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Shadow Ridge Resort Hotel

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Shadow Ridge Resort Hotel
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240 Reviews from our TripAdvisor Community

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Showing 235: English reviews
Denver, Colorado, United States
Reviewed 3 weeks ago via mobile

The hotel is clean and quiet. It has an underground parking garage. Front desk is not staffed 24/7 during the period of our stay, but when we called the after-hour number when checking-in at 5 AM, we immediately got help. Amenities are functional. The only thing we wish the hotel would improve on is Wi-Fi signal strength.

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Helpful?
Thank Alex8172013
Jason R, General Manager at Shadow Ridge Resort Hotel, responded to this review

Thank you for staying at the Shadow Ridge Resort Hotel. We do have shortened Front Desk Hours during the off season, we do have someone on call twenty four hours a day for any problems that might arise. We have made strides to improve our WiFi, so that all can enjoy and stay connected while staying at Shadow Ridge.

Reviewed 11 October 2016

Place was good, it was the off season so there wasn't someone at the desk 24hrs a day. I had loud people next to me my last night, they were partying and I could hear everything. Walls aren't very thick. But good for the price.

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Helpful?
Thank Kevin L
Jason R, General Manager at Shadow Ridge Resort Hotel, responded to this review

Thank you for the review! While we do have limited desk hours in the off season Mondays thru Wednesdays, we do however have staff around 24hrs to assist with these issues. Next please just the call the front desk and you will be routed to someone that can assist you with your needs.

Middle Park, Australia
Reviewed 5 October 2016

This is a good centrally located hotel and condominium complex in Park City. The room was lovely - spacious and clean. Unfortunately, despite quoted prices of ~US$80 per night, I was charged $150 for one night in a hotel style room. At the end of a long day's travelling, few people are interested in arguing about room rates. I consider...

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Helpful?
1Thank Luci2307
Jason R, General Manager at Shadow Ridge Resort Hotel, responded to this review

I’m sorry that your rate got mixed up and we would be glad to take care of it for you. Sometime rates do get mixed up and we will make it right. Please call us so we can do that for you. Thank you for your review and we hope you come back and stay with us again while not...

Reviewed 22 September 2016

everything was ok ,except I was double billed. from sept 9 & its now sept 22 & its still not corrected.Check your bill. I was told it was corrected at the reception ,but it was not. Now I have to deal with the credit card company.

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Helpful?
Thank stanley irina p
Jason R, General Manager at Shadow Ridge Resort Hotel, responded to this review

Thank you for staying at Shadow Ridge Resorts. We appreciate your feedback and will pay close attention to the areas lacking. I apologize for the mistake please contact the front desk if the issue continues. We strive to provide excellent customer service to every guest.

Phoenix, Arizona, United States
Reviewed 23 August 2016 via mobile

We arrived in Park City on our 9th day on the road. Up until this point, we stayed in all kinds of accommodations (a teepee, three cabins, a fire tower, and a houseboat). Having a modern room with a giant shower with power jets on two walls was heaven! We all slept like babies in the big, plus King-sized beds...

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Helpful?
1Thank LittleLisa1974
Jason R, General Manager at Shadow Ridge Resort Hotel, responded to this review

Thank you for your compliments, our units are comfortable and spacious. A home away from home. We are walking distance to the mountain and to downtown Park City.

Orlando, Florida
Reviewed 23 August 2016 via mobile

Great location near Main St. in Park City. Close walk to shuttles and ski lifts. Rooms are owner condos so conditions may not be consistent. The carpet in our first room was deplorable but management was very responsive. They said the carpeting was scheduled to be replaced but willingly moved us to a different room which was beautiful!

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Helpful?
Thank Michael H
Jason R, General Manager at Shadow Ridge Resort Hotel, responded to this review

Thank you for staying at Shadow Ridge Resort. We are glad to hear that you were able to get a room meeting all you needs. Every unit is different from another, but all very beautiful.

Port Orchard, Washington
Reviewed 21 August 2016 via mobile

Check in is at 4:00. We arrived a little early and our room wasn't ready. We were just told they would clean it as soon as possible. We didn't get into our room until after 5! I just felt the front desk should have been able to tell us how long the wait would be so we could have left...

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Helpful?
Thank Sarah_SQ6334SQ
Jason R, General Manager at Shadow Ridge Resort Hotel, responded to this review

Thank you for your comments. It does help us improve and make the hotel better. We are in a convenient location where you can enjoy many summer and winter activities. We hope you keep Shadow Ridge in mind for a future trip to Park City.

Reviewed 12 August 2016 via mobile

The room was clean, and the beds were nice. But there were a couple things that got on my nerves. The only trash container was the size of an ice bucket. All of the lights in the room had super bright, blue white, LED bulbs that were intense at night. The thermostat was locked, so if you're hot, go stand...

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Helpful?
Thank Janae C
Jason R, General Manager at Shadow Ridge Resort Hotel, responded to this review

I apologize for the little annoyances. Those are items that we can address and take care of. Please call us at the front desk next you stay and we can take care of request or items you are dissatisfied with. We want every guest to enjoy their stay.

Akron
Reviewed 8 August 2016

Great location, friendly staff, and beautiful views. Had a 4th floor room with a balcony. Comfy bed and nice layout to the room. Small out door pool. Sauna, work out room, and hot tub inside. 2 parking garages for off street protected parking. (You need to use your room key to access the garage and elevator). No fault of the...

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Helpful?
Thank Charlene G
Jason R, General Manager at Shadow Ridge Resort Hotel, responded to this review

Thank you for staying at Shadow Ridge. We do have a great location and thank you for recognizing the staff. We are conveniently located walking distance to Historic Main street and Park City Mountain Resort.

Los Angeles, California
Reviewed 5 August 2016

First off, the front desk woman (long, dark hair, olive complexion - can't recall her name) was awesome. Our neighbors became a huge, obnoxious, noisy group and she immediately took care of the problem. Also, we passed by a room where we heard parents abusing a child. We told her, and she ran to the room to check things out....

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Helpful?
Thank Micgrey1967
Jason R, General Manager at Shadow Ridge Resort Hotel, responded to this review

Thank you for staying at Shadow Ridge Resort. We strive to provide excellent customer service to all our guest, so everyone can have a great vacation. We are glad to hear you found your units enjoyable.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Self-Serve Laundry
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Parking
  • Meeting Rooms
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)

Stunning views and uncommon affordability make this resort property an ideal destination for couples, friends, families, and of course, larger business groups - home to more than 4,000 square feet of meeting space between four rooms.

Besides Shadow Ridge's exceptional proximity to the ski resort, guests enjoy being close to the galleries, restaurants, boutiques, and nightlife of Park City's Historic Main Street -- just a short half-mile walk or an even shorter half-mile ride via our complimentary on-demand shuttle service. And guests will find no easier access to ski and snowboard rentals than the clothing and rental shop that neighbors the front desk in our newly-remodeled lobby. Moreover, the Park City Municipal Golf Course is just steps away and transforms into a cross country skier's dream in winter, winding through rolling low hills and snow-tipped old growth trees.

Choose from a variety of accommodations, including everything from smaller hotel rooms with cozy private balconies to spacious 1- and 2-bedroom condos complete with full kitchens, warm fireplaces, and comfortable dining areas.

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Additional Information about Shadow Ridge Resort Hotel

Address: 50 Shadow Ridge Rd, Park City, UT 84098
Region: United States > Utah > Wasatch Range > Park City
Price Range: RM516 - RM2,176 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Shadow Ridge Resort Hotel 2.5*
Number of rooms: 150
Reservation Options:
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Also Known As:
Shadow Ridge Hotel Park City
Shadow Ridge Park City
Shadow Ridge Resort Hotel Park City, Utah
Hotel Style:
#6 Top resorts Hotel in Park City
#21 Family Hotel in Park City
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Questions & Answers

Here's what travellers have asked, with answers from Shadow Ridge Resort Hotel staff and other travellers.
2 questions
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Questions? Get answers from Shadow Ridge Resort Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“good view, close to downtown, friendly.”
 of 5 bubbles kevinlD5471KD, 11 Oct 2016 | Read review
“A good room is one provided at the advertised price.”
 of 5 bubbles Luci2307, 4 Oct 2016 | Read review
“Rooms have balconies, so the higher the floor, the better the view.”
 of 5 bubbles T5026OHdavidw, 14 Jul 2016 | Read review
“Make sure you ask for a full kitchen and king bed. They tried putting me the wrong room.”
 of 5 bubbles NancyL26, 15 Jun 2016 | Read review
“Ask for a ski area view, but will probably pay more.”
 of 5 bubbles W3496XUmarks, 1 Apr 2016 | Read review
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