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Hilton Garden Inn Tyler

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#4 of 38 Hotels in Tyler
Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Garden Inn Tyler
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494 Reviews from our TripAdvisor Community

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Showing 493: English reviews
Lorena, United States
Reviewed 3 days ago NEW

The staff were great. The only complaint about the room I have is that the shower hardware was flimsy. Bracket for shower handle and hose wouldn't stay still. Shower handle fell a couple times and almost hit my foot. Pool area was full of unattended children for our entire stay. My wife spent a lot of time in the adjacent...

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Thank Heaven E
Nacogdoches, Texas
Reviewed 1 week ago NEW

Clean, well maintained. Good breakfast buffet. Room was clean, very good bed. Internet spotty at times but overall good. We stay here every year for a convention. They have coffee and cookies every evening in the lobby. Great hotel! Would highly recommend.

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Thank Sandy C
Raymore, Missouri
Reviewed 1 week ago

Welcoming staff, clean bathroom, dirty carpet with a sock left by a previous guest found under the desk. Obviously cleaning staff did not do their jobs. Walkway carpeted areas appeared dirty and in need of shampooing.

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Thank Rosegardenfour
Tyler, United States
Reviewed 1 week ago

Rooms are good very spacious but the room service was horrible every time we called to order something they were either out of it which left little options on the menu or the order was missing stuff or completely wrong other than that it was a good stay

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Thank lonesham
Baton Rouge, Louisiana
Reviewed 2 weeks ago via mobile

Stayed at this amazing hotel during Thanksgiving week. It was truly a heavenly stay. The staff was so helpful and courteous. Our Jr suite was very comfortable and spacious. It was well stocked from the bathroom to the coffee bar. The bed was a sleep number bed and very comfortable. The restaurant and bar served awesome food and drinks. Enjoyed...

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Thank Tazz W
Athens,Texas
Reviewed 2 weeks ago

Love the hotel very big room,wished that the bar would have stayed open for normal buisness hours...I will recommend this hotel to all my friends who need a place to stay... There was a dirty sock left in the closet that i did throw away

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Thank janemH8906MX
Tyler, Texas
Reviewed 2 weeks ago

It started from the entry of the door. The check in lady greeted me with a warm smile and welcomed me. She gave eye contact with entry. She was never in a rush. She explained everything I needed to knoe

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Thank sandramJ5611PS
Rahul P, Front Office Manager at Hilton Garden Inn Tyler, responded to this review

Dear Sandram, Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future.

Lafayette, Louisiana
Reviewed 2 weeks ago

Clean hotel with broken beds and rude night desk clerk. Don't stay here if you want a good nights sleep. Sleep number type beds which leak and go flat. Stayed three nights in two different rooms and got no sleep. The floor would have been more comfortable.

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Thank carriemZ9642OH
Rahul P, Front Office Manager at Hilton Garden Inn Tyler, responded to this review

Dear Carriem, Thank you for taking the time to share your experience about your recent stay at our hotel. We apologize for the inconvenience. We are constantly working to improve our hotel and your comments will help us improve in this area. We hope you will consider staying with us again in the future.

West Monroe, Louisiana
Reviewed 3 weeks ago

Our experience was so wonderful that we decided to make this trip annually! The place was clean & not just on the surface. The staff was all friendly & knowledgeable about local attractions. Everyone wore a smile & always greeted us as well.

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Helpful?
Thank searcy84
Rahul P, Front Office Manager at Hilton Garden Inn Tyler, responded to this review

Dear Searcy, Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future.

Arlington, Texas
Reviewed 3 weeks ago

Always a pleasant experience. Lobby entry is clean and comfortable. A very nice, friendly staff. A very good breakfast buffet or cooked to your preference. The bar has a good variety of beers, wine and hard liquor. The exercise is small with some cardio equipment and free weights but is adequate for a good workout. Spacious, clean rooms. Again, always...

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Helpful?
Thank Billy S
Rahul P, Front Office Manager at Hilton Garden Inn Tyler, responded to this review

Dear Billy, Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Hilton Garden Inn Tyler is set just five miles south of the city center, just off Highway 69, is in the heart of Tyler’s southern business district, and near the Tyler Rose Garden. The Great American Grill® serves up a hot cooked-to-order breakfast each morning and hearty American dishes for dinner and evening room service. Enjoy complimentary high-speed internet. Host a meeting or banquet in 3,000 sq. ft. of function space and utilize the services in our 24-hour business center. Rejuvenate in the indoor pool, or work out in the fitness center. ... more   less 

Additional Information about Hilton Garden Inn Tyler

Address: 220 E Grande Blvd, Tyler, TX 75703-4276
Region: United States > Texas > Tyler
Price Range: RM482 - RM808 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Tyler 3*
Number of rooms: 125
Reservation Options:
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Also Known As:
Hilton Garden Inn Tyler Hotel Tyler
Hotel Style:
#3 Romantic Hotel in Tyler
#3 Family Hotel in Tyler
#7 Business Hotel in Tyler
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Tyler staff and other travellers.
2 questions
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over a year ago

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Questions? Get answers from Hilton Garden Inn Tyler staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Central to lobby is quieter”
 of 5 bubbles fivosgirl, 9 Oct 2016 | Read review
“All rooms are comparable.”
 of 5 bubbles M5682IKmichaelc, 13 Sep 2016 | Read review
“251 is near the dumpsters, which get emptied at 6:30am on Friday mornings!”
 of 5 bubbles Redwolf_Journeys, 23 Apr 2016 | Read review
“room that doesn't face Broadway/69 street and Grande if you are a light sleeper and don't want to hear sirens and engine revings...”
 of 5 bubbles 510danaa, 10 Mar 2016 | Read review
“Rooms in front show off landscaping but are still quiet and have curtains to block out light.”
 of 5 bubbles JanWillis, 13 Dec 2015 | Read review
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