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Holiday Inn Houston - Webster

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Holiday Inn Houston - Webster
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150 Reviews from our TripAdvisor Community

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Showing 145: English reviews
Rotterdam, The Netherlands
Reviewed 7 September 2016

Nice moder hotel, big and very clean room , great bed, nice bathroom, close to the shopping center. Good wifi. Good fitness room, Indoor swimming pool Minus punt - every morning asking for a tip for paid in advance breakfast

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Helpful?
Thank Anna S
East Freetown, Massachusetts
Reviewed 21 August 2016 via mobile

My family and I went on a road trip from Massachusetts to Texas. We booked our hotels online and were thinking we were going to a great 4.5 star hotel. A Holiday inn ,a good name, great photos and pretty good reviews. Well, we had been at the hotel for about 3 days I needed to get some change from...

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1Thank sweeneymd
IHGService, Guest Relations Manager at Holiday Inn Houston - Webster, responded to this review

Dear sweeneymd, Thank you so much for staying with us and taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I can assure you that your comfort and satisfaction are of utmost importance to us and...

Gulfport, Mississippi
Reviewed 8 August 2016

HI in Webster and staff are shining stars. Our travel club travelled to Webster TX from Mississippi and lodged at your beautiful hotel. Our accommodations went above and beyond expectations (i.e. comfort, hospitality, accessibility, affordability). I would like to thank your staff and especially Ms. Cheryl Williams for providing excellent service to our group. I would definitely lodge there again...

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Thank jazzy1rjj
Cheryl W, General Manager at Holiday Inn Houston - Webster, responded to this review

Jazzy1rjj, thank you very much for trusting to put your group in our hotel. I hope you know that you all became a part of our extended family. We love you and hope if your travels brings you to the Houston Area, you would choose our hotel again. thanks for keeping us employed! Cheryl and the Staff of the Holiday...

Reviewed 4 July 2016

Had a wonderful stay at the Holiday Inn Express in Webster Texas. The staff was wonderful and helpful.. cant say enough about this hotel. When we checked-in the front desk answered all our questions.. and were very nice and professional.. the rooms are huge and had enough space. The hotel itself smelled wonderful. Very Clean.

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Helpful?
Thank Julie B
Cheryl W, General Manager at Holiday Inn Houston - Webster, responded to this review

Thank you very much for taking the time to post your review. We hope we treated you right. Thanks for keeping us employed and we hope to see you soon at the Holiday Inn Webster. Cheryl and the staff of the Holiday Inn Webster

Beaumont, Texas, United States
Reviewed 1 July 2016 via mobile

This is definitely one of the best hotels I've stayed in. We chose this particular Holiday Inn due to it being so close to the medical facility where my wife received medical care. At check in, I was greeted by Loki, the most friendly hotel clerk that has ever assisted me in checking in to a hotel. He was fast,...

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Thank Charitable R
Douglasville, Georgia
Reviewed 28 June 2016

Every member of the hotel staff was friendly and helpful. I am a teacher and took a group of students for a robotics competition to Houston. When I arrived at the hotel at 11am I was greated by Yvonne and another young woman whom I did not get the name of. I had 8 rooms reserved and entered to see...

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Thank bokris
Cheryl W, General Manager at Holiday Inn Houston - Webster, responded to this review

Thank you very much for taking the time to post your review. What an amazing group of students you had and great gifts and talents they have. We hope we gave you a great experience and showed you what Holiday Inn is all about. Thanks for keeping us employed and I'll be sure to follow up with the Staff on...

Melbourne, Australia
Reviewed 5 June 2016

Stayed here to visit Johnston Space Centre. The rooms were clean, well appointed and bed's comfortable. The staff were really friendly. The hotel is near a number of places to eat and was within walking distance (50 mins) of Johnston. Enjoyed my stay.

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Thank Brett W
Cheryl W, General Manager at Holiday Inn Houston - Webster, responded to this review

Thank you very much for taking the time to post your review. We appreciate you. Cheryl and the staff of the Holiday Inn Webster

Moncks Corner, South Carolina
Reviewed 3 June 2016

We stayed for two nights. Hotel was clean, comfortable, quiet and easy access to our planned stops for the duration-dinner with friends and the Space Center. Staff was welcoming, and we had no complaints.

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Thank jmlynn1
Cheryl W, General Manager at Holiday Inn Houston - Webster, responded to this review

Thank you very much for taking the time to post your review. We hope we treated you right. Cheryl and the Staff of the Holiday Inn Webster

Houston, Texas
Reviewed 31 May 2016

Awesome experience, was greeted by Cheryl at the desk, and she made us feel right at home, room was clean, large, quiet, the breakfast was great, was served by Danille, and she too did an amazing job! Would definitely stay here again, and would recommend it to all!

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Thank hottoddy88
Cheryl W, General Manager at Holiday Inn Houston - Webster, responded to this review

Aw Shucks! You are making us blush. Glad to know you felt you were treated greatly. More importantly, we hope you felt you received a great value for the price. We at IHG, are committed to giving all of our customers great Brand Service. Come back to see us soon at the Holiday Inn Houston Webster. Thanks for keeping us...

Exeter, New Hampshire
Reviewed 24 May 2016

Came here expecting a typical HI experience - NOT!!! Their TV reception stopped shortly after arrival and didn't come on all night for some reason. Went to enjoy a nice soaky Hot Tub to find it was merely luke-warm, yuck!! Then went from there to the Bath water and found it was NO DIFFERENT! All around a VERY disappointing stay...

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Thank mdmorell
Cheryl W, General Manager at Holiday Inn Houston - Webster, responded to this review

We apologize about your experience. As I noted with all our guests, our provider for out Business Services had the entire block out. We actually had trouble in all of our areas, TV's, Phones, Internet and additional areas that are run by these services. We sincerely apologize that it affected all of our guests and most importantly...You. Please accept our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The Only Full Service Hotel in Webster, TX that offers a Restaurant and lounge and is conveniently located on Bay Area Blvd, only 3 miles from NASA Johnson Space Center and within walking distance to many restaurants, shopping, and entertainment. Our central location provides easy access to a number of recreational activities. Stroll through Armand Bayou Nature Center, watch the boats on the Kemah Boardwalk, go Shopping at Baybrook Mall, or relax on the water at Clear Lake Park. The San Jacinto Monument, Battleship Texas, and Big League Dreams Park are just a short drive away. The beaches of Galveston Island and the excitement of Downtown Houston are just two places nearby not to miss while visiting. Business travelers will appreciate our free wired and wireless high-speed Internet access, as well as copy and fax services. University of Houston Clear Lake, BP, Boeing, ExxonMobil, Lockheed Martin, Jacobs Engineering, NASA Johnson Space Center, Ellington field and Sekisui Chemical are just a few of the companies that call Houston Clear Lake home. Relax in your own elegant room featuring stylish decor and amenities, and the best night's sleep you've had in weeks. If you're hungry, you can head downstairs to our Sunny's Restaurant & Bar or receive room service in your room. Enjoy a swim in our heated pool with hot tub or energize in our 24 hour fitness center. We're here, ready with all you need to make your trip to Houston Clear Lake a success. ... more   less 

Additional Information about Holiday Inn Houston - Webster

Address: 302 W Bay Area Blvd, Webster, TX 77598-4116
Region: United States > Texas > Texas Gulf Coast > Webster
Price Range: RM487 - RM788 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Houston - Webster 3*
Number of rooms: 109
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Also Known As:
Holiday Inn Houston - Webster Hotel Webster
Holiday Inn Houston - Webster TX
Hotel Style:
#5 Family Hotel in Webster
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Houston - Webster staff and other travellers.
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Questions? Get answers from Holiday Inn Houston - Webster staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book a deluxe room, which is essentially a junior suite and available for just slightly more than other rooms here.”
 of 5 bubbles andy4pr12345, 4 Nov 2016 | Read review
“The two room suites are very large and give you room to spread out!”
 of 5 bubbles hottoddy88, 30 May 2016 | Read review
“Rooms on the backside are quieter.”
 of 5 bubbles 254olen, 21 Oct 2015 | Read review
“The rubbish bins from the adjacent restaurants are emptied early in the morning so rooms at the front hear the noise.”
 of 5 bubbles StirlingMorgan, 31 May 2015 | Read review
“I chose a top floor room and it was as quiet as I could hope for.”
 of 5 bubbles ApolloHT, 12 May 2015 | Read review
5 of 5