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All reviewsheber creeperhot breakfastfree internethuge roomhot tubfridge and microwaveclean roomsmorning breakfast isspa bathturkey sausagenice place to stayfitness roombreakfast itemswithout questioncinnamon rollsno big dealsalt lake
I stayed for business and actually added on an extra day to enjoy the city and relax in the hotel. I have stayed here over the last 3 years and a few GM’s have been in charge. The current one, Stacy Wylie is outstanding!! I...More
We stayed one night in August. The room was huge and clean. Check in was a breeze and there are good restaurants within about a block. The morning breakfast is seemingly the best of all the chains I've tried. I will stay at HI any...More
Thank Donald W
Response from HIEHeber, General Manager at Holiday Inn Express Heber CityResponded 6 August 2017
Dear Don W.,
Thank you for your recent stay here at the Holiday Inn Express Heber, Utah. We greatly appreciate the great review you have given us. We are very delighted to hear you had a pleasant stay and will continue to be a loyal...More
Made reservations Holiday Inn Express, Heber City .... advertisement said free cancellation. When I went to cancel, they wanted to charge one nights lodging to me. My written confirmation said in RED INK ...FREE CANCELLATION.
I am not happy about this.
I am staying at...More
Response from HIEHeber, General Manager at Holiday Inn Express Heber CityResponded 2 weeks ago
Dear Unhappy Camper:
I am so sorry to hear you were given information different than what you stated you had in writing. Currently I was not aware of any free cancellation promotion. You can cancel up to a certain time period based on your requests....More
It was an average stay. Free breakfast is good and rooms are nice. But nothing that special. Customer service could be better but they were not rude. Pretty good for its price and is a good place if you don’t have much to spend.More
Response from HIEHeber, General Manager at Holiday Inn Express Heber CityResponded 3 weeks ago
Thank you for coming to stay with us. I take great pride in our staff and I sincerely apologize if you were not treated in an outstanding manner. I will share your comments with the staff and point out every guest deserves our best....More
The hotel room was nice and very comfortable and had a view of the airport approach and the beautiful mountain range. The continental breakfast was good. Hot tub was nice, but is open view from the main street and business from across the street. The...More
Response from HIEHeber, General Manager at Holiday Inn Express Heber CityResponded 16 December 2017
Thank you staying with us at the Holiday Inn Express, Heber City, UT. I appreciate you taking the time to complete the survey. I apologize that you did not feel the professionalism of my staff. We recently changed management and I am working with my...More
Response from oconnorjo | Property representative |
Yes it is, it is right at the beginning of the main business area. We share a parking lot with a steakhouse, across the street from Arby's, also across the street from a large plaza with several restaurants in it.
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"odd side for mountain view. Hot tub is very nice"