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Hyatt Place Houston/Sugar Land

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Hyatt Place Houston\/Sugar Land
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432 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Place Houston/Sugar Land
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Showing 422: English reviews
Austin, Texas
Reviewed 6 October 2016

Stayed for 4 nights. Room was clean and comfortable. Will be staying again with the family. Has quite a few restaurants around for lunch and dinner. Has a nice breakfast. Also, most of the rooms have a nice view of the lake

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank 120salimv
Missouri city
Reviewed 5 October 2016

I love this hotel just if there was better food for breakfast and add a dinner more of and invited social platform at the bar but food is every thing thanks the opportunity to express my views on your survey

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank pierrecT572YF
Marilyn T, Manager at Hyatt Place Houston/Sugar Land, responded to this review

Thank you very much for providing feedback about our property; this is what makes us grow and be better for our guests. Thanks for taking the time to write this review and we hope that you come back again. Regards, Marilyn Torres Assistant General Manager

Leavenworth, Kansas
Reviewed 3 October 2016

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Thank robsdaman
Lawrence, United States
Reviewed 3 October 2016

The Hyatt Place in Sugarland, TX had terrible customer service. The breakfast had a variety, however, it was unappetizing. The walls are thin so you can hear everything going on in your hallway. Do not stay here. It's too expensive to be treated like your staying at a 1 star hotel. I wont' be back.

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Thank Nicole B
Deer Park, United States
Reviewed 30 September 2016

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Helpful?
Thank Rick G
Marilyn T, Manager at Hyatt Place Houston/Sugar Land, responded to this review

Fitchburg, Wisconsin
Reviewed 30 September 2016

In town for a wedding, my sister insisted we cancel our other reservation and stay here. I am so glad she did! From the moment my mom and I walked in, we were treated like family. Once they found out we were in town from Wisconsin, everyone got even nicer, if that was possible. They made sure our rooms were...

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Helpful?
Thank Ryansma33
Marilyn T, Manager at Hyatt Place Houston/Sugar Land, responded to this review

Thank you very much for such a detailed review! Your comments are greatly appreciated and will be shared with the rest of the Hyatt Place Sugar land team. We really hope that this won't be your last stay with us and that you come back again. Thank your sister on our behalf for insisting you and your mom to stay...

Rosenberg, tx
Reviewed 30 September 2016

We had a blast we would definitely do it again it was a breather actually it was like a small honeymoon for us it was very nice the room was clean we had the best experience ever and the guest services work great

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank elliasg
Marilyn T, Manager at Hyatt Place Houston/Sugar Land, responded to this review

Thank you very much for your review; we appreciate the great comments about our property. We are happy to hear that you truly enjoyed your stay, so we hope to see you back again soon. Regards, Marilyn Torres Assistant General Manager

Reviewed 29 September 2016

I booked two rooms for wedding party on sept 17 2016, one for the grooms mens (Two Queen Beds (with sofa bed)) one for the bride and the groom romantic getaway( which include cake and wine) with king bed with premium view. ( i requested to be on the top floor). On the day of check in we were greeting...

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Thank joe t
Sugar Land, Texas
Reviewed 28 September 2016

I visit for my birthday and it was well spent. The room was very clean. We had the king bedroom and the bed was so comfortable. The only reason i had they didnt give out complimentary water so we where dying of tirst. Overall great place to stay.

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Thank Raseida W
Reviewed 21 September 2016

friendly service the employees very nice & helpfull, reasonable price, very closed to everything for e.g restaurant, supermarket, movie, toll access, beautiful lake & romantic place for couples ... I would like to recommend this place to all my friend

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank josianac448
Marilyn T, Manager at Hyatt Place Houston/Sugar Land, responded to this review

Thank you so very much for earning such a great review and your recommendation. We are delighted that you chose us as your hotel of choice while in Sugar land. We hope to see you again in the near future. Regards, Marilyn Torres Assistant General Manger

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Restaurant
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Breakfast Available

Additional Information about Hyatt Place Houston/Sugar Land

Address: 16730 Creek Bend Dr, Sugar Land, TX 77478
Region: United States > Texas > Texas Gulf Coast > Sugar Land
Price Range: RM478 - RM947 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Houston/Sugar Land 3*
Number of rooms: 214
Reservation Options:
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Also Known As:
Hyatt Place Houston/Sugar Land Hotel Sugar Land
Hotel Style:
#1 Green Hotel in Sugar Land
#2 Family Hotel in Sugar Land
#3 Business Hotel in Sugar Land
#5 Romantic Hotel in Sugar Land
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place Houston/Sugar Land staff and other travellers.
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Questions? Get answers from Hyatt Place Houston/Sugar Land staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor, ask for a view of the lake”
 of 5 bubbles Ryansma33, 29 Sep 2016 | Read review
“Room with a lake view is nice”
 of 5 bubbles Work2Travel2014, 10 Jul 2016 | Read review
“Get the lakeview. It's worth it and only 10 more as I see on the reservations.”
 of 5 bubbles Natster396, 5 Jul 2016 | Read review
“Facing the river.”
 of 5 bubbles AshaU_13, 26 Apr 2016 | Read review
“Rooms with X01 are a bit larger.”
 of 5 bubbles Stan5107, 20 Nov 2015 | Read review
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