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Westgate Park City Resort & Spa

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Westgate Park City Resort & Spa
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722 Reviews from our TripAdvisor Community

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Showing 712: English reviews
Australia
Reviewed 3 days ago NEW

I believe this place has an identity crisis. Is it a hotel or is it a private owned condo's building? Confusing layout in an enormous (too large) building and far too much walking to get to where you mostly need to be. Dated decor and whilst we where in residence early in the New Year, we witnessed 4 separate major...

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Helpful?
Thank ScottSki88
New York City, New York
Reviewed 5 days ago NEWvia mobile

I left Deer Valley where I had stayed 5 nights at a true 5 star resort just before Christmas. I loved that hotel. I moved to this hotel, Westgate in the Canyons, on the 24th to experience another part of the greater Park City area. First impression, awesome. They picked us up from our hotel in Deer Valley, no charge,...

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Helpful?
Thank Min H
Payson, Arizona
Reviewed 6 days ago NEW

We purchased and plan to visit Westgate every summer. Buyer beware of sales lies - we were told we had access to amenities even when not staying at Westgate Park City. I checked with main lobbey staff and learned that statement was a lie - a member who is not a registered guest may use amenities only after purchasing a...

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Helpful?
Thank Beavercreeked
Reviewed 6 days ago NEW

After reading reviews for this place, I expected more. The staff is nice enough. We were checked in without issue, but there is another desk and staff that helps navigate you to your room. That staff also does the luggage and car valet and seems somewhat disorganized. We also found that finding your way around the building is very confusing....

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Helpful?
Thank Shauna S
WestgateGuestRels, Guest Relations Manager at Westgate Park City Resort & Spa, responded to this review

Thank you for sharing your feedback with us. We are glad to know that you enjoyed the friendliness of our staff during your stay. Our resort consists of four lodges: Bear Lodge, Elk Lodge, Moose Lodge, and Bison Lodge. Depending on where you are located on property, in order to get to another location of our resort, you may have...

Chicago, Illinois
Reviewed 1 week ago

We arrived late and tired. We checked in and received key cards from a friendly clerk at the front desk. Our unit did not have a key card slot on the door, however: only a keypad. We tried a code that had been emailed to us, but the code did not open the door. We called the front desk and...

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Helpful?
1Thank brad2017161
WestgateGuestRels, Guest Relations Manager at Westgate Park City Resort & Spa, responded to this review

Thank you for your review. We certainly do our best to ensure our guests’ overall satisfaction. We know how many choices you have when staying in this city and we are glad you chose our facility. It is certainly not our intentions for our guests to experience anything similar to what you may have endured and we hope that your...

Gainesville, Florida
Reviewed 1 week ago via mobile

We had a 1 bedroom villa, 2 kids and 2 adults. It had everything we needed, it's nice to have a kitchen and in my mind worth it. The room even had some board games and movies which we enjoyed. Location was ok, we took uber everywhere we needed to go while paying way less than a rental. My only...

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Helpful?
Thank drinkpink2012
WestgateGuestRels, Guest Relations Manager at Westgate Park City Resort & Spa, responded to this review

Thank you for sharing your feedback. We are pleased that you enjoyed our units along with our resort amenities. As you mentioned, we are located just minutes away from major attractions and restaurants. Please keep in mind that during a national holiday, the hours of operations for many businesses may change. Thank you for staying with us and we look...

Reviewed 1 week ago

Let me just start with, the spa team is incredible, and I highly recommend getting a service there. I have personally been in the spa industry for a decade, and I am so impressed with the spa manager, Michelle, and her team there. Absolutely wonderful experience with them. I highly recommend Gabriel for body work. They are working towards using...

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Helpful?
4Thank Annie A
WestgateGuestRels, Guest Relations Manager at Westgate Park City Resort & Spa, responded to this review

Thank you for sharing your review with us. It is such a delight to know that you enjoyed the service provided to you from our staff at our spa. Your review will certainly allow us to reward them for a job well done. In regards to your experience in our hot tub spa, we certainly hope that you were able...

Cape Coral, Florida
Reviewed 1 week ago via mobile

Helpful and very personable staff. Everything you need is on site; equipment rental, fine and casual dining, and a simple market. Would recommend this resort without hesitation. The shuttle service from the resort to area establishments was invaluable.

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Helpful?
Thank ginnycraft
WestgateGuestRels, Guest Relations Manager at Westgate Park City Resort & Spa, responded to this review

Thank you for sharing your feedback. We are thrilled that you found our staff to be helpful and accommodating to your needs. It is great that you enjoyed our resort amenities and the convenience of the shuttle service. We hope to see you again soon! Lissy

Reviewed 1 week ago via mobile

Had a wonderful massage by Marie after 2 days of skiing. Perfect pressure. The waterfall relaxation pool and waiting areas are a nice touch. Also enjoyed the many amenities the spa has to offer, sauna and steam room. Made for an enjoyable break from skiing.

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Helpful?
Thank Barry H
WestgateGuestRels, Guest Relations Manager at Westgate Park City Resort & Spa, responded to this review

Thank you for visiting our Serenity Spa. We are thrilled that you had a relaxing experience. It is great that you enjoyed our sauna and spa. We look forward to seeing you again soon! Lissy

Reviewed 2 weeks ago

We just spent Christmas at the Westgate in Park City and again I am so impressed by the quality of the service. Everyone, from the valets, to the front desk, to the engineers to the housekeeping staff, everyone is so attentive and courteous. They all acknowledge you and say hello and the entire staff is gracious and ready to help....

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Helpful?
Thank OneFitnessCampDiana
WestgateGuestRels, Guest Relations Manager at Westgate Park City Resort & Spa, responded to this review

Thank you for sharing your review with us. We are quite thrilled to know that you were able to enjoy experiencing our lovely resort amenities that we have to offer to our guests and that you were able to enjoy all aspects of your stay. It is such a delight to know that you were able to enjoy a lovely...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Ski-In / Ski-Out
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
  • Shuttle Bus Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Westgate Park City Resort & Spa offers a memorable vacation for all seasons. A Ski-in/Ski-out resort with ski valet located directly next to the RedLine Gondola for winter fun, and close to all the summer fun activities as well. Westgate Park City Resort & Spa also features the full service Serenity Spa by Westgate, Drafts Sports Bar and Grill for great food and beer overlooking the ski lifts and Wasatch Mountains, Edge Steakhouse for a cutting edge culinary experience, Marketplace that proudly brews Starbucks coffee and has a vast selection of beer, wine, spirits, groceries and sundries, features Utah's largest Indoor/Outdoor pool, and is the only resort to offer free shuttle service to downtown, local shopping and area events. Choose from fully furnished Studio Villas to Luxury and Signature Four Bedroom Villas, featuring kitchens, whirlpool tubs, steam showers and fireplaces. ... more   less 

Additional Information about Westgate Park City Resort & Spa

Address: 3000 Canyons Resort Drive, Park City, UT 84098-6552
Region: United States > Utah > Wasatch Range > Park City
Price Range: RM978 - RM4,612 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Westgate Park City Resort & Spa 4.5*
Number of rooms: 488
Reservation Options:
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Also Known As:
Westgate Park City Hotel Park City
Westgate Park City Resort And Spa
Westgate Hotel Park City
Westgate Park City Resort & Spa Utah
Hotel Style:
#2 Top resorts Hotel in Park City
#6 Business Hotel in Park City
#7 Ski-In / Ski-Out Hotel in Park City
#7 Spa Hotel in Park City
#8 Luxury Hotel in Park City
#18 Family Hotel in Park City
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Questions & Answers

Here's what travellers have asked, with answers from Westgate Park City Resort & Spa staff and other travellers.
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Questions? Get answers from Westgate Park City Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“check in as early as possible.”
 of 5 bubbles Beavercreeked, 11 Jan 2017 | Read review
“I did not stay in the hotel, only received spa services.”
 of 5 bubbles anniea312, 6 Jan 2017 | Read review
“find one not near the mountain service area (snowmobiles leaving early in the am)”
 of 5 bubbles SwissPhiss, 2 Jan 2017 | Read review
“Self parking is convoluted; take advantage of the free valet and then it won't matter where your room is.”
 of 5 bubbles patrickfS6515EE, 29 Nov 2016 | Read review
“The 1 Bedroom Grand is very spacious and nice. If you add the lock off you can accommodate 2 families comfortably with plenty of room.”
 of 5 bubbles I3232EDtinal, 20 Nov 2016 | Read review
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