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Holiday Inn Express Hotel & Suites Terrell

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Traveller (19)
Room & Suite (23)
Dining (4)
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Overview
  • Excellent49%
  • Very good28%
  • Average12%
  • Poor6%
  • Terrible5%
Travellers talk about
“front desk”(18 reviews)
“great hotel”(8 reviews)
“next morning”(7 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Hotel & Suites Terrell
Special Offer: Book Direct and Save
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Offers from Holiday Inn Express Hotel & Suites Terrell
Special Offer: Book Direct and Save
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Reviews (132)
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Traveller rating
63
37
16
9
7
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Time of year
LanguageEnglish
63
37
16
9
7
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51 - 55 of 132 reviews
Reviewed 2 August 2014 via mobile

We stayed in the hotel for 4 nights while attending a funeral in the Dallas area. We loved this hotel! First expression is clean, up to date and welcoming staff. Every time is left the room I saw deep cleaning going on in various areas....More

Thank pittmasha
Response from Miguel A, General Manager at Holiday Inn Express Hotel & Suites TerrellResponded 7 August 2014

Good morning pittmasha, First let me thank you on the behalf of my team and I for staying with us at HI Express&Suites Terrell. The team and I are so sorry for your loss, but very glad you were able to relax and find comfort...More

Reviewed 24 July 2014

From the time we checked in for a three-night stay everyone was very nice and friendly. The breakfast, which we expected would be mainly fruit, cereal, coffee,etc included bacon, sausage, and other choices. The facility was clean and very quiet. We liked that it was...More

Thank Ronmarta
Response from Miguel A, General Manager at Holiday Inn Express Hotel & Suites TerrellResponded 29 July 2014

Good afternoon Rommarta, Thank you so much for staying with us at the Holiday Inn Express& Suites in Terrell. We valued your feedback and especially when your expectations are met and your stay was great. I will make sure all of my team reads your...More

Reviewed 11 July 2014

We had a mix up on our reservations, but Brittany, the front desk clerk, was our hero for the night! The rooms were clean and quiet. The hot tub was hot, but the jets were not jetting. It was like sitting in a really hot...More

Thank michael m
Response from Miguel A, General Manager at Holiday Inn Express Hotel & Suites TerrellResponded 14 July 2014

Good afternoon Michael m, Thank you so much for staying with us at the HIE Terrell on behalf of my team and myself. I am so glad Brittany took care of the problem immediately for you and you were able to relax and enjoy the...More

Reviewed 2 June 2014

The hallways smelled clean and fresh. The bed was really comfortable and so were the pillows. Front desk people were friendly and polite. Breakfast was fresh and warm and the wait staff was so friendly. I liked that the countertop height in the bathroom was...More

Thank Lisa A
Response from Miguel A, General Manager at Holiday Inn Express Hotel & Suites TerrellResponded 29 July 2014

Good afternoon Lisa A, Thank you so much for staying and sharing your valued feedback with us and others. I will make sure all of my team reads your comments and share with all departments managers your concerns as well. We look forward to the...More

Reviewed 27 May 2014

I picked this hotel for a 2 night stay, based on all of the very positive reviews here. Perhaps our experience was atypical, but I was very disappointed in the property. When we first arrived Friday night, there was no one at the front desk....More

Thank linda g
Response from Miguel A, General Manager at Holiday Inn Express Hotel & Suites TerrellResponded 29 May 2014

Hello Linda G, First let me apologize on the behalf of myself and my team for not meeting our expectations during your stay. I will investigate to see why no one at the front desk at the time of your checkin. I have a my...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Multilingual Staff
Breakfast Available
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Indoor pool
Details
Price range
US$96 - US$173 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$96 - US$173 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (19)
Room & Suite (23)
Dining (4)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Jaimie An James P
12 February 2018|
AnswerShow all 2 answers
Response from ExTex2015 | Reviewed this property |
Sorry, I don't know.
0
Votes
Room Tips
"Get a room away from the elevator & laundry room. (They are next to each other.)"
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"Ask about the mattress firmness."
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"Try Hampton Inn or Best Western"
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"As above, stay upstairs."
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