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Zermatt Resort & Spa

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Zermatt Resort & Spa
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676 Reviews from our TripAdvisor Community

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Showing 670: English reviews
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Orem, Utah
Reviewed 1 week ago via mobile

My husband and I just got back from a wonderful weekend getaway. Check in was easy. The room was clean and nice with a beautiful view. Food was wonderful! Room service was super fast. The indoor pool was beautiful. We went swimming in the crator which was enjoyable. Also a special thank you to Justin who when we had a...

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Thank 551celesteu
Reviewed 2 weeks ago via mobile

Super clean very quite and the best amenities!!! Very close to Park City and Salt Lake City!!! The Bakery at the resort and the Z steak house are extremely good!!! Only small critic the steakhouse is open only Thursday-Saturday!!! But we will be back;-)

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Thank Sasa P
San Diego, California
Reviewed 2 weeks ago

We stayed at Zermatt for the weekend and would commute to Park City to ski. It takes about 25 min to get to Park City which is ok and doesn't feel too far. Plus you get to enjoy beautiful scenery along the drive. Nice and clean hotel. Complimentary parking. Recommend. Nice for families with kids too.

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Thank KZ_Katya
Reviewed 2 weeks ago via mobile

It was great to return to the Zermatt Resort in Midway. I truly love this Resort the staff is so amazing here. They always go apove and beyond. The Corporate meetings were all very good. This is the best Conference Center in the State of Utah. If you are looking to host a Corporate Retreat do look anywhere else Zermatt...

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Thank John O
J-MAC4446, Director of Rooms at Zermatt Resort & Spa, responded to this review

John O, Thank you so much for your kind review! I also want to thank you for returning to visit us again. I have to agree with you as well, that our Conference Center is truly the BEST in the state of Utah! Whether it's a retreat, training, or annual awards banquet we are the place to go to! So...

Saint Louis, Missouri
Reviewed 2 weeks ago

Zermatt was highly recommended by several friends that live in the Salt Lake City area. Location is a little south of Park City, but getting there is very easy for skiing. The resort is extremely nice. We really liked it there, it was bavarian in style, very pretty, particularly if it is snowing. If that is the case it is...

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Thank stlfam2014
J-MAC4446, Director of Rooms at Zermatt Resort & Spa, responded to this review

stlfam2014, Thank you so much for taking the time to share your experience with us. Your feedback is extremely valuable! It is truly a magical experience here during the winter with the snow and the landscape that creates picturesque views! So happy you had a wonderful experience with that and all the activities you participated in. I sincerely apologize for...

Leamington Spa, United Kingdom
Reviewed 3 weeks ago

This is a well run place. The customer service is excellent, my room was very comfortable and quiet. I enjoyed my stay there. I was there for a conference and I stayed on for some skiing. As some people have said, the Swiss decor is not that authentic, but it was well done and it was not over the top...

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Thank Chris V
J-MAC4446, Director of Rooms at Zermatt Resort & Spa, responded to this review

Chris V, Thank you so much for your kind review and for taking the time to share your experience with us! We are quite proud of our 4-diamond conference facilities and the service that is given to all of our groups. Glad you enjoyed the Bakery for breakfast, too. I am quite pleased you found our resort to be well-run...

Layton, Utah
Reviewed 4 weeks ago

My wife and I spent a wonderful weekend at the Zermatt Resort. It is a unique resort designed to make you feel like you're vacationing in the Swiss Alps. Our room was clean and very comfortable. The staff was very friendly and accommodating. We traveled during the off season so our room was less expensive but I would be willing...

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Thank Rich C
J-MAC4446, Director of Rooms at Zermatt Resort & Spa, responded to this review

Rich C, What a great review and thank you for your recommendation! It is our goal to make you feel like you are far away, but yet close to home. So pleased you enjoyed your room, our wonderful customer service, and friendly staff! Glad you found the room to be clean and that you had a romantic weekend. Thank you...

Reviewed 20 February 2017

My sister and I booked a Zermatt room for a girls weekend over Presidents Day weekend. It was a fine room. Late Saturday night we noticed a leak in the bathroom. The next morning we called the front desk to report the problem. They sent Glen from engineering to the room. Glen was kind and wonderful. He declared the room...

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Thank Brooke J
J-MAC4446, Director of Rooms at Zermatt Resort & Spa, responded to this review

Brooke J, First and foremost, my sincere apologies for the delay in responding to your review. I also want to apologize for the lack of customer service and attention you received while you were with us. UNACCEPTABLE! What happened to you is NOT how we do things around here. Regardless of how full we were, your room should have been...

Tallahassee, Florida
Reviewed 19 February 2017 via mobile

Just go to park city and stay in something nicer.... which isn't hard to find. Honestly, it's a dump. Old decor, dusty, dated look and dingy. Maybe it wouldn't be so bad if you didn't have to look at a junkyard outside your window. But even with that view the place needs to be gutted and remodeled.

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Thank marybeth917
J-MAC4446, Director of Rooms at Zermatt Resort & Spa, responded to this review

marybeth917, Thank you for taking the time to share your comments. We appreciate any and all feedback. It's unfortunate that you found our place to be dated and the decor to be old. There are many different locations throughout the resort with incredible views! I invite you to come back and contact me personally so I can place you in...

Reviewed 16 February 2017

I do not write reviews often, but when I feel people have gone above and beyond for me, I take the time to give a well deserved review. My wife and I stayed the night on Valentines Day and we had an incredible experience. The staff was very friendly, and the dinner at Z's was a night to remember. The...

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1Thank Jordan H
J-MAC4446, Director of Rooms at Zermatt Resort & Spa, responded to this review

Jordan H, I want to first thank you for your review and incredible recommendation! Thank you for taking the time to share your experience with us. I'm extremely pleased our staff was able to make your Valentine's Day experience a most memorable one. Thank you so much for using our outlets and experiencing the other amenities we have here on...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting

Additional Information about Zermatt Resort & Spa

Address: 784 Resort Dr, Midway, UT 84049-6463
Region: United States > Utah > Midway
Price Range: RM731 - RM970 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Zermatt Resort & Spa 4*
Number of rooms: 350
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Also Known As:
Zermatt Resort And Spa
Zermatt Hotel Midway
Zermatt Resort Midway
Zermatt Resort Spa
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Questions & Answers

Here's what travellers have asked, with answers from Zermatt Resort & Spa staff and other travellers.
12 questions
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Clemson, South Carolina
Portland, Oregon
2 months ago

See all questions (12)

Questions? Get answers from Zermatt Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Penthouse Suites are a must! Very nice!”
  • View from private deck!
 of 5 bubbles 590jordanh, 16 Feb 2017 | Read review
“I would stay in the main lodge for better access to activities”
 of 5 bubbles I5470VVaaronw, 10 Feb 2017 | Read review
“Ask for a room with a mountain view -- some of them look out onto the loading dock.”
 of 5 bubbles HannaSolo, 25 Jan 2017 | Read review
“Always (no matter hotel) ask for top floors, away from elevators and stair wells. This will help reduce noise traffic.”
 of 5 bubbles angelapF8252MV, 7 Dec 2016 | Read review
“Ask for room in the main area and not the villa. The walk is long.”
 of 5 bubbles TagTexas, 7 Dec 2016 | Read review
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