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Suites at Sunchase charged my debit card $129.00 and an additional charge for $155.94 prior to checking in, we were turned away due to "no rooms available" after we made a reservation and funds were deducted from my checking account. We were informed that the...More
There is No Breakfast. Refrigerator was not plugged in. The Hot Tub and Pool were out of order. It use to be a Mall and you can tell. It might have been nice at one time, but you are overpaying for sure. It is a...More
We made a reservation for just 1 night not knowing what to expect. We added
2 more nights. The rooms are large and clean. The staff were great.
Would stay there again. The entry to the front of the hotel doesn't stand out
Thank John E
Response from Terry V, Director of Sales at Suites at SunchaseResponded 7 October 2017
Thank you for taking the time to share your experience with regards to your recent stay at our unique and amazing property!
We, at Suites at Sunchase, are honored by your words and greatly appreciate your reference to the hotel entrance; we are...More
Checked in for 3 nights and it was a great stay. Rooms were enormous. I felt like a family of 8 could stay in a double room with fold out couch with room to spare. I would highly recommend this hotel if staying on the...More
Response from Terry V, Manager at Suites at SunchaseResponded 20 August 2017
It was a pleasure hosting your stay this past week at Suites at Sunchase
in beautiful, sunny South Padre Island! Thank you for taking the time in completing our online survey. We were pleased to have you as our guest at our Suites at Sunchase...More
I was not disappointed staying here. I had to find another hotel at the last minute after staying at a TERRIBLE hotel down the street. As soon as I got here, they were very friendly and helped the entire stay. I was even offered a...More
Response from Terry V, Manager at Suites at SunchaseResponded 30 July 2017
It was a pleasure hosting your stay at Suites at Sunchase in beautiful, sunny South Padre Island! Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me...More
We do have bracelets ( wristbands ) in our peak season, big events, and holidays. Our's do not have to be changed daily you can get them wet and it does not effect them. It is a common practice for a lot of the... More
We do have bracelets ( wristbands ) in our peak season, big events, and holidays. Our's do not have to be changed daily you can get them wet and it does not effect them. It is a common practice for a lot of the establishments to use them here in South Padre Island.