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Holiday Inn Express Hotel & Suites Uvalde

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Holiday Inn Express Hotel & Suites Uvalde
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93 Reviews from our TripAdvisor Community

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Showing 91: English reviews
Bedias
Reviewed 1 week ago

This hotel was very clean. The check in was fast and the lady was very kind. We requested a room on the first floor and it was granted. The breakfast was the same as the other Holiday Inns. The breakfast was replenished with little to no lag. There was a basketball tournament in town and there were 2 teams staying...

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Helpful?
Thank Krista D
League City, Texas
Reviewed 3 weeks ago

My stay was terrible: The second night I arrived at 11PM, inserted by pass key into the door and could not get entry. I took the elevator down to lobby, told the desk clerk about my problem, he gave me another pass key and told me to try it. I got back on the elevator, when to the door, and...

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Helpful?
Thank bettyscott100
Management response:

I'm concerned about the problems you experienced at our hotel during your recent visit. I'm writing to thank you for taking the time to bring this matter to my attention. We accommodate many guests each evening, and we strive to make their stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of...

Houston, Texas
Reviewed 2 December 2016 via mobile

This was my first stay at this chain in many years, and certainly my first since the recent rebranding with "Express". I found the staff, the room, the facility, and the breakfast offerings to all be first class. The only oddity was that each time I walked by the 2 internet kiosks they were occupied by employees of the hotel....

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Helpful?
Thank Gregory M
Management response:

Thank you for taking the time to review your resent stay. I am very happy to hear that during your stay our staff was very friendly and accommodating for you. One of our big commitments is customer service and ensuring our guests have all the knowledge and information they need to enjoy their visit to the Uvalde area, comfortably and...

San Antonio, Texas
Reviewed 29 November 2016

We were pleasantly surprised with our stay @ the Holiday Inn Express in Uvalde. We had no reservation but found availability, when we were unable to visit Lost Maples State Park when it reached maximum capacity the Saturday before Thanksgiving. The facility was clean and the staff was friendly & very helpful. The pools were closed, not sure if there...

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Helpful?
Thank 192criseldal
Management response:

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and feel that you received great service. It's something our staff takes pride in, so we value your feedback. We will be sure to pass your kind words along to our team.

San Antonio, Texas
Reviewed 18 October 2016 via mobile

It was clean,quiet and friendly people. The pool was clean and very convenient since it was cool and drizzly outside and we all felt very welcome and the Breakfast was great. Will visit again soon maybe for the holidays.

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Helpful?
Thank gloriaronnie
Management response:

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and feel that you received great service. It's something our staff takes pride in, so we value your feedback. We will be sure to pass your kind words along to our team.

Reviewed 10 October 2016 via mobile

Jennifer welcome us late night with outstanding customer service. Made our stay comfortable. Well clean establishment. Next day as we exit, Sarah made sure all was well with our 1 night stay. I applaud management for well job done. Jennifer was excellent in our accommodations. Super clean establishment. JP

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Thank Juan P
Management response:

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and feel that you received great service. It's something our staff takes pride in, so we value your feedback. We will be sure to pass your kind words along to our team, I'm sure they will enjoy hearing these...

Reviewed 2 October 2016 via mobile

I booked a room at the Holiday Inn Express via the website last Wednesday for next work for October 4&5. Today, I learned my plans had changed so I called the hotel to cancel my reservation. They said that the rooms were non-refundable. I told them I would never knowingly book such a reservation as that. Apparently buried in the...

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Helpful?
Thank Michael M
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Uvalde, responded to this review

Dear Michael M, First of all, thank you very much for your recent stay at our Holiday Inn Express Hotel & Suites Uvalde, TX. I am so sorry to see you did not enjoy your overall experience with us, especially with customer service. We’d like to obtain some additional detail regarding your experience so we have sent you a private...

Thornton, Colorado
Reviewed 29 September 2016

This is one of my favorite Holiday Inn Express hotel I stay at. The rooms are always clean, the staff is always helpful and they always upgrade me without me asking. The thing that really stands out is that they are always willing to provide breakfast early for the business people that have to leave earlier then 6:30. Thank you!

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Thank Growleyberger
Management response:

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and feel that you received great service. It's something our staff takes pride in, so we value your feedback. We will be sure to pass your kind words along to our team.

Belton, Texas
Reviewed 15 September 2016

This stay I can honestly say I have NO complaints. Check in was smooth, breakfast as expected, checkout was smooth, staff were curteous. Room was clean and beds were very comfortable, parking was easy.

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Thank DGK71
Management response:

Thank you for choosing us and for leaving a review. I am very delighted to know that our location worked for your travel needs and that you found our staff commendable. It is always hugely motivating on our end to receive commendable feedback from our valued guests like you and we are looking forward to seeing you again soon.

Yorktown, Indiana
Reviewed 14 September 2016

Hey what a nice find in the Texas outback! I travel more than I'm home so to find a good quality hotel like this is so nice, The staff went above and beyond to help and please! I stayed here for work but wouldn't hesitate to stay here for recreation Too!

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Helpful?
Thank Bryan S
Management response:

I'm so grateful for you taking the time to leave us some wonderful feedback about your recent stay. I'm so happy that you enjoyed everything about our hotel, We take great pride in the service we provide and look forward to serving you again!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to New Holiday Inn Express & Suites Uvalde, TX, a rich oasis surrounded by all the adventures of Texas River Country, Hill Country . Escape to the Hill Country for stunning scenery or head down to the Brush Country for trophy hunting.The premier opening of Uvalde s newest hotel is perfectly accessible, just minutes from John Nance Garner Museum, Aviation Museum at Garner Field, Janey Slaughter Briscoe Grand Opera House, Fort Inge & the National Fish Hatchery. Concan Country Club, Garner State Park and Cooks Slough Sanctuary and Nature Park are just a short drive away.There are many companies that call Uvalde home: Continental, US Border Patrol, Uvalde Memorial Hospital, Vulcan Materials, American Lumber, Uvalde Flight Center, Southwest Texas Junior College, and Sul Ross State University.Winding through the heart of the Texas Hill Country, the Frio River has crystal clear, shallow underground spring fed water. Uvalde has nearly year round hunting opportunities that include whitetail deer, dove, quail, turkey, javelina and feral hog.Guests will feel comfortable & unwind in a contemporary decorated guest room or spacious suite and receive the Express Smart Start Breakfast. Complimentary high-speed wired and wireless Internet access is available throughout the hotel. Whether planning a social occasion or a corporate meeting, our meeting space will make your next event a success. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Uvalde

Address: 2801 East Main Street, Uvalde, TX 78801
Region: United States > Texas > Uvalde
Price Range: RM521 - RM667 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Uvalde 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Uvalde
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Uvalde staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I think the upper floor was used for last minute reservations & possibly hunters, with signs not to clean their doves in the rooms.”
 of 5 bubbles 192criseldal, 29 Nov 2016 | Read review
“I liked all the rooms>”
 of 5 bubbles 734bryans, 13 Sep 2016 | Read review
“all the rooms are awesome pick any one.”
 of 5 bubbles travelguru911, 10 Sep 2016 | Read review
“Low number rooms are near the street.”
 of 5 bubbles MFRoadWarrior, 9 Jul 2015 | Read review
“The hotel can be a bit noisy, (thin walls), so pick a room on the 4th floor, facing the front of the hotel.”
 of 5 bubbles Panix, 19 May 2015 | Read review
5 of 5
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