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All reviewsheber creeperfree internetfridge and microwavehot tubclean roomsmorning breakfast isfitness roomwithout questioncinnamon rollsno big dealking roomgeneral managera great place to staysalt lakethe main streetlong drivemotel
Stayed here for work in the area. Reservation was a but of a pain, but checkin was smooth and friendly. Had a complaint about the room's thermostat that was never solved. Could not get in touch with evening desk clerk for over an hour either....More
Thank Chance G
Response from HIEHeber, General Manager at Holiday Inn Express Heber CityResponded 1 week ago
Dear Chance G,
I sincerely apologize for this inconvenience process for reservation. I will look into the desk clerk on duty and address the issue. I empower my team to take care of our guest first and call manager if needed for guidance or additional...More
We stayed one night in August. The room was huge and clean. Check in was a breeze and there are good restaurants within about a block. The morning breakfast is seemingly the best of all the chains I've tried. I will stay at HI any...More
Thank Donald W
Response from HIEHeber, General Manager at Holiday Inn Express Heber CityResponded 6 August 2017
Dear Don W.,
Thank you for your recent stay here at the Holiday Inn Express Heber, Utah. We greatly appreciate the great review you have given us. We are very delighted to hear you had a pleasant stay and will continue to be a loyal...More
I stayed for business and actually added on an extra day to enjoy the city and relax in the hotel. I have stayed here over the last 3 years and a few GM’s have been in charge. The current one, Stacy Wylie is outstanding!! I...More
Made reservations Holiday Inn Express, Heber City .... advertisement said free cancellation. When I went to cancel, they wanted to charge one nights lodging to me. My written confirmation said in RED INK ...FREE CANCELLATION.
I am not happy about this.
I am staying at...More
Response from HIEHeber, General Manager at Holiday Inn Express Heber CityResponded 9 March 2018
Dear Unhappy Camper:
I am so sorry to hear you were given information different than what you stated you had in writing. Currently I was not aware of any free cancellation promotion. You can cancel up to a certain time period based on your requests....More
It was an average stay. Free breakfast is good and rooms are nice. But nothing that special. Customer service could be better but they were not rude. Pretty good for its price and is a good place if you don’t have much to spend.More
Response from HIEHeber, General Manager at Holiday Inn Express Heber CityResponded 3 March 2018
Thank you for coming to stay with us. I take great pride in our staff and I sincerely apologize if you were not treated in an outstanding manner. I will share your comments with the staff and point out every guest deserves our best....More
Response from oconnorjo | Property representative |
Yes it is, it is right at the beginning of the main business area. We share a parking lot with a steakhouse, across the street from Arby's, also across the street from a large plaza with several restaurants in it.
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"odd side for mountain view. Hot tub is very nice"