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Waldorf Astoria Park City

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1,238 Reviews from our TripAdvisor Community

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Showing 1,227: English reviews
Reviewed 3 days ago NEW

We had a fabulous stay at the Waldorf Astoria Park City over Thanksgiving. The property is grand and the service is second to none! When we arrived, we had an issue with our room that the General Manager went way above and beyond to make right. We couldn’t have been happier with the response and it was a great reminder...

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Helpful?
Thank tb3704
Corinth, Texas
Reviewed 3 days ago NEW

Wanted to love this hotel. There are things to love but the bad outweigh the good, so to me, not worth the money. Check in was friendly and professional. Only thing I ever ask for in a hotel is dark & quiet. Was told I was upgraded since I am a Diamond member. Sadly the "upgrade" overlooked the entrance that...

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Thank jmho4u
Texas, United States
Reviewed 1 week ago

You would expect a larger, more spacious room from this hotel brand -- Waldorf Astoria Internet was almost impossible to use - which is unacceptable. Restaurant was very slow because of lack of personnel.

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1Thank Lawrence R
Georgetown, Texas
Reviewed 1 week ago

We have been to the Waldorf in Park City three times now and we absolutely love everything about our stay. The staff provides the best service possible and the concierge was creative in helping us find things to do when the snow hadn't arrived yet. Wonderful hotel, management, staff and destination.

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1Thank davez678
Lancaster, United States
Reviewed 1 week ago

Park City itself present an abundance to all the senses that one has, add to this the luxury and outstanding service of the Waldorf and your time there could not be better! Lacking an early snow, our stay was superb! I visit the area on business up to several times a year, and the Waldorf provides the perfect setting and...

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Thank Michael D
WAPC_Team, General Manager at Waldorf Astoria Park City, responded to this review

Hello Michael D, I couldn't agree with you more. Finding a location where you can unwind and enjoy new ambiance and experiences is special. We are grateful you found this with us. Thank you for the wonderful review. We hope to see you again soon. Sincerely, Kerry Hing General Manager Kerry.Hing@WaldorfAstoria.com

kansas city
Reviewed 2 weeks ago

When I arrived at 9pm -- the fire alarm was going off. I was told that is was just malfunctioning and they were getting it fixed. At midnight, it was still going off and on and I asked for earplugs, After that, I called the front desk because I heard rushing water in the hallway -- it was during like...

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5Thank kcmom57
WAPC_Team, General Manager at Waldorf Astoria Park City, responded to this review

Hello Kcmom 57, Thank you for taking the time to share your experience on Trip Advisor. We had a water main coming into our beautiful hotel break unexpectedly. A force majeure accident such as this is something every hotelier dreads. I am proud of how hard our wonderful managers and team members worked to make the best of the situation....

Blanding, United States
Reviewed 2 weeks ago

Great hotel, clean, staff is excellent and helpful, don't pass up the opportunity to stay at this hotel. You won't regret staying here. The bellmen were excellent and served us extremely well. The pool was great, the hot tubs were broken, but other than that, you need to take advantage of staying here if you get the chance.

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Helpful?
Thank Kyle H
WAPC_Team, General Manager at Waldorf Astoria Park City, responded to this review

Hello Kyle H, We are grateful you took the time to share your experience at our hotel with fellow travelers. Indeed we do have the best bellmen in the industry. We hope to see you again soon. Sincerely, Kerry Hing General Manager Kerry.Hing@WaldorfAstoria.com

Reviewed 3 weeks ago via mobile

Probably the best service I have ever gotten in my hotel staying experience. They sent us a card every day, made sure our stay was memorable and the drinks by the pool were cheaper than an average 5 star hotel. Loved it so much we might get a vacation home here

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Thank Nina N
WAPC_Team, General Manager at Waldorf Astoria Park City, responded to this review

Hello Nina N, We would love to see you purchase a residence in Park City! It's truly one of the best little mountain towns in the world. Thank you for allowing us the honor of taking care of you while visiting. Sincerely, Kerry Hing General Manager Kerry.Hing@WaldorfAstoria.com

Kaysville, United States
Reviewed 3 weeks ago

The property and staff is 2nd to none. The location in Park City could not be more majestic. We were presently surprised by the size of the room since we were given a complimentary upgrade to a suite. However, we were celebrating my wife's 40th birthday and the one things she wanted to do was relax in a hot tube....

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Thank spencerm811
WAPC_Team, General Manager at Waldorf Astoria Park City, responded to this review

Hello Spencerm811, It would be my pleasure to welcome you back. We will make your next stay perfect, including a great hot tub experience. Please email me at your convenience. Thank you for sharing your experience with Trip Advisor. Sincerely, Kerry Hing General Manager Kerry.Hing@WaldorfAstoria.com

Central Point, Oregon
Reviewed 3 weeks ago

Loved this hotel, amazing pool courtyard. Fire places everywhere. Friendly helpful employees everywhere. Have to mention Brandon & Dillion in powder restaurant. Great service from these professionals. The food is Great at powder as well. Loved the big rooms. Can't wait to come back.

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Helpful?
Thank Dave W
WAPC_Team, General Manager at Waldorf Astoria Park City, responded to this review

Dear Dave W, We are grateful for your Five Star review. Thank you! We have extraordinary team members and I am glad they exceeded your expectations. All the best until we see you again. Sincerely, Kerry Hing General Manager Kerry.Hing@WaldorfAstoria.com

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair Access
  • Ski-In / Ski-Out
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Waldorf Astoria Park City

Address: 2100 Frostwood Drive, Park City, UT 84098-6522 (Formerly Dakota Mountain Lodge & Golden Door Spa)
Region: United States > Utah > Wasatch Range > Park City
Price Range: RM1,304 - RM6,528 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Waldorf Astoria Park City 4.5*
Number of rooms: 175
Reservation Options:
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Also Known As:
Waldorf Astoria Park City Hotel Park City
Waldorf Astoria Park City Utah
Hotel Style:
#1 Top resorts Hotel in Park City
#4 Romantic Hotel in Park City
#5 Spa Hotel in Park City
#5 Luxury Hotel in Park City
#8 Family Hotel in Park City
#12 Business Hotel in Park City
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Questions & Answers

Here's what travellers have asked, with answers from Waldorf Astoria Park City staff and other travellers.
8 questions
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Friendswood, Texas
2 months ago
Sao Paulo, SP
over a year ago
San Francisco, California

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Questions? Get answers from Waldorf Astoria Park City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“This is a large facility. If you don't want to walk far to the lobby area, you may want to mention this when you check in.”
 of 5 bubbles LovingLifeNM, 3 Nov 2016 | Read review
“We love the view over the pool looking towards the sunset and mountains.”
  • gorgeous views from our suite
  • excellent kitchen in the suites, what more can you ask for?
 of 5 bubbles Paris718, 30 Oct 2016 | Read review
“Ask for a room by the elevators. It's a long walk down the hallways the way this hotel is laid out.”
 of 5 bubbles trevorc35, 17 Oct 2016 | Read review
“My preferred room choice is facing the pool! The firepits are glowing each night!”
 of 5 bubbles Nikele_W, 11 Oct 2016 | Read review
“Get the room with the kitchens. You'll end up with a whole condo of high end amenities.”
 of 5 bubbles frankwyman, 18 Sep 2016 | Read review
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