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Quality Inn and Suites

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78 Reviews from our TripAdvisor Community

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Showing 78: English reviews
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Creston, North Carolina
Reviewed 2 days ago NEW

Five stars for Ashtyn at the front desk, She went above and beyond to make sure we were happy with our accommodations. She was very conscientious in making sure that her customers were happy. There was some people at the hotel next door that were revering their tuck engines and just being a nuisance. They did stop but she made...

Thank Anne M
Reviewed 17 March 2017

When traveling through from New Mexico to Florida we often stop in Terrell because it gets us past Dallas traffic. Several times we have stayed at the Quality Inn because it offers good rates and comfy room. During our last trip we forgot my watch (a Xmas gift from the kids) and the staff found it for us and sent...

Thank wernickejc
About Hotel's Favourite Review
Quality Inn and... T, General Manager at Quality Inn and Suites, responded to this review

Dear Mr. Wernickejc; Thank you for taking time to write review about Quality Inn & Suites- Terrell. It’s great to know that we exceed your expectations regarding shipments as we strive to provide superior service accommodations with personalize service for your money’s worth. Once again, thank you for your business and look forward to provide another great stay on your...

Tyler, Texas
Reviewed 7 March 2017

My first time staying at this particular Quality Inn and it was great for the price. The area is very congested but has easy access to I-20 and the Tanger's Outlet Mall. The staff was very friendly and helpful. Check in is at 3:00 but I arrived at 2:15pm and was able to check in without waiting. There is no...

Thank angelawilliams45
Quality Inn and... T, General Manager at Quality Inn and Suites, responded to this review

Dear Angela Williams; We would like to thank you for taking the time to complete review for Quality Inn & Suites Terrell and glad that you decide to stay with us in spite of other locations in area. Feedback from our guests is very important to us and your details input helps with our continuing efforts to provide excellent service....

Wilis, tx
Reviewed 6 November 2016 via mobile

This was once a nice, clean place, with a good breakfast. Not anymore! The employees are very helpful and nice. Everything else is going down. Bathroom was filthy and even some towels were soiled. We have stayed here one or two weekends a year for 12 years. Not anymore!

Thank TheLightGuy
Quality Inn and... T, Front Office Manager at Quality Inn and Suites, responded to this review

Dear TheLightGuy; Thank you for taking time and writing about us regarding your experience with Quality Inn & Suites Terrell. It is always pleasure to receive positive feedback about staff. However allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. We value your feedback as you been loyal guest to...

Lafayette, Louisiana
Reviewed 5 November 2016

Staying here for First Monday Trade Days in Canton, TX. On arrival via a gravel and broken pavement road, the entrance, the lobby, the stairs and the hallways were not clean. However the room was clean, but dated. There is no elevator to the second floor, only a 20 step winding staircase. The pool and hot tub were closed. The...

Quality Inn and... T, General Manager at Quality Inn and Suites, responded to this review

Dear Herman C; I would like to apologize for not exceeding your expectations regarding elevator and I understand the inconvenience you may had due to No Elevator and driveway to hotel. We will forward your feedback to Management for Future Renovation to Install Elevator and please let us know, about your next visit, we will do our best to provide...

Texarkana, Texas
Reviewed 30 October 2016

Qualtiy Inn is located on the north side of I - 20, at the Highway 34 exit. The Terrell Factory Outlet Mall is just to the south, across the interstate highway. There is a large QuikTrip Service Station nearby. When going north on Highway 34 you need to turn left on Mira Place to reach the motel. The small street...

Thank TallTexWally
Quality Inn and... T, General Manager at Quality Inn and Suites, responded to this review

Dear TallTexWally; Thank you for sharing your experience and we look forward to welcoming you back again the next time you are in town.

Fort Payne, Alabama
Reviewed 27 September 2016

The room was very clean, the staff was friendly and helpful. We left our phone charger and the next day they called to find out where to ship it. That was great service! Thanks for making our stay wonderful!

Thank nsmith852016
Quality Inn and... T, General Manager at Quality Inn and Suites, responded to this review

Thank you for taking time out to write review for Quality Inn & Suites Terrell. It's always pleasure to receive compliments of our property as we strive to provide superior service to our all guests. Once again thank you for your business and we look forward to provide same pleasant accommodations on your next visit.

Brandon, Mississippi
Reviewed 26 August 2016 via mobile

This is your average hotel. The girl at the front desk was very nice. Hotel needs some updates but it's not bad. I had no complaints until the morning I checked out and found a live and a dead roach in the bathroom. The breakfast could have been better.

Thank Jeremy5224
Quality Inn and... T, General Manager at Quality Inn and Suites, responded to this review

Dear Jeremy5224; Thank you for taking time to write review for Quality Inn & Suites. It's always pleasure to receive compliments on staff friendliness, however please accept my apology regarding pest issue and rest assured that we have taken appropriate care to prevent this type of issue. I hope you give us another opportunities to provide superior accommodations on your...

Mechanicsburg, IL
Reviewed 15 July 2016

Stayed here on a long weekend trip with friends. Beds were very comfortable, and room was clean. The room did have a "smoky" smell to it, and it was supposed to be a non-smoking room. I would stay here again if I'm ever back in town.

Thank kf1995
Quality Inn and... T, General Manager at Quality Inn and Suites, responded to this review

Dear kf1995 ; Thank you for taking the time to write review regarding your stay at Quality Inn & Suites- Terrell. We appreciate your compliments on cleanness and bed. However please accept my apology on smoking smell. Just rest assured that we have converted our hotel to 100% non-smoking. Once again thank you for your feedback and looking forward to...

Stephenville, Texas
Reviewed 2 July 2016 via mobile

Stayed here for work in the area. Booked two rooms. Didn't have any bad experiences. The hotel is old and dated but it will do in a tight spot. Wouldn't go back unless I had no other choice. Would prefer to pay the extra money and stay at the comfort inn or Hampton.

Thank Kevinfamily
Quality Inn and... T, General Manager at Quality Inn and Suites, responded to this review

Thank you for taking time to write review for Quality Inn & Suites-Terrell. We appreciate your feedback as it’s give us chance for improving our service as we try our best to accommodate all type of guests needs and sorry to hear that you found our hotel old. Just to let you know that we recently upgrade our bedding and...

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  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Quality Inn and Suites(R) hotel in Terrell is ideally located near the Terrell Heritage Museum and Tanger Outlets shopping center. Additional area attractions include First Monday Trade Days in nearby Canton, the world-famous Mesquite Championship Rodeo, racing at Texas Motorplex andDevil's Bowl Speedway, fishing at Lake Tawakoni and antique shopping in Forney. This Terrell, TX hotel is also near Southwestern Christian College, Paslode's Team Terrell facility and West End Church of Christ. Reunion Ranch is located minutes away. Guests will enjoy many amenities, including:* Free Hot Breakfast* Free Wireless Internet access* Free weekday newspaper* Free local calls* ... more   less 

Additional Information about Quality Inn and Suites

Address: 103 Mira Place, Terrell, TX 75160 (Formerly Comfort Inn)
Region: United States > Texas > Terrell
Price Range: RM309 - RM530 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn and Suites 2.5*
Number of rooms: 50
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Also Known As:
Comfort Inn Terrell
Terrell Comfort Inn
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Questions & Answers

Questions? Get answers from Quality Inn and Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are handicapped or not in the mood to climb a big staircase book a room on the first floor. No elevator.”
anniemac203, 29 Apr 2017 | Read review
“If you have trouble with stairs, ask for a room on the first floor because there is no elevator.”
dash00, 23 Nov 2015 | Read review
“Rear room is best”
Gallen999, 23 Jul 2015 | Read review
“No elevator so ask for 1st floor or RESERVE 1st floor.”
jdkittrell, 20 Jun 2015 | Read review
“Odd numbered rooms face I-20. If possible get an even numbered room.”
jeffo987, 2 Feb 2015 | Read review
5 of 5