - 5 of 1,173 reviews
Reviewed 2 days ago via mobile

We recently stayed at this hotel. To say it was dissappointing is an understatement. We arrived and I had high hopes. The outside is very pretty. When you walk in the lobby it’s beautiful. We went to our room and immediately had to cover our...More

Thank Catherine H
Hotel's Favourite
Reviewed 1 week ago

This hotel was host to a conference I was attending. Easy location to get to with plenty of parking. There was an outlet mall very close. The staff was very welcoming and happy to see you. The rooms were spacious , clean and had a...More

Thank KellyP P
Response from Monica H, Guest Relations Manager at Embassy Suites by Hilton San Marcos - Hotel, Spa & Conference CenterResponded 1 week ago

Thank you for the review. We are so glad you enjoyed your stay. Our location on the IH 35 access road makes it easy to get just about anywhere in town, especially the outlet mall, just a quick drive -1 mile south. The team will...More

Reviewed 5 days ago

Surprisingly not the most comfortable Hilton stay that I've ever had. It was just ok. The pillows are not comfortable, and the bed is hard. And it could have been cleaner The employees seemed nice. But not my favorite Hilton stayMore

Thank brisketisthebest
Response from Monica H, Public Relations Manager at Embassy Suites by Hilton San Marcos - Hotel, Spa & Conference CenterResponded yesterday

We appreciate you taking the time to post a review. We are glad you thought the staff provided the service you expected! They will be excited to hear your feedback. Although, our goal is to exceed your expectations during every stay, it looks like you...More

Reviewed 1 week ago via mobile

I immediately notified the front desk that that my room had a very disgusting smell, they had housekeeping come spray the room (freshener I believe) and it was okay I thought! The guy spraying the room recognized the smell and told me that it was...More

Thank BushBunchTravels
Response from Monica H, Guest Relations Manager at Embassy Suites by Hilton San Marcos - Hotel, Spa & Conference CenterResponded 1 week ago

Thank you for writing! We are terribly disappointed to hear your stay was not as you expected. Please know the smell in your room is not our standard. We apologize for the inconvenience and that you woke up to a smell that was unpleasant That...More

Reviewed 1 week ago

Attended a statewide conference at the facility. They overbooked King suites, so we had to stay in double queen instead. My wife and I found the room quiet and very clean. Staff friendly and helpful. Breakfast bar definitely above average with the opportunity to order...More

Review collected in partnership with Embassy Suites Hotels
Thank V7300RXgaryn
Response from Monica H, Guest Relations Manager at Embassy Suites by Hilton San Marcos - Hotel, Spa & Conference CenterResponded 1 week ago

We appreciate you taking the time to give us such a positive review. The team will be very glad you liked the friendly, helpful service they provided. It really does make their day to know they exceeded your service expectations. I will let the culinary...More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Breakfast included
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Concierge
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$133 - US$316 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in San Marcos
#1 Green Hotel in San Marcos
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$133 - US$316 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in San Marcos
#1 Green Hotel in San Marcos
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (145)
Room & Suite (72)
Dining (20)
Pool & Beach (6)
Business Centre & Event Rooms (8)
Family and Play Areas (3)
Questions & Answers
Ask a question
lisabP4254EQ
12 October 2017|
AnswerShow all 2 answers
Response from Matthew B | Reviewed this property |
They do a good job filling rooms to appropriate size groups.
0
Votes
Laura M
18 July 2017|
AnswerShow all 3 answers
Response from _remaxbobt | Reviewed this property |
Just outlet mall
0
Votes
sydneyshopgirl
13 December 2016|
AnswerShow all 5 answers
Response from coopl3usf | Property representative |
Thank You for reaching out to me. We do have cabs available here. You should schedule the cab to San Antonio with the front desk when you check in. Thanks
1
Vote
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123
Room Tips
"Stayed here many times, never a bad room."
Read review
"I think the higher floors are quieter, as they are further from the common area on ground floor."
Read review
"Close to all kinds of shopping stores"
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"Hotel has 10 levels. 10 has a great view."
Read review
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