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02/07/2017 03/07/2017
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    Extended Stay America - Houston - Sugar Land

    13420 Southwest Fwy, (Highway 59), Sugar Land, TX 77478-3521
    Hotel website
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    Best prices for your stay
    02/07/2017 03/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$71
          US$66
          Great Deal
          Traveller (23)
          Room & Suite (25)
          Dining (4)
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          Overview
          • Excellent44%
          • Very good13%
          • Average7%
          • Poor14%
          • Terrible22%
          Travellers talk about
          Free Wifi
          Free Parking
          Breakfast included
          Pool
          Non-Smoking Hotel
          Fitness centre
          Kitchenette
          Pets Allowed
          Wheelchair Access
          Meeting Rooms
          Laundry Service
          Self-Serve Laundry
          2.5 Star Hotel
          All hotel details
          Offers from Extended Stay America - Houston - Sugar Land
          Special Offer: Save up to 10% TODAY!
          Hotel deals
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          Hilton Garden Inn Houston / Sugar Land
          503 reviews
          #4 of 9 hotels in Sugar Land
           
          Hyatt Place Houston/Sugar Land
          545 reviews
          #1 of 9 hotels in Sugar Land
           
          Holiday Inn Express Sugar Land
          88 reviews
          #7 of 9 hotels in Sugar Land
           
          Drury Inn & Suites Houston Sugar Land
          145 reviews
          #5 of 9 hotels in Sugar Land
           
          Rooms
          2 Jul3 Jul
          |
          1 room, 2 adults, 0 children
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          Standard Room

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          Write a Review
          Reviews (104)
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          1 - 5 of 104 reviews

          Reviewed 3 days ago

          The room smelled like an ashtray! The toilet was gross! I could never find someone at the front desk. I will never stay at one of these hotels again, and I am actively telling everyone I know to avoid them as well.More

          Review collected in partnership with Extended Stay
          Thank 907irmar
          Response from 00esa, General Manager at Extended Stay America - Houston - Sugar LandResponded 3 days ago

          It was disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way, and we definitely failed in this attempt. We are taking appropriate steps within our housekeeping and front...More

          Hotel's Favourite
          Reviewed 24 October 2016

          My room was clean and the service was excellent. The staff was very friendly and understanding. The whole staff met my needs in a timely manner.I stayed there for three weeks and the whole time was a good experience. I felt comfortable. I strongly recommend...More

          Thank Lasheena R
          Response from Manager_11525, Manager at Extended Stay America - Houston - Sugar LandResponded 11 November 2016

          The team and I appreciate your remarks. I am glad you were pleased with the cleanliness of your room and the customer service provided by our staff. It also good to know you received consistent service and accommodation for the three weeks you stayed with...More

          Reviewed 1 week ago

          I guess third time is a charm, it took us 3 rooms to get a decent one. I will say it is no fault of the office staff, they were MORE THAN HELPFUL. Corporate needs to come in and repair and rooms need to be...More

          Review collected in partnership with Extended Stay
          Thank Andy B
          Response from 00esa, General Manager at Extended Stay America - Houston - Sugar LandResponded 1 week ago

          Thank you for taking the time to evaluate your stay. We are pleased you had an overall nice stay and loved our service. However, we are sorry for the inconvenience caused. Your feedback will be shared with our management to take corrective actions immediately. We...More

          Reviewed 2 weeks ago

          After camping/couch surfing for a week in the Houston/Sugar Land area my night at the extended stay was a nice and refreshing night. The price was very reasonable and the service was great. The A/C worked very well. And the bedding was very nice and...More

          Review collected in partnership with Extended Stay
          Thank 199claytong
          Response from 00esa, General Manager at Extended Stay America - Houston - Sugar LandResponded 1 week ago

          Thank you for posting your kind review of Extended Stay America - Houston - Sugar Land and for letting us know that you had a relaxing stay with us. We are thrilled that you loved our courteous service and the great value we offer for...More

          Reviewed 2 weeks ago

          this is not acceptable when you continental breakfast then serve only coffee and hot water in the morning. no a boiler kettle for people to drink some clean water if not at least provide a vending machine.More

          Review collected in partnership with Extended Stay
          Thank CoCu H
          Response from 00esa, General Manager at Extended Stay America - Houston - Sugar LandResponded 2 weeks ago

          We apologize for the disappointing stay you had with us. We appreciate you sharing your concerns and ensure you that they will be addressed to the respective teams in an effort to improve our service and facilities. Everything we do is aimed at providing you...More

          Hilton Garden Inn Houston / Sugar Land
          503 reviews
          #4 of 9 hotels in Sugar Land
           
          Hyatt Place Houston/Sugar Land
          545 reviews
          #1 of 9 hotels in Sugar Land
           
          Holiday Inn Express Sugar Land
          88 reviews
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          Drury Inn & Suites Houston Sugar Land
          145 reviews
          #5 of 9 hotels in Sugar Land
           
          About
          Amenities
          • Top amenities
          • Free Parking
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Free High Speed Internet ( WiFi )
          • Breakfast included
          • Hotel Amenities
          • Free Parking
          • Self-Serve Laundry
          • Breakfast included
          • Meeting Rooms
          • Laundry Service
          • Room amenities
          • Microwave
          • Things to do
          • Pool
          • Fitness Centre with Gym / Workout Room
          Details
          • Price range
          • US$61 - US$76 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Kitchenette ,
          • Non-Smoking Rooms
          • Number of rooms
          • 145
          • Reservation Options
          • TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Extended Stay, Travelocity, Hotwire, TripOnline SA, Cancelon, Cheap Tickets and Priceline so you can book your Extended Stay America - Houston - Sugar Land reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • Texas >
          • Texas Gulf Coast >
          • Sugar Land
          • Also Known As
          • Extended Stay Deluxe Houston-Sugar Land Hotel Sugar Land ,
          • Extended Stay Sugar Land ,
          • Sugar Land Extended Stay
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          Traveller (23)
          Room & Suite (25)
          Dining (4)
          Pool & Beach (2)
          Hotel & Grounds (27)
          Bathroom (2)
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          Nearby Attractions
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          Questions & Answers
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          Room Tips
          "Choose rooms on the second floor. You are closer to the laundry room and snack machine. The whole hotel is..."
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          "Avoid this hotel AT ALL COSTS!"
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          "Ask to see the rooms first"
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          "Get a room away from the freeway"
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