We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
My room was way overpriced. I only gave two stars because after several complaints the manager didn’t charge us for the second night. I know it was not under his control but the elevator went out and with my husbands bad knees and my asthma...More
1 Thank Benita H
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites- South Padre IslandResponded 3 days ago
Hi Benita H,
Thank you for taking the time in posting a review about our property on TripAdvisor. Our goal has always been to provide our guests with the best hospitality service and I regret to read that your experience was not as pleasant as...More
Staff very helpful. First assigned to a smoking room, Did not know these even still existed. Staff readily moved us to another room. Very few folks there. Short walk to beach. Close to Turtles Inc and Wildlife center.
First of all, I chose this place because I prefer IHG when possible.
This establishment fell far, far below my expectations...
This was the last week of the year, and during very cold weather (not exactly tourist season) and the rate was still far above...More
3 Thank Chance G
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites- South Padre IslandResponded 15 January 2018
Hello Chance G,
Thank you for taking time to share your experience with us. I am sorry to hear that you did not fully enjoy your time due to the general condition of the hotel and the bathrooms. We take comments such as these seriously...More
Location is okay. It is not right on the beach or even comfortable walking distance to beach access, but you are not too far from a beach anywhere in S Padre.
Be aware that they allow smoking and have some smoking rooms on the first...More
1 Thank MatthewMD
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites- South Padre IslandResponded 17 December 2017
Thanks for sharing your thoughts about your most recent stay with us. It's lovely to read that you were impressed with the location of the hotel near the beach. On the downside, your remarks about the hotel needing improvement will surely encourage the...More
Couldn’t get employee rate but got aaa. Very well maintained hotel. Although one elevator was done and the working one made a horrible sound. Some lady said she got stuck in it earlier. But so far so good. Breakfast was as expected and front desk...More