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Waldorf Astoria Park City

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Waldorf Astoria Park City
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1,298 Reviews from our TripAdvisor Community

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Showing 1,284: English reviews
Orlando, Florida
Reviewed 15 December 2015 via mobile

We had a great time at the Waldorf overall. It's a solid four diamond resort, not five like the Stein Eriksen, but a good overall experience. Our two-story suite was amazing! It had a full kitchen with Viking appliances, a jet tub in the master bath, comfy bed, and three fireplaces, one being outside on the balcony. The food and...

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Helpful?
Thank CAW55
WAPC_Team, General Manager at Waldorf Astoria Park City, responded to this review

Dear CAW55, We are grateful you stayed with us and for the honest and kind review. We will take both the positive and constructive feedback to heart. Thank you. Sincerely, Kerry Hing General Manager Kerry.Hing@WaldorfAstoria.com

Saint Petersburg, United States
Reviewed 13 December 2015

This was our very first exposure to any Waldorf Astoria property and I cannot say enough positive things about how we were treated before, during and after our stay. Exceeded expectations. Check-in was flawless and the entire property looks exquisite. Spa amenities are terrific and access to the slopes is seamless via dedicated Frostwood gondola. The nightly shuttle that whisks...

Review collected in partnership with Waldorf Astoria
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Helpful?
Thank Jason M
WAPC_Team, General Manager at Waldorf Astoria Park City, responded to this review

Hello Jason M, Nothing thrills me more than to hear that your first experience with Waldorf Astoria was exceptional. Thank you! Please know you are always welcome the next time your travels bring you to the mountains of Utah. Sincerely, Kerry Hing General Manager Kerry.Hing@WaldorfAstoria.com

china
Reviewed 8 December 2015

Our trip was during Thanksgiving week. It is that time of year when things are slower in Park City and snow determines if there are any winter activities. We lucked out. There was enough snow for skiing, snowshoe and tubing. The Chef Concierge, Christie Bambery was wonderful in assisting us with equipment rentals (they came right to our suite!) and...

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Helpful?
Thank seetheworld711
WAPC_Team, General Manager at Waldorf Astoria Park City, responded to this review

Dear Seetheworld711, We are glad that in your quest to "see the world" you found the Waldorf Astoria Park City. Thank you for staying with us and for the wonderful review. May your travels be filled with adventure and great memories. Sincerely, Kerry Hing General Manager Kerry.Hing@WaldorfAstoria.com

Reviewed 7 December 2015

This hotel really knows how to pamper their guests. From our wonderful concierge, Michael, who assisted us with pre-trip planning to the bell hop who drove us and picked us up all around town to the individuals who assisted us with our ski equipment in the Empire Room...outstanding service all around. The location is more than convenient to any of...

Review collected in partnership with Waldorf Astoria
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1Thank williamnG9592AW
WAPC_Team, General Manager at Waldorf Astoria Park City, responded to this review

Hello WilliamG9592AW, Park City is an amazing destination and you are correct, our location is truly superb. Thank you for allowing us to take care of your ski vacation. Thank you for taking the time to write about your experience. Sincerely, Kerry Hing General Manager Kerry.Hing@WaldorfAstoria.com

Windermere, Florida
Reviewed 6 December 2015 via mobile

I'm most impressed by the staff's level of service and their concern for our wonderful experience. Powder was great for breakfast. Our room is incredible; full kitchen, full living room, 2 bathrooms and a full washer and dryer ... we may never leave! ;) Ahhhhhhh ...

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Thank Jesstisko
WAPC_Team, General Manager at Waldorf Astoria Park City, responded to this review

Hello Jesstisko, Thank you for the terrific review of our resort. Feel free to stay as long as you like and know that you are always welcome back the next time you are in Park City. Sincerely, Kerry Hing General Manager Kerry.Hing@WaldorfAstoria.com

Park City, Utah
Reviewed 2 December 2015 via mobile

Ok part of the spa is under construction so I didn't get to enjoy it all. They notified me in advance so I was prepared. Had a massage and facial. Both quite luxurious and I left pampered. Outstanding staff attention. Beautiful facility for what I saw.

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Helpful?
Thank NikR
WAPC_Team, General Manager at Waldorf Astoria Park City, responded to this review

Hello NikR, We are very fortunate to have a truly fantastic spa team and facility. Thank you for letting us pamper you for a day. Hopefully you can come back and enjoy a full weekend with us soon. Sincerely, Kerry Hing General Manager Kerry.Hing@WaldorfAstoria.com

Kansas City, United States
Reviewed 1 December 2015

The hotel is gorgeous as expected and the people who work in the spa are absolutely amazing. The restaurant and bar are woefully understaffed. You will see lots of "management" running around with their hair on fire for no reason and not helping the staff. Not cool.

Review collected in partnership with Waldorf Astoria
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1Thank Elissa H
WAPC_Team, General Manager at Waldorf Astoria Park City, responded to this review

Dear Elissa H, Please accept my personal apology that our staffing was not to the standard required to meet your expectation. We strive to improve with every honest response we receive. Thank you. Sincerely, Kerry Hing General Manager Kerry.Hing@WaldorfAstoria.com

Park City, United States
Reviewed 30 November 2015

I took my family to Park City for Thanksgiving and skiing. We were very excited to stay at the Waldorf Astoria Park City. We have stayed at the WA in NYC and love the hotel. This vacation was very different. A very low level of service at checkin, followed by too problems that took way too long to sort out....

Review collected in partnership with Waldorf Astoria
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3Thank Bryan R
WAPC_Team, General Manager at Waldorf Astoria Park City, responded to this review

Dear Bryan R, We work hard to make our resort a wonderful environment for everyone. Please accept my apology for letting you down during your recent stay in Park City. We'd like the chance to earn your confidence back. Please reach out to me personally. All the best. Sincerely, Kerry Hing General Manager Kerry.Hing@WaldorfAstoria.com

Sandy, Utah
Reviewed 30 November 2015 via mobile

Had a lovely stay this past weekend. Found out upon checkin that the rollaway bed for our child we had confirmed with the Hilton reservation phone agent wasn't able to fit in their standard room after all, as the check in agent says the room "is quite small". That caused a few minutes of panic for me but thankfully because...

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Thank xtravelislifex
WAPC_Team, General Manager at Waldorf Astoria Park City, responded to this review

Dear xtravelislifex, We are grateful for your wonderful and very thorough review. Thank you for choosing to stay with us for your staycation. We hope to see you the next time you head up the canyon to Park City. All the best! Sincerely, Kerry Hing General Manager Kerry.Hing@WaldorfAstoria.com

Tokyo
Reviewed 29 November 2015

We just stayed here around Thanksgiving time. The service was outstanding. From the concierge to the valets...just amazing. The best part was the s'mores in the evening! We were there too early to ski in the canyons area, but I imagine it would be great once there's more snow.

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Helpful?
Thank kristintokyo
WAPC_Team, General Manager at Waldorf Astoria Park City, responded to this review

Hello Kristintokyo, We pride ourselves on being a family friendly resort. Thank you for letting us take care of your family over Thanksgiving holiday. S'mores are my favorite too! Sincerely, Kerry Hing General Manager Kerry.Hing@WaldorfAstoria.com

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Ski-In / Ski-Out
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting

Additional Information about Waldorf Astoria Park City

Address: 2100 Frostwood Drive, Park City, UT 84098-6522 (Formerly Dakota Mountain Lodge & Golden Door Spa)
Region: United States > Utah > Wasatch Range > Park City
Price Range: RM1,186 - RM13,161 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Waldorf Astoria Park City 4.5*
Number of rooms: 175
Reservation Options:
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Also Known As:
Waldorf Astoria Park City Hotel Park City
Waldorf Astoria Park City Utah
Hotel Style:
#1 Top resorts Hotel in Park City
#4 Romantic Hotel in Park City
#5 Spa Hotel in Park City
#5 Luxury Hotel in Park City
#8 Family Hotel in Park City
#12 Business Hotel in Park City
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Questions & Answers

Here's what travellers have asked, with answers from Waldorf Astoria Park City staff and other travellers.
8 questions
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Friendswood, Texas
5 months ago
Sao Paulo, SP
over a year ago
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Questions? Get answers from Waldorf Astoria Park City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“7th floor view of mountains is awesome”
 of 5 bubbles jtaylortravel, 17 Feb 2017 | Read review
“We wanted a view over the pool and were not disappointed ...would suggest looking online at the website.”
 of 5 bubbles Brad945, 12 Feb 2017 | Read review
“Request a higher floor and a room that overlooks something besides another building.”
 of 5 bubbles 3tonkies, 23 Jan 2017 | Read review
“Suites are very nice, with fully stocked kitchens, when they are prepared correctly”
 of 5 bubbles stepheno923, 8 Jan 2017 | Read review
“rooms that face the mountain are lovely”
 of 5 bubbles 787sallyb, 12 Dec 2016 | Read review
5 of 5