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BEST WESTERN PLUS The Woodlands

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BEST WESTERN PLUS The Woodlands
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234 Reviews from our TripAdvisor Community

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Showing 233: English reviews
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St George, United States
Reviewed 2 days ago NEW

Hotel was nice for the price. Staff was friendly. Hotel was clean. Hotel is located right off the i-45 frontage road which made for easy access. Make sure to exit through the Costco parking lot behind the hotel, it exits out allowing you to go under I-45 and head North. Only issue was internet was not working for the first...

Review collected in partnership with Best Western
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Thank 97brentb
Humble, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 13 March 2017

This hotel is such a find. Close to the Woodlands, convenient to shopping and attractions. The staff is gracious and goes out of their way to help you. I would stay here again. Make sure you give this property a try.

Review collected in partnership with Best Western
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Thank Janice C
About Hotel's Favourite Review
Jack T, General Manager at BEST WESTERN PLUS The Woodlands, responded to this review

Thank you for staying with us and giving us a very good review . We look forward to see you again and to serve you even better.

Atlanta, Georgia
Reviewed 4 days ago NEW

Great location, easy to find and accessible to the highway. Our room was spacious and comfortable. The bedding was very good. They offer buffet breakfast. The property is well maintained. The hotel is on the north side of Houston, and if you are going on the south side, it is a good hour drive.

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Thank lmpotts
Serena S, General Manager at BEST WESTERN PLUS The Woodlands, responded to this review

Thank you for taking the time to give us feedback on your stay with us. It was a pleasure having you with us and look forward to see you again.

El Paso, Texas
Reviewed 20 March 2017

Great location easy access to freeway and leisure spots. Cleaning lady cleaned room early due to my son. Breakfast was great with protein and bread. Our trip was both business and leisure, would definitely stay again and recommend.

Review collected in partnership with Best Western
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Thank 612liliar
Jack T, General Manager at BEST WESTERN PLUS The Woodlands, responded to this review

Thank you for your feedback on your stay with us. We appreciate your comments and look forward to serve you again.

Houston
Reviewed 15 March 2017

Bathroom door rubbed frame every time you opened door also pillows were flat and pool looked poor. The front desk agent ran to check if my room was clean on arrival so from the outset it seemed they were unprepared to receive guests.

Review collected in partnership with Best Western
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Thank Daniel B
Jack T, General Manager at BEST WESTERN PLUS The Woodlands, responded to this review

Thank you for your feedback. Let me apologize to you on behalf of my staff and management for the inconvenience caused during your stay with us. I am looking into this and assure that this will be fixed . Please give us another chance and come stay with us again so that we can look after you better.

West Palm Beach, Florida
Reviewed 10 March 2017

Location was great everything that I need was in a 10 mile radius. Hotel was good, staff was good. The only negative about room the lighting was deem. Needed to change light bulbs in room. Would recommend this hotel to anybody

Review collected in partnership with Best Western
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Thank W6618ASseanp
Jack T, General Manager at BEST WESTERN PLUS The Woodlands, responded to this review

Thank you for staying with us and giving us your feedback on your stay. I am sorry that you had a bad experience with the lights. I will be looking into this and will make the necessary changes. Looking forward to see you again and serving you better.

Bremerton, Washington
Reviewed 6 March 2017

Great hotel right off the freeway - staff was great - newer modern property - would stay there again. I was worried about hearing freeway sound and I didn't hear anything. Breakfast was good and the staff very pleasant

Review collected in partnership with Best Western
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Jack T, General Manager at BEST WESTERN PLUS The Woodlands, responded to this review

Thank you for your feedback. Me and my staff appreciate your comments and look forward to serve you again.

Spurger, United States
Reviewed 27 February 2017

Kind staff and helpful. Good breakfast. Room was clean and good location near the highway and the woodlands. The pool looked cool but I out of season. I liked the gym. Not a ton of room but I was about to manage a good workout.

Review collected in partnership with Best Western
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Thank David B
Jack T, General Manager at BEST WESTERN PLUS The Woodlands, responded to this review

Thank you for taking your time to give us your feedback on your stay with us. We look forward to see you again soon when the pool is open which will be soon. We appreciate your staying with us.

Huntsville, Texas
Reviewed 20 February 2017

Just a few problems , not a bad place really clean , good breakfast , quick check -in but needs work on maitence . Paid for a room with a Whirlpool and not all the jets worked , reported it to the manager and she gave me attuitude

Review collected in partnership with Best Western
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Thank kahliahs
Jack T, General Manager at BEST WESTERN PLUS The Woodlands, responded to this review

Thank you for your response and feedback. I am sorry that you had trouble using the Whirlpool , however let me inform you that as I told you on the phone that I would check on this and when I checked on the jets all of them worked. I am sorry that you experienced this and thought that I gave...

Reviewed 19 February 2017 via mobile

The hotel was clean, beds confortable and even smelled clean. 2 downfalls- Breakfast: wasn't served till 6:30 am! Most places it is 6 am. Made it difficult for us as we had to be at the job by 6 am. The 2 days we had to be there at 7, it was a hurried breakfast. Water: was difficult to get...

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Jack T, General Manager at BEST WESTERN PLUS The Woodlands, responded to this review

Thank you for your feedback. I along with my staff apologize for not meeting your expectations and appreciate your comments. I will be looking into this and assure you that I will try my best to improve our services in the future and look forward to serving you better.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Located in The Woodlands, Texas, the Best Western The Woodlands offers a wooded, serene location just minutes away from world renowned golfing, fine dining and first class hospital care. The Woodlands is home to many global companies including Anadarko Petroleum, Chevron Phillips and Hewitt Associates. The Best Western The Woodlands offers genuine Texas hospitality with a smile. Customer service is our forte. Cool off in our sparkling pool, exercise in our fitness center, work in our business center or enjoy a hearty breakfast. We have it all. We look forward to taking excellent care of you during your stay. ... more   less 

Additional Information about BEST WESTERN PLUS The Woodlands

Address: 17081 Interstate 45 S, The Woodlands, TX 77385-3302
Region: United States > Texas > The Woodlands
Price Range: RM401 - RM766 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS The Woodlands 2.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Best Western The Woodlands Hotel The Woodlands
The Woodlands Best Western
Hotel Style:
#7 Romantic Hotel in The Woodlands
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Questions & Answers

Questions? Get answers from BEST WESTERN PLUS The Woodlands staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on back of hotel are very quiet.”
coachcanale, 1 Sep 2016 | Read review
“We had a room at the back and had a little traffic noise but nothing to bother us.”
latrevor, 5 May 2016 | Read review
“Rooms opposite the Interstate.”
NOLASIA, 4 Mar 2016 | Read review
“Do not Stay HERE”
  • Really? Just GROSS. Was it ever CLEANED?
rizzo3232, 11 Nov 2015 | Read review
“Lower floor”
catbeckster, 23 Oct 2015 | Read review
5 of 5