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Fairfield Inn & Suites Dallas Plano/The Colony

Traveller (20)
Room & Suite (19)
  • Excellent49%
  • Very good33%
  • Average13%
  • Poor3%
  • Terrible2%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
2 Star Hotel
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Reviews (101)
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11 - 15 of 99 reviews
Reviewed 14 December 2016

Stayed here as suggested by a client for a small conference meeting in December. The location and hotel is under renovations, which was told to us in advance. We had to walk to The Residence Inn for breakfast. Close to many restaurants and stores, so...More

Thank JAreg2013
Response from mike c, Manager at Fairfield Inn & Suites Dallas Plano/The ColonyResponded 10 January 2017

Thank you for taking the time to comment about your stay. The Fairfield Inn & Suites is attached to the Cascades Conference Center, and we are glad you were able to utilize the meeting space. The Colony is experiencing major growth, and we have new...More

Reviewed 11 December 2016 via mobile

Wife and I stayed during a house hunting trip. I travel every week and I'm very familiar with the brand. I used mobile check in and my keys were ready when I got there. The front desk was friendly, polity and professional. They also acknowledged...More

Thank Field T
Response from mike c, General Manager at Fairfield Inn & Suites Dallas Plano/The ColonyResponded 12 December 2016

Dear Field T, We are so glad that you enjoyed your stay with us, while you looked for your new home here in North Texas. We appreciate you taking time to reinforce the positive touch points about your stay. The team here works hard every...More

Reviewed 23 November 2016

Other than its great location, there's nothing else I liked about this hotel. The staff were not friendly, they served the same breakfast for the 2 days that I stayed, and worse, when I came for breakfast around 8:45, the serving platters for hot food...More

1  Thank Jennifer G
Response from mike c, Manager at Fairfield Inn & Suites Dallas Plano/The ColonyResponded 28 November 2016

Dear Jennifer, Thank you for taking the time to share your experience with us. While the teams strives everyday, to provide every guest with the personalized service, that they deserve. It appears that we have fallen short of this, during your stay. We should have...More

Reviewed 23 November 2016 via mobile

Fairfield Inn Plano/The Colony is nicely situated near the 121 freeway which makes it convenient to go anywhere farther North of Dallas or to Dallas itself. Breakfast is served daily and wifi reception in the room is excellent. There are places to eat and shop...More

Thank Nomadic_Thoughts
Reviewed 21 November 2016 via mobile

Recently spent three days here for a family visit and a nearby wedding. Room was clean, spacious, well appointed. It had a decent hot/cold breakfast buffet. My only complaint is how thin the walls are. We kept the fan blowing at night to sleep because...More

Thank Erik L
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Awards & Recognition
Certificate of Excellence
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Breakfast included
Banquet Room
Self-Serve Laundry
Multilingual Staff
Conference Facilities
Dry Cleaning
Laundry Service
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Hot Tub
Price range
US$85 - US$193 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms, Suites, Non-Smoking Rooms
Price range
US$85 - US$193 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms, Suites, Non-Smoking Rooms
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Traveller (20)
Room & Suite (19)
Dining (4)
Business Centre & Event Rooms (3)
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Room Tips
"stay somewhere else"
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"Get the side away from the freeway. Noisy."
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"All rooms good."
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"Just hope you get quiet neighbors!"
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