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Hilton Waco

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Hilton Waco
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608 Reviews from our TripAdvisor Community

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Showing 605: English reviews
Runge, United States
2 reviews
Reviewed 1 week ago NEW

The digital key service works great! If you need help at the front desk the staff is excellent--very friendly. The restaurant is handy if needed, probably not considered real kid friendly menu. The beds were very comfortable.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Connie S
ManagerX1, Manager at Hilton Waco, responded to this review

Thank you for the fantastic feedback about your stay with us at Hilton Waco on the banks of the Brazos River. We strive to deliver great hospitality every day, and we thank you for taking the time to acknowledge our efforts. I have shared your feedback with my Food and Beverage team as we always believe in enhancing our services. It... More 

Dallas, Texas
1 review
Reviewed 1 week ago

This hotel was a hands down 10. The staff, location and overall service was excellent. Definitely recommend this hotel if you're looking for a stay in Waco! The staff went above and beyond with anything we needed.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Happycheermom
ManagerX1, Manager at Hilton Waco, responded to this review

Thank you for taking the time to share your feedback about your recent stay at Hilton Waco on the banks of the Brazos River. We are thrilled to note that your visit was perfect in every way and you enjoyed our downtown location and outstanding service from our associates. We appreciate you recommending us, and hope to have you and... More 

Houston, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

I had a wonderful stay at the Hilton Waco! Staff is excellent, rooms are clean, and the updates to the hotel is fabulous! This is without a doubt the best hotel in Waco. If you are visiting for Baylor, business, or just for leisure--- stay here!!

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank laurencX3340BF
ManagerX1, Manager at Hilton Waco, responded to this review

Thanks for sharing your fabulous review of Hilton Waco. We are so glad you loved your stay with us and appreciate your nice comments about our staff and clean rooms. We work hard to deliver a great experience for all of our guests so we celebrate reviews such as yours. Thank you for sharing your thoughts online, we look forward... More 

Crestview, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

Due to cancellation of flights between DFW and Waco, my luggage was delayed until the middle of the night. The staff went to the airport, retrieved my luggage and made sure I had it by 6AM, so that I could have fresh clothes for my 8AM meeting. Everyone provided excellent service beyond my expectations, even for a Hilton.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
2 Thank car0lelb
ManagerX1, Manager at Hilton Waco, responded to this review

Thank you for singling out our friendly and helpful staff here at the Hilton Waco. It is important to us for our guests to have a great experience, and we are delighted to know we exceeded your expectations. We appreciate your fantastic feedback and hope to have you as our guest again soon! Sincerely, Guest Experience Manager More 

1 review
Reviewed 2 weeks ago

Recently stayed at the Hilton - Waco, TX the week-end of 11/11/16, and had a pleasant experience. Rooms were clean, and my family was treated well by the staff. Excellent location for access to the nearby Baylor University campus.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Banditom18
ManagerX1, Manager at Hilton Waco, responded to this review

Thank you for your wonderful review! We are pleased to know how much you and your family enjoyed your recent stay at Hilton Waco. We appreciate your kind comments about our clean rooms, convenient location and especially our staff. We strive to deliver great hospitality every day, and we thank you for taking the time to acknowledge our efforts. It... More 

Burnet, Texas
1 review
Reviewed 2 weeks ago

Travelled to Waco on a Friday to attend a wedding and left Saturday. Hotel is conveniently located and I ate a salad for lunch in the restaurant that was excellent. Would definitely stay here again and recommend this Hilton!

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Bill H
Houston, United States
1 review
Reviewed 2 weeks ago

This stay was amazing, I could not have asked for more and did not expect all they have to offer. Anyone traveling should stay at this hotel. Great location, great restaurants in walking distance, great attractions...and great staff!

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank kimberlywZ7595SD
Abilene, Texas
1 review
Reviewed 2 weeks ago

Very comfortable and relaxing atmosphere! Loved the wonderful breakfast and attentive staff! Great location with shopping nearby! Planning our next girls only trip here and will definitely stay here again!

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank brendagrist
Orange, California
1 review
Reviewed 3 weeks ago

Nice quiet hotel in great location in Waco. Across the street from the river centrally located near interstate, Baylor, and downtown area. Safe clean property. Quiet, clean, and modern rooms. Excellent hotel staff and services. No better options in Waco.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank A6332MTstevenl
Ryan V, Guest Relations Manager at Hilton Waco, responded to this review

Thank you for the positive feedback. We look forward to accommodating you in the future. More 

Waco, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago via mobile

I'm a HHonors Diamond member and stay at hotels often. Location - excellent, Staff - extremely pleasant and went above and beyond, Executive Lounge - great variety compared to other Hiltons and very friendly attendant, Buffet Breakfast - many choices, fresh, clean area, and option of waffle or omelette included, Pool - very nice and had a resort feel. This... More 

Helpful?
1 Thank mevacation
Ryan V, Guest Relations Manager at Hilton Waco, responded to this review

Glad to hear you had a fantastic stay and look forward to accommodating you in the future. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Hilton Waco is located in the heart of downtown Waco, on the banks of Brazos River. We are connected to the Waco Convention Center via a covered walkway. Our hotel offers over 10,000 sq. ft. of versatile meeting space for up to 200 guests. All of our guest rooms have Hilton Sweet Dreams bed and Serenity linen packages, separate sitting areas, flat screen LCD color TV's, working desk and office chair. Complimentary wireless internet access is available throughout the property as well as a 24-hour business center. Workout in the modern fitness center or take a plunge in the outdoor pool. We also have our on-site restaurant, Brazos Grill featuring succulent steaks and innovative Italian cuisine. Our Waco hotel’s Starbucks® Coffee kiosk offers freshly brewed coffee and the Lobby Bar offers evening drinks and bar snacks. ... more   less 

Additional Information about Hilton Waco

Address: 113 South University Parks Drive, Waco, TX 76701-2241
Region: United States > Texas > Waco
Price Range: RM478 - RM996 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Waco 3.5*
Number of rooms: 195
Reservation Options:
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Also Known As:
Hilton Waco Hotel Waco
Hilton Hotel Waco
Waco Hilton Hotel
Hotel Style:
#7 Business Hotel in Waco
#7 Family Hotel in Waco
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Waco staff and other travellers.
3 questions
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See all questions (3)

Questions? Get answers from Hilton Waco staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Love the corner King room river view room...great views.”
 of 5 bubbles 162JS, 20 Oct 2016 | Read review
“towards the top, ask for a top floor room overlooking McLane Stadium or the Brazes River”
 of 5 bubbles jimwJ7327UL, 18 Oct 2016 | Read review
“The River view is nicer”
 of 5 bubbles DeniseS962, 23 Jul 2016 | Read review
“My room was 1102 and was a corner room with windows on two sides on the Executive level.”
 of 5 bubbles 4BarbaraS, 11 Jul 2016 | Read review
“They were remodeling rooms on several floors. You probably want to request a room that has already been updated.”
 of 5 bubbles TTHOMPSONDAL, 16 May 2016 | Read review
5 of 5
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