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Fairfield Inn & Suites Dallas Plano/The Colony

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Fairfield Inn & Suites Dallas Plano\/The Colony
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89 Reviews from our TripAdvisor Community

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There are newer reviews for Fairfield Inn & Suites Dallas Plano/The Colony
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Showing 87: English reviews
Reviewed 10 August 2016 via mobile

My first hotel was overbooked. This was supposed to be 10 away-as told to me by the sister property in Lewisville. It was 30 minutes away plus tolls. Lots of noise-by elevator- and the room's minimalist decor made the room feel old. I did like the bed, and the bathroom was roomy. There was no frig or microwave. That was...

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Helpful?
Thank Earla M
mike c, General Manager at Fairfield Inn & Suites Dallas Plano/The Colony, responded to this review

Ea M. I apologize that you were unable to stay at the hotel you have arranged to stay at during your visit to North Texas. While we experienced a high occupancy, we ere able to accommodate you. We are starting our renovations soon and will be addressing some of the items that you suggested. It is by receiving comments, such...

Reviewed 10 August 2016 via mobile

Overall good value hotel with very good, friendly service by everyone. The hotel is within close proximity to numerous restaurants and shopping. Additionally they are building a few restaurants just outside of the parking lot to include, I believe a Smash Burger which will make this location even more desirable for business travelers like myself who just want to relax...

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Helpful?
Thank Cypressman
mike c, General Manager at Fairfield Inn & Suites Dallas Plano/The Colony, responded to this review

Dear Cypressman, Thank you for recognizing the friendly service that our team provides and for the positive comments. While we do not have the details on our new restaurants that are under construction, they will be fantastic addition to our hotel campus. The entertainment restaurant Oasis will be completed by the end of this year and we hope you can...

Hendersonville, Tennessee, United States
Reviewed 9 August 2016

The rooms were spacious. It was clean and the A/C worked wonderfully in the Texas heat. The breakfast had good variety of cold and warm items. The down side was the poor wifi in the room. It was not good for working.

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Helpful?
Thank Stepheni C
mike c, General Manager at Fairfield Inn & Suites Dallas Plano/The Colony, responded to this review

Dear Stepheni, Thank you for the kind words about your experience during your stay at Fairfield. We are glad you were able to enjoy our complimentary breakfast, and the A/C, during the Texas summer. While our internet is burstable to 50Mbps, we are currently working on doubling that speed, for peak usage times. We hope you an opportunity to return...

Reviewed 6 August 2016

I have stayed here several times before and every other time has been nothing but pleasant. Upon checking in, it seemed i was all set for another nice stay. the front desk manager, Levonia, even remembered me! Unfortunately the room next to mine had crazy people in it who were slamming the door shut about every 2 minutes from 1:30-4:30...

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Helpful?
Thank Andy S
mike c, General Manager at Fairfield Inn & Suites Dallas Plano/The Colony, responded to this review

Thank you for allowing us to be your hotel of choice, when you visit The Colony. We were happy to hear about your positive experiences on your previous stays. Devonia is great asset to the hotel and the fact that she remembered you, speaks volumes to her hospitality skills. I apologize that the adjacent guests were not as considerate of...

Denver, Colorado
Reviewed 22 July 2016 via mobile

I had a perfect stay at this hotel for a series of meetings in the Frisco area. It is conveniently located near a highway with many restaurants nearby. The staff is nice and the rooms are clean and comfortable. Checkin and checkout were both very fast. Breakfast was simple, but good.

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Helpful?
Thank MauricioBabilonia
mike c, General Manager at Fairfield Inn & Suites Dallas Plano/The Colony, responded to this review

Mauricio, Thank you so much for telling us about your stay at the Fairfield Inn & Suites. Your comments about being clean and comfortable, are we all strive for everyday, and your great experience only adds to the teams desire to keep taking care of our guests. While we are located near a variety of restaurants already, we continue to...

edmond, oklahoma
Reviewed 25 June 2016

Just a one night stay here but everything we expect from Marriott. Nice and clean, friendly atmosphere and several options on their free breakfast buffet. My favorite part was the patio just outside their breakfast room!

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Helpful?
Thank edmondite
mike c, General Manager at Fairfield Inn & Suites Dallas Plano/The Colony, responded to this review

Dear Edmonite, We are so glad that you enjoyed your experience at the Fairfield Inn & Suites in the Colony. Like you , so many of our guests take advantage of the patio in the morning to enjoy breakfast in the warm Texas summer. The team works hard every day to provide everyone a clean, comfortable stay and we are...

Houston, Texas
Reviewed 7 June 2016 via mobile

So the visit was for a high school graduation. I had a room on the fourth floor. The elevator was a little slow but other than that everything else was good the room was clean. The staff was extremely friendly and accommodating from the front desk to the cleaning crew everyone had a smile on their face, pleasant and polite....

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Helpful?
Thank Tish C
mike c, General Manager at Fairfield Inn & Suites Dallas Plano/The Colony, responded to this review

Tish, We are so glad that you enjoyed your stay at the Fairfield Inn. While we are located near a great deal of shopping and restaurants, we are opening 4 more restaurants in the Cascades campus in the next few months. The team here enjoys making sure our guests are well taken care of and by your interactions, it shows....

Tucson, Arizona
Reviewed 18 May 2016

Nice little hotel in great location. PPremier elite member. 1st stay did not honor top floor request, think I had Dumbo the elephant above me. Very loud. Next stay was given top floor. Rooms are clean, workout room clean all dining areas clean. Had problem on 2nd stay with checkout. Clerk had somehow taken upon herself to take my paid...

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Helpful?
Thank moman37
Omaha, Nebraska
Reviewed 13 April 2016

We traveled to the Dallas Area for a wedding and stayed on the property of the wedding venue. This property was pristine and quiet. The service was the best ever. The front desk was helpful, especially Danielle who helped us with a problem the day we checked out. The breakfast was very good including hot items that were "hot". Lots...

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Helpful?
Thank Helen6503
mike c, General Manager at Fairfield Inn & Suites Dallas Plano/The Colony, responded to this review

Helen, We appreciate your kind words about your recent experience at the Chapel and Fairfield Inn. The team works hard every day to make sure all of our guests receive the same experience that you did on your visit. We are very fortunate to have the Chapel Anna Villa as our partner on the Marriott campus . The Colony is...

Corpus Christi, Texas
Reviewed 1 April 2016

We stayed just one night at this hotel. Upon entering it is a very clean and pleasant hotel and the front desk staff were very efficient and professional. The room was clean and the decor feels fresh and comfortable. I must state that I like a fairly soft mattress so I am not sure if that was my problem, but...

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Helpful?
Thank 2lovethebeach
mike c, General Manager at Fairfield Inn & Suites Dallas Plano/The Colony, responded to this review

Thank you so much for detailing your recent experience at the Fairfield Inn. The housekeeping team always does an excellent job of ensuring the entire hotel is clean and comfortable. Thank you for the kind words about the front desk team, we are very fortunate to have them on our team and they are amazing. We are always happy to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Free Breakfast
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
Fairfield Inn & Suites Dallas Plano/The Colony, Texas hotel offers the relaxing and inspiring experience you are looking for. Ideally located in the heart of The Colony, TX & just 2 miles to Legacy Park home to Frito-Lay, JC Penney, Stonebriar Mall, The Shops at Legacy & EDS HQ in Plano, Fairfield Inn & Suites by Marriott The Colony hotel is only minutes to Toyota Headquarters Pizza Hut Park, Dr. Pepper Stars Center, Five Star Park, The Tribute Golf Club and the cities of Plano, Frisco, Carrollton and Dallas, Texas. Fairfield Inn & Suites by Marriott Dallas Plano/The Colony hotel provides thoughtful amenities like comfortable bedding, 32" flat screen TV, free local calls and free wireless high speed internet. Recharge in our outdoor pool and Fitness Center. Revive daily with our complimentary deluxe continental buffet at this Plano/The Colony hotel. ... more   less 

Additional Information about Fairfield Inn & Suites Dallas Plano/The Colony

Address: 5909 Stone Creek Dr, The Colony, TX 75056-2615
Region: United States > Texas > The Colony
Price Range: RM440 - RM849 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Dallas Plano/The Colony 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Fairfield Inn & Suites Dallas Plano / The Colony Hotel The Colony
Fairfield Inn And Suites Dallas Plano / The Colony
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Questions & Answers

Questions? Get answers from Fairfield Inn & Suites Dallas Plano/The Colony staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just hope you get quiet neighbors!”
  • bed
  • shower
  • bathroom
  • chair
  • desk
 of 5 bubbles nowincolorado, 6 Nov 2016 | Read review
“If traveling with young children, request a room that has a bathtub and a fridge.”
 of 5 bubbles Vaison, 17 Aug 2016 | Read review
“High-floor away from busy elevators”
  • View of room
  • Desk & TV
 of 5 bubbles MattH470, 15 Aug 2016 | Read review
“Our room faced the road; but was still extremely quiet.”
 of 5 bubbles Helen6503, 13 Apr 2016 | Read review
“For the most quiet room, stay away from rooms close to elevator or that face the freeway.”
 of 5 bubbles MartyJ413, 17 Jan 2016 | Read review
5 of 5
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