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Our room was large and clean, but customer service was pretty bad. I thought it might be just one particular person, but unfortunately it was across the board. We won’t be coming back. If you plan on staying here I would rent a car and...More
Really nice lodging option for a couple or small family. This is a time share condo property. We were in Room 219 which was a studio apartment. I was there with my girlfriend. The room does have a sofa sleeper for the kids. Great kitchen...More
everything about this resort was great. The service was more than commendable. We never had a problem getting a ride anywhere within the city limits and Alberto was always available. If given the chance, we would definitely return. We loved the pool and Jacuzzi ,...More
I've owned one or two weeks here for quite some time. It is almost impossible to get what I've paid for. The place is nice, but I wish I didn't own my weeks anymore.
Friendly staff, and the shuttle service is convenient.
Our family stayed here for a week and it snowed one night and we had no heat:
Friends told us that in August they had no air:
The hot tub was so hot that we couldn’t sit in it.
The two bedroom we had was...More
Thank Karen S
Response from Gage J, General Manager at Park Plaza ResortResponded 21 October 2017
At this time of the year the weather has changed unexpectedly, however which is for sure is that during he month of August we did have air. On regular basis the Front Desk clerks explained the fees the property charges and also you...More
Response from Dorothy T | Reviewed this property |
I went directly to the hotel. Because it is a timeshare style resort, it is actually cheaper if you book online through a 3rd Party. Yes, I thought that was crazy too. Booking com gave us the best deal. (They are all much... More
I went directly to the hotel. Because it is a timeshare style resort, it is actually cheaper if you book online through a 3rd Party. Yes, I thought that was crazy too. Booking com gave us the best deal. (They are all much the same when online). Compare quotes. Make sure the price shows the taxes and services charges INCLUDED and any resort fees. Can make a big difference. We got stung twice by another company for not realizing. I stood in the lobby while I booked online, completed the transaction and then booked in. Staff were very friendly.