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Hilton Garden Inn Houston/The Woodlands

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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hilton Garden Inn Houston\/The Woodlands
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552 Reviews from our TripAdvisor Community

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Showing 522: English reviews
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Victoria, Texas
Reviewed 2 days ago NEW

Very nice facility in a great location. Convenient place to stay for business. Pool area needs more shade. Great customer service. Nice spacious and clean rooms. Lots of shopping and restaurants close by.

Review collected in partnership with Hilton Garden Inn
Thank O4395MGkellyw
Geronimo, Texas
Reviewed 24 December 2016

We stayed here Friday, 16 December thru Sunday, 18 December. This was by far the best Hilton Garden Inn experience. We were welcomed as a Diamond member right away. The front desk provided extra coffee and hot chocolate as well as water. The breakfast service was outstanding; one of the best omelets we have tasted. Service was excellent. Even the...

Review collected in partnership with Hilton Garden Inn
Thank Michael S
About Hotel's Favourite Review
Gabriel W, General Manager at Hilton Garden Inn Houston/The Woodlands, responded to this review

Dear Michael S, Thank you for the kudos. Senior management of the hotel (this includes myself) are nothing without the fantastic team members who make the operation run every day. The true understanding of hospitality comes from my team, and the culture that we have developed together in this hotel and impart on our guests. I cannot be more proud...

Allen, Texas
Reviewed 3 days ago NEW

Making a reservation here means nothing. After a long day of terrible travel delays, you just want to get to your room and crash. This location oversold my room.... having a confirmed reservation means nothing to them. However, I guarantee if you don't show, they will bill you for it. The worst part is the fake apology by the front...

Thank TheKevinHolman
Reviewed 4 days ago NEW

Friendly staff, clean room, yummy food. I will stay here again for business. Best part are all the wooded area in the woodlands. You cannot tell where anything is unless you read the road signs. Safe place to stay.

Review collected in partnership with Hilton Garden Inn
Thank B9729MQvanessar
Nashville, Tennessee
Reviewed 5 days ago NEW

Overall, our stay was what I expected from any HGI. The hotel was clean and quiet, and I was satisfied with the size of the room. The rate for points redemption was only 24K points. I enjoyed the cookies in the evening. Etc, etc. With those things said, as much as I travel, I notice the details. At check-in, they...

Thank elbreviews
Longview, Texas
Reviewed 1 week ago

I'd like to thank Stephany for relaying my billing issue to Lynn. It meant a lot to me that the issue was resolved the same day it came to Lynn's attention. Everyone I've come into contact with had a great smile and eagerly greeted you. I was there to visit my cousin who was in critical condition at the Children's...

Review collected in partnership with Hilton Garden Inn
Thank VJKValentine
Reviewed 1 week ago

Was only there for one night but the hotel staff was very welcoming. They treated us well and we enjoyed our stay. I look forward to visiting them again. When the weather is cool enough the hotel is within walking distance of lots of shopping and restaurants. The Woodlands are a fun little gem in the Houston metro area. You...

Thank chzbrgr
China, United States
Reviewed 1 week ago

Great stay, great staff, great accommodations, don't typically fill out surveys because they take way too long and you never get anything in return like discounts or cost savings at local venues etc. . . .

Review collected in partnership with Hilton Garden Inn
Thank H43CDfrancess
Winchester, United Kingdom
Reviewed 2 weeks ago

Staying at this hotel was a pleasure. You get everything you expect from a Hilton Garden property as well as great and friendly service from the attentive and interested staff. It is around 35 minutes (without traffic) to George Bush International Airport. I had breakfast one morning which for the continental version was 8.95 and good value for money. If...

Thank WinchesterCathedral
Salt Lake City, United States
Reviewed 4 weeks ago

The hotel advertises room service until 10:00 PM, but on the night I arrived the kitchen staff decided to quit early and go home at 9:30 pm. Desk clerk mentioned the satisfaction guarantee and promised if I ever returned she would give me a room for free. I'll never return to collect. And, I was charged the full amount of...

Review collected in partnership with Hilton Garden Inn
Thank Jr G
Gabriel W, General Manager at Hilton Garden Inn Houston/The Woodlands, responded to this review

Dear Jr G, Thank you for your review. I am deeply embarrassed as we should never receive a review like this. I know that our Front Office Manager has reached out to you and resolved the situation. However, I wanted to make you aware that I have addressed the concerns with room service not being available at the times advertised...

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Room/Suite (8)
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04/06/2017 05/06/2017
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  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Internet
  • Paid Wifi
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Garden Inn Houston/The Woodlands hotel is in the peaceful northern Houston suburb of The Woodlands. It is near local companies, such as Chevron Phillips Chemicals and Anadarko Petroleum, and attractions, such as the Woodlands Mall and Waterway Square. The hotel rooms and suites have an adjustable bed, free WiFi, 32-inch LCD TV, refrigerator, and microwave. There’s also a fitness center, outdoor pool, business center, meeting room, and onsite restaurant. The Great American Grill offers breakfast, dinner, and evening room service. ... more   less 

Additional Information about Hilton Garden Inn Houston/The Woodlands

Address: 9301 Six Pines Dr, The Woodlands, TX 77380-1489
Region: United States > Texas > The Woodlands
Price Range: RM417 - RM1,152 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Houston/The Woodlands 3*
Number of rooms: 117
Reservation Options:
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Also Known As:
Hilton Garden Inn Houston/The Woodlands Hotel The Woodlands
Hilton The Woodlands
The Woodlands Hilton
Hotel Style:
#2 Family Hotel in The Woodlands
#2 Romantic Hotel in The Woodlands
#2 Business Hotel in The Woodlands
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Houston/The Woodlands staff and other travellers.
3 questions
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Los Angeles, California, United States
over a year ago
2 months ago
Houston, Texas
over a year ago

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Questions? Get answers from Hilton Garden Inn Houston/The Woodlands staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor away from elevators. Fourth floor has smoking rooms.”
gottafly2stsomewhere, 8 Mar 2017 | Read review
“Top floor, 4th was very quiet.”
LAWork2Travel, 24 Oct 2016 | Read review
“Stayed on ground level, room 128 had trees outside window, very private.”
babeol, 26 Jun 2016 | Read review
“AC Has Issues”
latraveler393, 6 Jun 2016 | Read review
“Had woods view on even numbered rooms which was peaceful. Otherwise youoverlook the parking lot”
1963hill, 15 May 2016 | Read review
5 of 5
US$118* /night
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Prices are for 1 room, 2 adults
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