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Courtyard Wichita Falls

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Courtyard Wichita Falls
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204 Reviews from our TripAdvisor Community

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Reviewed 2 weeks ago via mobile

The hotel itself is very nice. Everything is updated and modern. First complaint is bistro. This is one of the only hotels in the area that doesn't offer complimentary breakfast or even coffee. The on-site Starbucks is open 24 hrs, but with no complimentary coffee, this hotel loses a mark for me. Also, complimentary breakfast is standard in hotels similar...

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Helpful?
Thank jascoh523
dRobison123, General Manager at Courtyard Wichita Falls, responded to this review

Thank you for taking the time to complete a review on Trip Adviser. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for bistro not being prompt . We have shared your feedback with the appropriate hotel team to...

Sidney, Nebraska
Reviewed 2 weeks ago via mobile

This is the hotel my coworkers and I have been at for the last almost month! The hotel is always amazing, great rooms, great staff! The girls in the bistro are awesome, always go great lengths to make sure we have great service each and every time we go down there!

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Helpful?
Thank tiny3874
dRobison123, General Manager at Courtyard Wichita Falls, responded to this review

Thank you for sharing your experience at the Courtyard Wichita Falls. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a VALUED Guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional...

Houston, Texas
Reviewed 4 weeks ago via mobile

You know what you get when you check into a Courtyard - reliable, clean, and thats great. But the problem with this hotel was how long it took for the water to get warm in the shower. I suspect they had done some plumbing work that day, but it easily took 15 minutes. Also the TV had two local TV...

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Helpful?
Thank gtreadgold
dRobison123, Manager at Courtyard Wichita Falls, responded to this review

Thank you for staying with us. That day the city had to replace our water meter, I apologize it took so long for you to get hot water, we are also in the process of switching cable companies. I hope we get to see you again.

Washington DC, District of Columbia
Reviewed 4 weeks ago

I was given a very nice room probably because I only stayed one night. The clientele seemed mostly military / government which makes sense with Sheppard being so close. I really liked the fire pit patios. Although I did wish the larger one in the back wasn't just open and not key entry from the gates. I felt like I...

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Helpful?
Thank SeatOfMyPntsTravelr
dRobison123, Manager at Courtyard Wichita Falls, responded to this review

Thank you for staying with us, however our gates are supposed to be shut and locked I will address that. We look forward to having you again.

Texas
Reviewed 4 weeks ago

Stayed here the other night for a quick getaway with the family. Conveniently located near the usual Walmart, Aldi's, some restaurants and off the highway, this Courtyard is easy to access. The lobby is well decorated and designed. The remainder of the hotel is in good shape too. Nothing truly fancy or unique though about this location. Room #423 was...

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Helpful?
Thank Mike C
dRobison123, Manager at Courtyard Wichita Falls, responded to this review

Thank you for sharing your experience at the Courtyard Wichita Falls through the Guest Satisfaction Survey. As a VALUED CUSTOMER we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to...

Reviewed 18 March 2017 via mobile

I am a loyal Marriott customer but I would not stay in this hotel again. The hotel is not near anything except the highway. The staff were not very friendly. I ordered a glass of wine in the Bistro and it was served in a plastic cup. The staff didn't know what happened to their wine glasses! No coffee in...

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Helpful?
Thank Debra M
dRobison123, Manager at Courtyard Wichita Falls, responded to this review

Thank you for taking the time to share your recent experience at the Courtyard Wichita Falls with us. As a VALUED CUSTOMER, I was disappointed to hear about your experience in our dining outlet and our staff. With aspiration to always exceed guest expectations, we have unfortunately fallen short of this goal during your recent stay. Your valued feedback highlighted...

Dallas, Georgia
Reviewed 17 March 2017

I cannot believe how amazing this Hotel is.....but in dealing with the onsite General Manager Dana Robinson, it is no wonder why this entire Hotel is the best find in the great state of Texas. From the front Desk staff like Perry, to the Sales Manager Ashley, this Hotel has the best trained staff and the most dedicated people to...

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Helpful?
Thank Tony A
dRobison123, General Manager at Courtyard Wichita Falls, responded to this review

Thank you for sharing your experience at the Courtyard Wichita Falls. As a VALUED Guest, we appreciate your feedback and are delighted to hear that you had a great experience. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service....

Reviewed 16 March 2017

The room was nice, but that's where it ends...the cable was different in the rooms from the lobby area (couldn't get certain stations). Some of the stations didn't come in clear in the room and some we couldn't get at all. So we couldn't relax in our room and watch the show we wanted. The TV changer didn't work to...

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Helpful?
Thank Katesmom13
dRobison123, General Manager at Courtyard Wichita Falls, responded to this review

Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. We will share your message appropriately within the organization. Sincerely, Kandice Roberson kandice.roberson@hhmlp.com

Reviewed 25 February 2017 via mobile

Booked two rooms, both rooms had serious plumbing issues. Guest restroom on first floor was also stopped up. It is disgusting and hazardous to have a room where you can not use the commode to relieve yourself. Having to run around the hotel to use the restroom is unacceptable. Computer does not print. Computer constantly loses information while working also....

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1Thank USMC S
dRobison123, General Manager at Courtyard Wichita Falls, responded to this review

Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Courtyard Wichita Falls. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the plumbing issues you experienced. We...

Reviewed 10 February 2017

The Courtyard by Marriott exceeded every expectation I had about hotels in Wichita Falls. The staff was SUPERIOR! Smiles, fast friendly service, always a follow-up on customer satisfaction. The room was very nicely appointed. The furnishings were stylish and in like-new condition. Decorations in the room were great. The bed was very comfortable with lots of pillows (I like that!)...

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Helpful?
Thank dgsampson1
dRobison123, General Manager at Courtyard Wichita Falls, responded to this review

Thank you for sharing your experience at the Courtyard Wichita Falls. As a VALUED Marriott Rewards Silver MEMBER, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Restaurant
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Whether visiting for business or pleasure, the Courtyard Wichita Falls will make your stay in Texas both productive and pleasant. This hotel features the new state of the art lobby that allows guests to work/relax using our free Wi-Fi throughout and easy access to the latest news/weather with the help of the GoBoard. Savor in the appealing, fresh, and easy to prepare menu options at The Bistro, which provides choice, quality, and speed of service. ... more   less 

Additional Information about Courtyard Wichita Falls

Address: 3800 Tarry Street, Wichita Falls, TX 76308
Region: United States > Texas > Wichita Falls
Price Range: RM548 - RM792 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Wichita Falls 3*
Number of rooms: 93
Reservation Options:
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Hotel Style:
#8 Business Hotel in Wichita Falls
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Wichita Falls staff and other travellers.
2 questions
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Questions? Get answers from Courtyard Wichita Falls staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid room #423 as it is right by the elevators.”
nerdilingus, 27 Mar 2017 | Read review
“Enjoy the Bistro...the flatbreads are amazing”
79TonyA79, 17 Mar 2017 | Read review
“Probably all of the rooms are nice. I only have experience with mine.”
Q5322OUjohng, 18 Jan 2017 | Read review
“best to call ahead as soon as your dates are firm, ours was not so no king room”
barbaraw693, 27 Aug 2016 | Read review
“Top floor, away from ice machine and elevators”
jgmckinney, 14 Aug 2016 | Read review
5 of 5