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We have been staying at this Holiday Inn in Heber City for many years. This year we were really disappointed. I'm guessing they have changed management. I know this is ranked #2 hotel in Heber, but there's probably only 3 hotels in the whole area....More
1 Thank jannster
Response from HIEHeber, Front Office Manager at Holiday Inn Express Heber CityResponded 24 February 2017
I deeply apologize for the inconvenience you encountered during your stay. Our guest is our first priority during their stay, and to make you feel very uncomfortable and irritated is not acceptable. I have read your review with my staff and let them...More
We arrived at the HIE and immediately noticed that there were no available parking spots, which we brought to the attention of the front desk staff. He advised us to "just park anywhere" and when we circled the lot we noticed at least one car...More
Response from HIEHeber, Front Office Manager at Holiday Inn Express Heber CityResponded 13 February 2017
First off, I would like to apologize for the parking situation and your check in experience. Our main goal is to please all our guest and make them feel confident and welcomed during their stay. We try our best to keep our parking...More
We enjoyed our overnight stay here. Everything was nice, clean and comfortable. The breakfast was wonderful. The check in/out staff was friendly and courteous. The hotel is convenient to other places in the city that can be walked to or driven to.More
Response from HIEHeber, Front Office Manager at Holiday Inn Express Heber CityResponded 30 January 2017
We at the Holiday Inn Express in Heber City Utah would like to say, "Thank you " for choosing to stay with us on your recent visit. It is always a PLUS to hear that our guest felt comfortable and enjoyed their time...More
I'd tried for a couple of months to get tickets for the Ice Castles in Midway for us and our grandchildren. This weekend finally worked out for the tickets and the weather. I'd booked 2 rooms here and was told we'd be able to check...More
Thank Debra Y
Response from HIEHeber, Front Office Manager at Holiday Inn Express Heber CityResponded 24 January 2017
Dear Guest, It saddens me to hear about your check-in situation, and for the issues that occurred during your stay. I sincerely apologize for the experience you had with the stay. I have talked with my Front Desk staff and went over what to do...More
Not much choice where to stay to wait out the bad weather, so was please to find a HIE here. The difference between a queen room and a King "suite" with jacuzzi and fireplace was only $10.00, so we went for it. I was pleased...More
Thank Carol S
Response from IHGService, Guest Relations Manager at Holiday Inn Express Heber CityResponded 28 March 2017
Dear Carol S,
Thank you for your stay and for posting a review on TripAdvisor. Your feedback is extremely important as this will help us to achieve our mission to provide the perfect guest experience. It is nice to hear that you were satisfied with...More
US$114 - US$178 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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Response from oconnorjo | Property representative |
Yes it is, it is right at the beginning of the main business area. We share a parking lot with a steakhouse, across the street from Arby's, also across the street from a large plaza with several restaurants in it.