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Sugar Land Marriott Town Square

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792 Reviews from our TripAdvisor Community

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There are newer reviews for Sugar Land Marriott Town Square
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Showing 783: English reviews
Grapevine, Texas
Reviewed 13 September 2016 via mobile

If you have business that requires an overnight stay in Sugar Land, Texas, the Sugar Land Marriott is the place to stay. You are greeted with a warm welcome and it continues from there. I know what to expect at this hotel so I go back! Their attention to detail is better than other hotels I have stayed at. Great...

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Helpful?
1Thank Laurie L
Taylor G, Guest Relations Manager at Sugar Land Marriott Town Square, responded to this review

Dear Laurie L, Thank you so much for coming to see us as well as providing feedback on your experience! I am glad you had an enjoyable night with us. We look forward to the next opportunity to host you. Have a great rest of your week, Taylor Goldenthal Guest Services Manager

New York Area
Reviewed 31 August 2016

The location of the hotel is very nice. In the area you can find almost everything within a very short walking distance. The lobby is ok, parking is a little far, but acceptable. Rooms are classic for Marriott (also check other photos and comments). The fridge is very tiny, and is difficult to put two dishes. There is no microwave...

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Helpful?
Thank Eco_Travel_Explorer
Taylor G, Guest Relations Manager at Sugar Land Marriott Town Square, responded to this review

Dear Eco_Travel_Explorer, Thank you for coming to see us, and providing feedback from your stay. I am glad you found the surrounding area enjoyable. Just as a tip for next time, we have a microwave located in our complimentary laundry facilities on our third floor, available for use 24/7. Have a great weekend, Taylor Goldenthal Guest Services Manager

Austin, Texas
Reviewed 30 August 2016

Arrival experience: Very friendly and efficient front desk clerk (Mario). Valets and doorman were attentive and polite. Room (general): Clean and well-maintained typical Marriott room. Using our blacklight we inspected the carpets, and they were clean. We located a fairly big stain on the upholstered chair using the backlight but the stain was not very obvious under normal light. Bathroom:...

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Helpful?
Thank utfiero
Taylor G, Guest Relations Manager at Sugar Land Marriott Town Square, responded to this review

Dear utfiero, Thank you for taking the time to share such detailed feedback. First and foremost, thank you for coming back to see us after 5 years. Thank you as well for mentioning a few of our team members in such a positive light, I am happy they were able to make a positive impact regarding your experience. Your comments...

Arlington, TX
Reviewed 26 August 2016

If you're looking a hotel with a nice location in the heart of dining and retail this is a nice property, but the rooms are not designed with the business traveler in mind as there is only one electrical outlet at the desk. When you have to crawl under the desk to access another outlet you know it's not designed...

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1Thank metntex
Taylor G, Guest Relations Manager at Sugar Land Marriott Town Square, responded to this review

Dear Metntex, Thank you so much for taking the time to share your experience with us. I want to apologize for the issues you had with the configuration of your room in regards to working from the desk. At your service, Taylor Goldenthal Guest Services Manager

Newman Lake, Washington
Reviewed 24 August 2016 via mobile

This hotel is so nice and the employees were so friendly and helpful! The rooms were pretty big and very comfortable beds. If you were lucky, sometimes you would get to your room and have candy and water waiting! I hope that I get to come stay here again soon!

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Helpful?
Thank jbowen13
Taylor G, Guest Relations Manager at Sugar Land Marriott Town Square, responded to this review

Dear JBowen13, Thank you for the wonderful feedback! We hope that you can come see us again as well. At your service, Taylor Goldenthal Guest Services Manager

Montgomery, Alabama
Reviewed 22 August 2016 via mobile

We stayed at Marriott Sugarland town center for three nights during our recent visit to Houston. My wife and I got married here 6 years back so I guess I am little biased :) We brought our 2 small kids with us and stayed in a 2 double bed room. Love their ballroom, this is where we got married. Check...

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Helpful?
Thank JujuFam
Taylor G, Guest Relations Manager at Sugar Land Marriott Town Square, responded to this review

Dear JujuFam, Thank you so much for your kind words! It was a delight to have you back again after 6 years. I am happy I was able to assist with your luggage. We are looking forward to you and your families next visit to Sugar Land. Have a wonderful weekend ahead. At your service, Taylor Goldenthal

Bengaluru, India
Reviewed 21 August 2016

Stayed here for business for a week. The location is probably the best in the town near the happening city hall. Lot of events to catch up on especially in the weekends. The hotel is surrounded by several good restaurants and nearby shopping mall. The room was OK, but was not so satisfied with the housekeeping services. Noticed that the...

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1Thank sbh_nomad
GuestServicesMegan, Guest Relations Manager at Sugar Land Marriott Town Square, responded to this review

Dear sbh_nomad, Thank you for sharing your comments. We appreciate your feedback. I am glad that you enjoyed our hotel's location! I will bring your comments to the attention of our housekeeping staff. We would love the opportunity to make it up to you if your business travels bring you back to Sugar Land. Thank you again for your review.

Hawthorne, New York
Reviewed 16 August 2016

We stayed here for my son's wedding in July. The hotel is clean, pleasant helpful staff. There is a Starbucks in the lobby and a nice restaurant that has a buffet breakfast although there is a charge. Be careful of the valet service. Our rental car was stolen on the 3rd day. However they did take us where we needed...

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Thank pattilett
Taylor G, Guest Relations Manager at Sugar Land Marriott Town Square, responded to this review

Dear Pattilett, Thank you for sharing your experience and congratulations to your son on his marriage! I am glad our team was able to assist after the bizarre car theft. It was the first time that something such as that had happened in the Town Square. Have a wonderful rest of your week.

Houston, Texas
Reviewed 16 August 2016

Don't expect to get any service at all during peak season. We stayed to enjoy the fireworks but after such poor service I truly regret staying here. I traveled with my husband and two little boys. My infant lost his security blanket and I went to the front desk to ask for it and the gentleman behind the counter could...

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2Thank texastravler00
Taylor G, Guest Relations Manager at Sugar Land Marriott Town Square, responded to this review

Dear TexasTraveler00, Thank you for taking the time to share your experience during your stay for New Years Eve 2016. I apologize on behalf of our management team for the issues you experienced on December 31st.

Baton Rouge, Louisiana
Reviewed 10 August 2016

Clean, modern, and comfortable hotel. No fee for parking made the stay more affordable. Also, the hotel was centrally located next to lots of upscale shops, and a mall. Lots of outdoor events, such as local music were nearby.

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Thank plastrapes
Taylor G, Guest Relations Manager at Sugar Land Marriott Town Square, responded to this review

Dear Plastrapes, Thank you so much for taking the time to share your experience with us! I am glad to see that you and your family had a great time celebrating your family reunion at our property. Thank you, Taylor Goldenthal Guest Services Manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
The Burning Pear
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Self-Serve Laundry

Additional Information about Sugar Land Marriott Town Square

Address: 16090 City Walk, Sugar Land, TX 77479-6539
Region: United States > Texas > Texas Gulf Coast > Sugar Land
Price Range: RM399 - RM1,343 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sugar Land Marriott Town Square 3.5*
Number of rooms: 300
Reservation Options:
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Also Known As:
Sugar Land Marriott Town Square Hotel Sugar Land
Marriott Sugar Land
Hotel Style:
#1 Business Hotel in Sugar Land
#1 Romantic Hotel in Sugar Land
#1 Family Hotel in Sugar Land
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Questions & Answers

Here's what travellers have asked, with answers from Sugar Land Marriott Town Square staff and other travellers.
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Questions? Get answers from Sugar Land Marriott Town Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If free concerts underway and noise bothers you, stay away from the town square side.”
  • dirty chair
  • dirty chair
  • stain on chair revealed under blacklight
  • Room 848
  • Room 848
  • Room 848
  • Room 848
  • Room 848
 of 5 bubbles utfiero, 29 Aug 2016 | Read review
“Don't stay above the 3rd floor. The hotel is opposite the square which is busy and loud all night long”
 of 5 bubbles pattilett, 15 Aug 2016 | Read review
“Located near almost everything you would enjoy; especially shopping.”
 of 5 bubbles plastrapes, 10 Aug 2016 | Read review
“Concierge Level is the greatest, Quite & very nice --has a large view room with refreshments”
 of 5 bubbles edieb721, 26 Jul 2016 | Read review
“My room was on the seventh floor and had a great view of Towne Square with fountain.”
 of 5 bubbles lisarb0630, 17 Jul 2016 | Read review
5 of 5
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