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See all 10 hotels in The Colony

Residence Inn Dallas Plano/The Colony

123 reviews
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Traveller (37)
Room & Suite (28)
Dining (3)
Overview
  • Excellent52%
  • Very good27%
  • Average13%
  • Poor4%
  • Terrible4%
Travellers talk about
“front desk”(17 reviews)
“full kitchen”(6 reviews)
“bedroom suite”(4 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3.0 Star Hotel
All hotel details
Offers from Residence Inn Dallas Plano/The Colony
Special Offer: Pampered Pet Package
Hotel packages
Hotel deals
Rooms
29 Jan30 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (123)Write a Review
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LanguageEnglish
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All reviewsfront deskfull kitchenbedroom suitefire pitbasketball courtstonebriar mallbusiness tripcouple of nightsother guestscomplimentary breakfastcoffee and teadog parkour entire staylegacy centerhome away from hometoll roadboth nights
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1 - 5 of 120 reviews
Reviewed 2 weeks ago

Nicely furnished property along TX-121 close to Nebraska Furniture Mart. Friendly staff, nice lobby area, good breakfast selections, comfortable well-equipped rooms. Just beware of noise issues from adjacent highway and thin walls.More

Thank atk1776
Response from mike c, General Manager at Residence Inn Dallas Plano/The ColonyResponded 2 weeks ago

Thank you for selecting our hotel for your stay in the Colony, and for taking the time to write about your great experience. We appreciate the feedback about the most important thing in the hotel, and that's the team that takes care of our guests....More

Reviewed 5 December 2017

We booked a suite over a long weekend. It was nice, but a bit dated and needed some serious cleaning and repair. The water was always hot and the beds were great. The bathroom was exceptionally small (there was less than 2 centimeters clearance from...More

Thank Ebazinam
Response from mike c, General Manager at Residence Inn Dallas Plano/The ColonyResponded 7 December 2017

Ebazinam, We appreciate you taking the time to write a review about your stay with us. We were happy to see that you enjoyed our breakfast buffet during the weekend. While the design did sacrifice some space in the water closet, it did allow for...More

Reviewed 2 December 2017 via mobile

Stayed over thanksgiving holiday weekend. Room was clean . Great location close to many attractions. Quiet even though we were located by the parking lot. Has basketball court outside if you have kids who like to play. No indoor pool so not an option during...More

Thank Talemah J
Response from mike c, General Manager at Residence Inn Dallas Plano/The ColonyResponded 7 December 2017

Talemah, Thank you for sharing your Thanksgiving holiday with us. The hotel does offer several outdoor spaces for activities. The sport court is a favorite of many of our family's that travel, along with the Dog park for our four legged friends that enjoy the...More

Reviewed 30 November 2017 via mobile

I don't know why some people rated this hotel so poorly. I felt like I was at a top notch hotel! It is beautiful, clean, well decorated and trendy looking. The complimentary breakfast was delish and filled with healthy options which is always so hard...More

Thank Sara P
Response from mike c, General Manager at Residence Inn Dallas Plano/The ColonyResponded 7 December 2017

Sara, We cant thank you enough for your detailed review of your stay with us. We have posted it in the break room, as the embodiment of how we want every guest to experience our home. You mentioned every guest touch point that we strive...More

Reviewed 13 November 2017

First, the hotel is nice and the rooms are nice as well. My issue was more with the staff. My initial contact was met with an unfriendly person lacking interpersonal skills. Overall, more time was spent telling me what "could not" be done rather than...More

Thank IcebergSlim06
Response from mike c, General Manager at Residence Inn Dallas Plano/The ColonyResponded 7 December 2017

Dear IcebergSlim06 , Thank you for taking the time to complete your review of our hotels. While we were happy to hear that you felt the rooms were nice , the customer service at the sister properties, the Fairfield Inn and Courtyard, were perfect, I...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Self-Serve Laundry
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Hot Tub
Details
Price range
US$117 - US$263 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$117 - US$263 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (37)
Room & Suite (28)
Dining (3)
Pool & Beach (1)
Hotel & Grounds (38)
Bathroom (2)
Questions & Answers
Ask a question
mrs_nabil
11 August 2017|
AnswerShow all 3 answers
Response from mike c | Property representative |
Greetings, I can be reached in the office at 214-469-2525. I will be on vacation the 11th thru the 21st, and AJ Delarosa will be here in my absence.
0
Votes
Heather A
13 November 2016|
Answer
Response from mike c | Property representative |
Our gust laundry is $2.00 per load for the washer and $2.00 per load for the dryer. I hope this helps, we look forward to having you as our guest.
0
Votes
Room Tips
"Ask for a newer room if you can"
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"Get a room not facing the highway."
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"I would request a room that doesn't face the direction of the outdoor music venue."
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"We were next to highway but room was still quiet."
Read review
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