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Residence Inn Provo

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Traveller (65)
Room & Suite (39)
Dining (6)
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Overview
  • Excellent64%
  • Very good23%
  • Average7%
  • Poor3%
  • Terrible3%
Travellers talk about
“bedroom suite”(8 reviews)
“front desk”(62 reviews)
“nice kitchen”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Shuttle or Taxi Services
Suites
3 Star Hotel
All hotel details
Additional information
Offers from Residence Inn Provo
Special Offer: Member Rates
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Offers from Residence Inn Provo
Special Offer: Member Rates
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Rooms
9 Jul10 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (355)
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351 results
Traveller rating
218
80
27
15
11
Traveller type
Time of year
LanguageEnglish
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218
80
27
15
11
Show reviews that mention
All reviewsbedroom suitefront desknice kitchenriver traillaundry roomevery morningfire pitlong termnice propertythe kitchen staffbyu campusgreat customer servicewonderful staybed was very comfortablemarriott propertiesquiet locationwould definitely stay here again
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1 - 5 of 351 reviews
Reviewed yesterday via mobile

We've stayed here for years, but not anymore. It has just gotten too old and gone too long without a remodel. The truth is, I would rather stay at another chain altogether, except we must have a two-bedroom, two-bath suite. Residence Inn is the only...More

Thank DreamSeeker94
Reviewed 4 days ago via mobile

I love this property, great location, functional and comfortable rooms with great service. The rooms are large with seperate bedroom and lounge areas with kitchenette facilities, fridge, microwave, small stove etc. The beds are very comfortable and the facilities well maintained, modern and pleasant. This...More

Thank Stephen W
Response from Walker B, Operations Manager at Residence Inn ProvoResponded 3 days ago

Thank you for your great review! We will be sure to share your kind comments with the hotel staff! We're pleased to hear that we were able to make a positive impact on you during your time with us.

Reviewed 2 weeks ago

Our room smelled so bad-like stinky feet. WOW! We opened the window but it didn't do any good. The carpets & upholstery need steam cleaned at the very least. Called front desk and asked for air freshener--- no response. Has seperate bathroom area attached to...More

Thank DisneyFan30
Response from Walker B, Assistant General Manager at Residence Inn ProvoResponded 1 week ago

Thank you for taking the time to review our hotel. We apologize that our property did not meet the standard that it should be at. I can understand how unpleasant a stay would feel in a stinky room and apologize that you had to experience...More

Reviewed 4 weeks ago

We stayed for several days over a busy weekend and I can't tell you how impressed I was with this hotel! The service was outstanding. They were friendly, helpful, and quick to respond to our requests, unlike other hotels I've been to in that area....More

1  Thank lvo1119
Response from Walker B, Assistant General Manager at Residence Inn ProvoResponded 1 week ago

Thank you for your outstanding review! It is our goal to create an exceptional experience for each and every guest. We're pleased to hear that you and your family had a great experience while at our hotel. We will be sure to share your feedback...More

Reviewed 18 May 2018

The staff is so kind, helpful, and friendly. The room was clean, well laid out (which I know sounds silly, but it makes a difference when you're packing things up and have places to be), and just a nice place to be. There are nice...More

Thank Jennifer H
Response from Walker B, Assistant General Manager at Residence Inn ProvoResponded 1 week ago

Thank you for your great review! We're pleased to hear that you enjoyed your stay with us and that our staff was able to create an exceptional experience for you. We look forward to seeing you again when your travels bring you back this way!

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$117 - US$240 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Provo
#2 Business Hotel in Provo
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$117 - US$240 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Provo
#2 Business Hotel in Provo
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (65)
Room & Suite (39)
Dining (6)
Pool & Beach (1)
Questions & Answers
Ask a question
887fish
31 October 2016|
Answer
Response from Hank V | Property representative |
Thank you for the question. We currently do not have a spa/Jacuzzi. We recently removed it in order to be able to greatly expand the size of our exercise room. This is what the majority of our guests were requesting.
0
Votes
Courtney K
13 July 2015|
AnswerShow all 3 answers
Response from Hank V | Property representative |
Hello, Thanks for the inquiry. You are correct, our pet fee is $100. As another user noted it is used to cover the cost to deep clean the room upon your departure so that the next, potential allergic guest doesn't... More
0
Votes
Debra M
13 March 2015|
AnswerShow all 8 answers
Response from michaelTgregson | Property representative |
I am the Director of Sales for the Marriott Residence Inn Provo and I wanted to share with you our Breakfast buffet options. Residence Inn Breakfast Offering Fresh Fruit: Cantaloupe, Honeydew, Pineapple. Rotational Hot... More
0
Votes
Room Tips
"I needed a divided room as I am on chemo and can't sleep all night. Their room was wonderful for that."
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"The 2 bedroom/2 bath rooms are great for privacy while having a comfortable area for everyone to gather in..."
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"Third floor is quiet and has a view."
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"3rd floor near the elevator is quiet & makes for a direct route to downstairs laundry, exercise, and..."
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